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Boost App Discussion Thread, Mobile Wallet Payment
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lilsunflower
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 Nov 6 2018, 12:02 AM
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Read about a few bank transfer issues lately, and reporting the problem I encountered on 3 Nov below.
Tried to withdraw to my registered account, but got the "Unable to Proceed" notification due to previous withdrawal being processed. However, that last request was processed 2 weeks ago.
As the above wasn't working, I added a new bank account and managed to initiate a withdrawal. However, when I checked the bank account list, the new account has a "yellow pie" symbol instead of a "green tick" (shown next to the old account). Does anyone know what this means?
Have e-mailed Boost but no response yet. First time I've encountered a problem with withdrawal.
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lilsunflower
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Nov 6 2018, 01:30 PM
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My withdrawal to new bank account failed and was reversed today.
Now it shows a red exclamation mark next to the account but no details.
Very frustrating.
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lilsunflower
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Nov 6 2018, 06:04 PM
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QUOTE(msa9696 @ Nov 6 2018, 02:20 PM) Bank account name same as your Boost? Yepp - exactly the same. QUOTE(skty @ Nov 6 2018, 05:20 PM) Try to reach BOOST and check in their system whether your name and NRIC is recorded correctly or not. Yes, they wrote that both are correct. Their response was super brief. Now I have to e-mail them to ask WHY the transaction was rejected and why there is a red exclaimation mark. |
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lilsunflower
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Nov 11 2018, 12:55 AM
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QUOTE(cbkl @ Nov 11 2018, 12:51 AM) My 4th Nov cash out also gone missing. Mine's 8 November - received payment advice via e-mail but no cash yet. |
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lilsunflower
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Nov 12 2018, 10:26 AM
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My 8 Nov withdrawal request cashed in on 12 Nov. Not too bad considering it was the weekend, but slower than normal.
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lilsunflower
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Nov 12 2018, 10:44 PM
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I can't transfer to my old bank account (last transfer was more than 3 weeks ago) due to some technical error whereby it says that the last transfer is still being processed. Transfer to new bank account was successful though.
Have just deleted my old bank account, and will re-add and try transferring a nominal amount.
Has anyone got the same "unable to process" error (due to last transaction still being processed) for old transactions?
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lilsunflower
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Nov 13 2018, 01:38 AM
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QUOTE(Ozymandias @ Nov 13 2018, 12:32 AM) You'll have to wait several days. It can take 3 -4 days and then just try again Mine has been more than 3 weeks. Contacted Boost loads of times and they said "known technical error" that they're working on. Hence, I got fed up of waiting, and now trying to delete and re-add. Will test this and report. |
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lilsunflower
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Nov 13 2018, 10:29 PM
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QUOTE(terradrgn @ Nov 13 2018, 10:16 PM) curious, did those that get the weekly shake reward have the premium wallet activated? I think it bears no correlation. I have premium wallet and am a heavy user (nearly every day), but only won 4 times RM10. My friends who are basic users rarely use have got the RM150. |
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lilsunflower
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Nov 14 2018, 10:40 PM
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QUOTE(littlekid @ Nov 14 2018, 10:25 PM) guys, is yoodo x boost reward stil available now ah? Recent notification via e-mail and the app indicate its still on. I just applied yesterday. |
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