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Credit Cards UOB Credit Cards v9, Ex citi read post 2

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cybpsych
post Jul 21 2023, 08:49 AM

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QUOTE(lowyat101 @ Jul 21 2023, 08:19 AM)
Statement payment via bank transfer - seems that need to re-save the favorites as the previously saved account under Citibank is no longer working
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very obvious la, it's a 2 different system/application and the migration doesnt move all your citibank custom settings.

they just migrate some basic customer data over to UOB because you were previously onboarded by citibank when applying their products/services and UOB doesnt 'know' you at all (as a citibank customer).
cybpsych
post Jul 21 2023, 10:31 AM

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QUOTE(Vincent6596 @ Jul 21 2023, 09:30 AM)
then how to check citi card installment, i cant find it inside UOB app
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dont know.

contact UOB to find out where to check your citi installments.
cybpsych
post Jul 21 2023, 05:35 PM

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QUOTE(ronnie @ Jul 21 2023, 05:31 PM)
Would current Citibank card holders get a new card from UOB to replace ? or wait till expiry of card ?
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the timeline/key milestones is shared to your email

https://www.uob.com.my/citi-faq/index.html

user posted image
cybpsych
post Jul 22 2023, 03:44 PM

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QUOTE(1mr3tard3d @ May 23 2023, 01:46 AM)
:lol2: , unfortunately no, but u r allowed to apply One Classic in addition to One Platinum

either fill up the application form
or
left them with contact information

my experience was:
» Click to show Spoiler - click again to hide... «

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QUOTE(skty @ Jul 22 2023, 02:41 PM)
anyone know what will happen for the following scenario:

I have a uob one platinum visa and a citibank cashback visa (not platinum) that has been converted to uob one classic visa.

Can one customer actually have both uob one classic visa and uob one platinum visa at the same time and enjoy separate cashback quota for each card?
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possible kot
cybpsych
post Jul 23 2023, 08:20 AM

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QUOTE(patrickthissen @ Jul 22 2023, 05:03 PM)
I used to login citibank.com.my for viewing statement etc.
Now only can use UOB TRMW app?
No web login?
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can la, got uob web portal also mah https://pib.uob.com.my
cybpsych
post Jul 23 2023, 11:52 AM

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QUOTE(eternity4av @ Jul 23 2023, 11:51 AM)
Sorry senior just want to check whether anyone got UOB ONE CB ?
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when is your statement date?

migrated from Citi?
cybpsych
post Jul 23 2023, 12:21 PM

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QUOTE(sg8989 @ Jul 23 2023, 12:15 PM)
What happen with my ONE CARD  cash back??

[attachmentid=11473894]

I should be getting full cash back rm40. blush.gif
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only you have all your txn history, count yourself vs tnc lor

cybpsych
post Jul 23 2023, 12:58 PM

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QUOTE(eternity4av @ Jul 23 2023, 12:48 PM)
16 July , pure UOB. I think the CB is 1 to 30th not 16 to 15th hmm
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hmm I've gotten my June cb on the 3rd July though

last txn was 25 June (also hitting min rm500 spending)
cybpsych
post Jul 23 2023, 01:02 PM

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QUOTE(sg8989 @ Jul 23 2023, 12:58 PM)
[attachmentid=11473895]

smile.gif
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suspect some of ur txn posted on statement date, hence not counted for min spend & cashback

ps even I count all, still under 500 min spend, which is 498.31.

This post has been edited by cybpsych: Jul 23 2023, 01:07 PM
cybpsych
post Jul 23 2023, 05:23 PM

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QUOTE(cybpsych @ May 4 2019, 06:02 AM)
user posted image
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QUOTE(cybpsych @ Aug 12 2021, 05:25 PM)
Credit Card Account Structure Change

We are upgrading our system to provide you with a seamless payment experience and a better overview of your spending.

Effective September 2021, the system upgrade enables your Supplementary card payment and charging arrangement to be combined with your Principal card.
Hence, the Principal cardholder will have an overview of the spending on the Principal card and all its Supplementary cards.

For more information, please visit https://UOB.my/asc

user posted image
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QUOTE(dlttdltt @ Jul 23 2023, 03:55 PM)
When with citibank, supp can usage transactions and total per month will reflect on the supp card itself.

Now with Uob, in the app when the statement is out, supp card charges is reflected in the pricipal card .
Supp card doesn't show total amount used but only can see the transactions.

So do i pay to the pricipal card now or do i pay to the supp card account like i always do with ctb ?
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fyi above

pay to each card, separately
cybpsych
post Jul 24 2023, 09:23 AM

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QUOTE(Pulltea88 @ Jul 24 2023, 09:15 AM)
What date is UOB send CC statement? Until today I din get. Before Ctb was first week of the month.
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have you checked when is your "new" statement date under UOB?

not everyone has the same date.
cybpsych
post Jul 24 2023, 11:12 AM

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QUOTE(krakmk @ Jul 21 2023, 04:52 PM)
Go to UOB ATM Machine
Login as Usual using your Ctbnk Credit Card
Enter you PIN number
Select Others
Select Register Internet Banking
Register your new Internet Banking Password
Bla Bla Bla Bla

then dia akan bagi your temporary LOGIN ID

Then Open your UOB TWRW (Android/Ois app)
Enter your Internet Banking Password
Then Change to your preferred user ID
and Password

Then Wallla .....
Your Credit Card will appear under ACCOUNT section

p/s : No need to open UOB saving account
Then you Need to activate your Secure PIN after 24hrs
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QUOTE(clieman @ Jul 24 2023, 09:52 AM)
Still can't create login today. Keep getting E147 and the customer service just taichi to ask me to try again in the next few days. Perhaps I can also tell them my scissor will be coming in the next few days to cut the card too?
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try ATM
cybpsych
post Jul 24 2023, 02:00 PM

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QUOTE(Pulltea88 @ Jul 24 2023, 01:56 PM)
CC due on 26th, tak logic if today 24th also no e-statement rite? Anyway I have already saw many Google play store reviews of the UOB TMRW junk app. Got a few ppl oledi have same issue as me. Still no solve. Call hotline also put on hold for 25mins.
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i guess you're former citi cardholder?

perhaps try the ATM method above prior to register TMRW app/PiB portal ... at least can view the outstanding first

or if you've been keeping track of your spending, try to slightly overpay it first until all are sorted out.

This post has been edited by cybpsych: Jul 24 2023, 02:01 PM
cybpsych
post Jul 26 2023, 04:51 PM

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QUOTE(mamamia @ Jul 26 2023, 04:45 PM)
Is UOB also having this clause where txn posted on statement date not counted for min spend?
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have you actually read the t&c?


cybpsych
post Jul 26 2023, 05:27 PM

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QUOTE(mamamia @ Jul 26 2023, 05:01 PM)
omg, as i am converting from Citibank Cashback card with the "assurance" that the benefits remained the same...

so, this mean that any txn that posted on statement month, it will not get cashback even for following month like other bank such as Affin? This clause is quite tricky and unfair..  confused.gif
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if i'm not mistaken, it will be counted next statement cycle.

yep, it will screw up your current month's cashback.
cybpsych
post Jul 26 2023, 05:32 PM

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QUOTE(mamamia @ Jul 26 2023, 05:29 PM)
ok, if it still counted for next statement, then, is still ok... same like Affin bank... but, this is weird clause under exclusion, it should be another clause like how Affin did...
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yeah, ppl unlikely to catch that last line, making it like a trap to unsuspected users.

initially i also didnt realize this until someone pointed it out in this topic sweat.gif
cybpsych
post Jul 27 2023, 09:46 AM

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QUOTE(contestchris @ Jul 27 2023, 09:41 AM)
Guys, in UOB One card, any idea if spend at Mesra or Shell Select is eligible for cashback from your personal experience?
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which cb category are you expecting?
cybpsych
post Jul 27 2023, 10:22 AM

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QUOTE(kakalaku @ Jul 27 2023, 10:15 AM)
my statement date for One card (ex-Citi) is on 26th

the full cashback is correct and reflected on the app transaction, but still unable to generate the eStatement
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use web portal to download the estatement

i myself also cannot download estatement from app (pure uob cardholder) laugh.gif never been bother to download via app before, just briefly tested it.
cybpsych
post Jul 27 2023, 10:38 AM

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QUOTE(contestchris @ Jul 27 2023, 10:34 AM)
Petrol?
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if the terminal is using 5541, then yes as per T&C

in reality, there may be different terminal for the convenience store and staff refuse to use petrol terminal for non-petrol use.
cybpsych
post Jul 28 2023, 04:51 PM

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QUOTE(sharpman @ Jul 27 2023, 07:04 PM)
Go to Rewards tab at the menu below, then go to Redeem UniRinggit, you will see your total UniRinggit accumulated there
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QUOTE(skincladalien @ Jul 28 2023, 04:48 PM)
how do you see the points for the spent?
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