QUOTE(wym6977 @ Dec 7 2019, 09:15 AM)
They need to do more promotion like TnG Everyday CB...
cashback is no doubt good for users, but not every company can afford that in long term. i think wechat pay is having limited funds in terms of promotion.
anyway, what's disappointing is, wechat pay has its own strengths which are not fully utilised, such as making known to users its ability to receive money without needing to add user (this may be appealing to small merchants perhaps?), shake function, increasing its visibility through its official account (look at how many 'views' it obtained when announcing promotion in its official account), enabling using credit card to pay for postpaid. besides, their customer service in Facebook is so secretive, everytime users have querries, their standard answer is "please check your inbox". Don't they realise one user's doubt can be the other users doubt too?
i don't know how's the merchants adoption rate of wechat pay in peninsular and Sabah but in Sarawak here, it's pathetic. within 10 merchants, countable ones, seriously - KK mart, Starbucks, llaollao, hari-hari, boulevard, miniso. i mean, as a wechat user myself and a bit selfish-speaking, it would be nice to see if wechat pay can be widely accepted, but somehow, its marketing team is not doing a good job at all. while other e-wallets are actively looking for merchants, what is wechat pay doing - please correct me if i am wrong. or maybe its success in China has brought me too much expectation.
This post has been edited by kclamtarc: Dec 7 2019, 11:45 AM