QUOTE(Shavon Lim @ Apr 9 2018, 04:28 PM)
So far i haven't use Uber service before, most of the time i use Grab service。
Grab's app is more easy to use and so far the drivers are very good for me and the fee is very reasonable.
i've had contradicting feedbacks from both grab & uber riders regarding fare.
last week, from Midvalley to Cheras. it was 12km trip and fare was RM20 (non-peak hour) and rider told me she normally pays RM30+ sometimes RM40+ even during non-peak hour.
if uber, i believe its more like RM15-18 non peak only.
this morning, rider told me from PJ state to paradigm mall, on uber is RM23..and on grab, RM30+
she used to pay RM3 with uber for her short trip (LRT to office) but now, its RM5...
i've had riders who swear uber cheaper, but also countless who say grab is always cheaper.
well, no more comparison now. i'm glad ur happy with grab.
QUOTE(tokyo2020 @ Apr 10 2018, 12:54 AM)
But riders can use their power to punish grab till end up like uber...
How?
unless there's a new player as strong as uber, then i dont see how grab's position can be shaken.
cancellation fees don't apply to 'real' riders. only riders who play-play...if you're serious bout a ride, why need to cancel? why wait till they're late before ordering a ride? we're not rider's private-hire full time driver. we don't wait at the lobby for you until the moment u need a ride. its called ride-sharing for a reason. and riders should know very well it takes time for drivers to get to them.
if riders can't wait 10 mins for a ride, especially during rush hour, then may god bless them all. all these 'expectations' while willing only to part with a few bucks....jezz...
also it works both way. riders need drivers and vice-versa. grab needs to take care of drivers too since we're their tools.
if drivers only at the losing end constantly, its a little unfair don't u think?