I paid for 5G, been using it for 15 days. So far didn't even get 5G in Klang valley.

That's quite strange. You have tested everything like changing sim and swap to another 5G phone?

Didn't test with other phones but 5G works well on this phone with xpax. Anyway I called them and they dare to tell me to subscribe to higher package as lower package 5G is hit and miss. Before I port out, I will report to MCMC.

WTF hit and miss. This is so unbecoming and you should definitely report to MCMC.

Wtf, want activate volte must subscribe to voice minutes also?

standard answer. but will still be activated in a few days by itself

I just subscribed to yoodo unlimited data 3-4 days ago n used it on my modified wifi lte 4g dongle / portable modem...why it uses my hotspot instead of the internet data ? Now all hot spots finish.
But they say can use in router, portable modem! Currently my INTERNET totally canNOT connect..kept saying NO INTERNET on my laptop.



This post has been edited by cinderlala: Dec 25 2023, 11:51 AM


Attached thumbnail(s)

You're expecting too much if you expect them to allow cheap unlimited plans to be used via hotspot with no cap, no one will let you do that
a dongle/modem is basically that, a hotspot since the activities are done not on the device itself

And hey, they say you can use it, but didnt say you can use unlimited
(honestly they need to reword that)

Consider a plan actually intended for this use case like U Home 5G or Yes 5G Flexi

BUYER BEWARE STAY THE HELL AWAY FROM THIS SHADY SCAM YOODO..
THEY WILL LURE U IN THRU FAKE IMPRESSION MISREPRESENTING THE TRUTH THEN PLAY IGNORANT...VERY TYPICAL OF ALL FRAUDSTERS.

it is UNLIMITED DATA for use on 1 DEVICE, YOUR PHONE, NOT IN A MODEM

NO FUP Applies to YOUR PHONE only

Using a modem is considered as hotspot because multiple devices connect to said device

In other words
UNLIMITED DATA ONLY FOR USE ON YOUR PHONE
MODEM COUNTS AS HOTSPOT
So, it takes from hotspot quota

Please understand that Modem = Hotspot!

You are again expecting too much if they allow unlimited data for so cheap
other telco like U Mobile also have hotspot limits on Unlimited plans
Again, get a plan that actually allows you to do this like U Home 5G or Yes 5G Flexi
https://www.u.com.my/en/personal/broadband/u-home-5g
https://www.yes.my/yes5gwirelessbroadband/

This post has been edited by PRSXFENG: Dec 25 2023, 12:03 PM

nope, still no volte yet, on s22 esim plan

seems like cs is right, if just subscribe to data only or sms only then cs will NOT enable volte for you

for my case cs is wrong. after i asked to activate, and given the standard answer - it was activated. happened to me twice. esim, not sure. i used physical sim.

ur understanding wrong

I EXPECT HONESTY & ETHICS.....IF THEY'RE NOT INTO SHARING FOR MODEM THEN WHY SO SHAMELESS PUBLISHED AS SUCH....EVEN YOLD ME NO FUP when I asked! Look I'm NOT saying I expect true unlimited BUT AT LEAST NOT SO BLOODY UNETHICAL N SHAMELESS.. and the saddest part....YET HAVE PEOPLE STILL CHEERING FOR THEM? Guilty vouch for guilty now ?😵‍💫😵‍💫

They say can use, they never said it will take from unlimited data pool

It is common sense that Modem = HOTSPOT

Again since you seem to don't understand it
Modem = Hotspot
Modem = Hotspot
Modem = Hotspot

You can use in modem but it will take from hotspot, please understand this.

Are you browsing on the device itself -> not hotspot
Is the data being transmitted to another device via cable or WiFi? -> hotspot

That FAQ is more intended for normal plans, so that you can use say, your 20gb plan all via modem.
Yoodo should really hire a better team to write their docs
They need a proper t&c page

Again, cut your losses since this isn't a contract plan, terminate the line if you so please and as I mention it for the 3rd time, get U Home 5G or Yes 5G Flexi since those plans are designed for modem use.

never write unlimited wor. sad for u

scroll back and see i had an entire screenshot!

ya, it say can use on modem. and memang can use. but never say unlimited. but sad for u, kena bluff by CS.

Got say unlimited just that i cropped of the title ...but as u can see the bar there in the screenshot did say unlimited.

Ya won't be using Yoodo after this.