what tips? like facing hardship, etc
if u follow the instruction from the interactive voice response, u won't connect with customer service officer when requesting for waiver

last resort, cancel and they might counter offer

uob is pretty lenient in annual fee waiver

yeah, i call between the AF is charged and the card statement date
however, last year they credited before statement was issued, so no need to pay
this year, they decided to credit in the following statement month
cybpsych has pointed out
how are they going to proceed your request for annual fee waiver when there is none

maybe?
if i don't get it next time, it is probably because of u

was the Adidas refund prior or subsequent to the statement date? any refund subsequent to the statement date may not be regarded as payment

1. applied on 6 Jun, received approval sms on 12 Jun (the waiver will be reflected in the next statement though)
that was the duration taken prior to citi migration, now would possibly be longer

2. last time i paid the sst before cancelling one of the cards, ended up with sst refund even though the account is closed (i.e. the card account information is no longer available in the web portal but the credit balance/excess was displayed in the statement as i have other cards)
so if u r cancelling the only card, not sure if u could still view the statement subsequently since u have no more account
anyway, the credit balance stayed in the statement for a couple of months, sent an email requesting them to transfer the credit balance to other cards

non ex-citi cardholder
sep 18 statement - received grab category cash back only
sep 26 - emailed to customer service
oct 7 - email being replied
check the uob app, the remaining cash back + RM 5 (reward?) was credited on oct 6

no, I provided full name
the last 4 digits of the card number
and mobile phone number just in case they would want to contact by phone

uobcustomerservice@uob.com.my
no auto acknowledged email though, just wait patiently
perhaps another follow up if no response after 14 days?

so u r going to cancel and reapply until they approve your annual fee waiver?

the acquisition campaign provides 3-year waiver

T&C

guess i m lucky then, got it without follow-up email
perhaps should commend the customer service officer who handled my case

so u r getting above the cap but short of the actual cash back?
does the 0.02% apply to all category?

what is the 'other' 4k spending? could be falling under excluded transactions

one visa --> classic
one platinum visa --> platinum

yeah, highly possible that it's classic instead of platinum card
although previously my one platinum was displayed as one card prior to August 2022

kind of different scenario
1 platinum + 1 classic vs 2 classics

when your monthly spend >= RM 2,000
u need to refer to another table


when information are publicly available

btw: there is no RM 30+ RM 15
the online RM 30 / RM 50 cap is inclusive of the RM 15 e-wallet cap

This post has been edited by 1mr3tard3d: Dec 3 2023, 12:28 PM

this is for One savings account not One credit card
the sms says it all
looks straightforward for me
relatively high welcome bonus, depending on whether u could utilise the one account/stash account bonus
will be credited within 90 days from 29 February 2024 though

i m still considering too

it has been asked before
someone got both i think
but i would try out myself instead of relying on the response from customer service (last time they informed me that i could not apply one classic if i have one platinum but the credit card department said otherwise)

RM30/RM500 = 6% effective cash back is still above average i think
even RM 200 on either category also results in 5% cash back, which is about the market rate
the only problem is not suitable for high spending

need to apply, might need to contact the card department

same using the option in calling, no problem so far
have u checked your card account?

no human interaction but i was lucky to receive the approval sms within a week
u may contact the customer service to follow up
last time they credit the annual fee rebate subsequent to my statement date so i had to pay first. hence, it should not void your annual fee waiver request

This post has been edited by 1mr3tard3d: Apr 25 2024, 10:35 AM

which post suggest otherwise?
if merely topup ewallet RM 1,000, TNG charge u RM 10, u will be left with RM 5 only

first time being approached by someone at petrol station, mailed to residence
subsequently all applied online
have not been requested to collect at branch so far