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> Boost App Discussion Thread, Mobile Wallet Payment

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SUSDavid83
post Nov 12 2018, 09:04 AM

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QUOTE(xperiaDROID @ Nov 12 2018, 09:03 AM)
They don't have a proper and easy way for enquiry, I already enquired via their official FB page though but have yet to get a response probably due to the weekends, so I decided to ask face to face instead since I'm passing by Maluri anyways.

I get that they're still new in the market, so hope they won't disappoint.
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AEON is just like PBB.
They're conservative and things tend to be more manual.
xperiaDROID
post Nov 12 2018, 09:05 AM

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QUOTE(David83 @ Nov 12 2018, 09:04 AM)
AEON is just like PBB.
They're conservative and things tend to be more manual.
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Gosh, I hate PBB lol.

Hope Aeon isn't as bad as them. biggrin.gif
cytyler
post Nov 12 2018, 09:10 AM

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Anyone receive RM33 cashback for spending RM200+ for Taobao ?
xperiaDROID
post Nov 12 2018, 09:12 AM

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Can link cards now, still no support for Aeon in my case.
lilsunflower
post Nov 12 2018, 10:26 AM

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My 8 Nov withdrawal request cashed in on 12 Nov. Not too bad considering it was the weekend, but slower than normal.
cbkl
post Nov 12 2018, 11:41 AM

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QUOTE(lilsunflower @ Nov 12 2018, 10:26 AM)
My 8 Nov withdrawal request cashed in on 12 Nov.  Not too bad considering it was the weekend, but slower than normal.
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I think only 2nd and 4th Nov cash out request got problem.
dh13
post Nov 12 2018, 07:42 PM

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QUOTE(cytyler @ Nov 12 2018, 09:10 AM)
Anyone receive RM33 cashback for spending RM200+ for Taobao ?
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Just in. Received RM22 + RM33.. wiw. Thanks RevPay and Boost!!
adamw
post Nov 12 2018, 07:44 PM

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QUOTE(dh13 @ Nov 12 2018, 07:42 PM)
Just in. Received RM22 + RM33.. wiw. Thanks RevPay and Boost!!
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Same account?
LOLmama
post Nov 12 2018, 07:57 PM

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QUOTE(cytyler @ Nov 12 2018, 09:10 AM)
Anyone receive RM33 cashback for spending RM200+ for Taobao ?
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Received RM22 cashback about an hour ago
dh13
post Nov 12 2018, 08:34 PM

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QUOTE(adamw @ Nov 12 2018, 07:44 PM)
Same account?
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Yup. same account.
alexwsk
post Nov 12 2018, 08:43 PM

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if my balance is RM1499, can still get the RM22 cashback? Anyone here got balance above RM1500 before?
Ozymandias
post Nov 12 2018, 10:15 PM

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QUOTE(Ozymandias @ Nov 12 2018, 12:01 AM)
i also have same issue with this. did a withdrawal and received advice to email but until now money not in. sigh... let me know once you guys received yours..
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Just received this from boost email:

Dear customer,

Thank you for reaching out to Boost.

We would like to apologize on the delay of your transfer out request. There was an issue regarding the status update from the bank to our Boost system. This resulted in the funds not being reflected in your banking account on time.

We’ve identified the root cause and we will proceed to close your request again. The funds should be reflected in your bank account this week.

We value your feedback so far and we will continue to work harder to serve you better.

Thank you for your continuous support.

Regards,
Boost Support
cbkl
post Nov 12 2018, 10:24 PM

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QUOTE(Ozymandias @ Nov 12 2018, 10:15 PM)
Just received this from boost email:

Dear customer,

Thank you for reaching out to Boost.

We would like to apologize on the delay of your transfer out request. There was an issue regarding the status update from the bank to our Boost system. This resulted in the funds not being reflected in your banking account on time.

We’ve identified the root cause and we will proceed to close your request again. The funds should be reflected in your bank account this week.

We value your feedback so far and we will continue to work harder to serve you better.

Thank you for your continuous support.

Regards,
Boost Support
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Good... We will wait n see
bryan_x00
post Nov 12 2018, 10:29 PM

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hi if buy 11street , lazada vouchers etc via boost will get to shake?
lilsunflower
post Nov 12 2018, 10:44 PM

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I can't transfer to my old bank account (last transfer was more than 3 weeks ago) due to some technical error whereby it says that the last transfer is still being processed. Transfer to new bank account was successful though.

Have just deleted my old bank account, and will re-add and try transferring a nominal amount.

Has anyone got the same "unable to process" error (due to last transaction still being processed) for old transactions?
cbkl
post Nov 12 2018, 10:47 PM

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QUOTE(lilsunflower @ Nov 12 2018, 10:44 PM)
I can't transfer to my old bank account (last transfer was more than 3 weeks ago) due to some technical error whereby it says that the last transfer is still being processed.  Transfer to new bank account was successful though.

Have just deleted my old bank account, and will re-add and try transferring a nominal amount.

Has anyone got the same "unable to process" error (due to last transaction still being processed) for old transactions?
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Me too have this problem. I haven't tried delete and re add again. Please share with us is this method working?
wtw0911
post Nov 12 2018, 10:54 PM

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QUOTE(bryan_x00 @ Nov 12 2018, 10:29 PM)
hi if buy 11street , lazada vouchers etc via boost will get to shake?
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11street yes but not sure for lazada vouchers
Ozymandias
post Nov 13 2018, 12:32 AM

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QUOTE(cbkl @ Nov 12 2018, 10:47 PM)
Me too have this problem. I haven't tried delete and re add again. Please share with us is this method working?
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You'll have to wait several days. It can take 3 -4 days and then just try again
lilsunflower
post Nov 13 2018, 01:38 AM

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QUOTE(Ozymandias @ Nov 13 2018, 12:32 AM)
You'll have to wait several days. It can take 3 -4 days and then just try again
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Mine has been more than 3 weeks. Contacted Boost loads of times and they said "known technical error" that they're working on.

Hence, I got fed up of waiting, and now trying to delete and re-add. Will test this and report.
laymank
post Nov 13 2018, 08:38 AM

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QUOTE(lilsunflower @ Nov 12 2018, 10:44 PM)
I can't transfer to my old bank account (last transfer was more than 3 weeks ago) due to some technical error whereby it says that the last transfer is still being processed.  Transfer to new bank account was successful though.

Have just deleted my old bank account, and will re-add and try transferring a nominal amount.

Has anyone got the same "unable to process" error (due to last transaction still being processed) for old transactions?
*
same here.

it seems to me sometimes the 'status' is not in sync with real event.
what I did was use another bank account instead.
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