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 Yoodo, New MVNO with customizable plans

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Gratitude2022
post Jun 29 2022, 02:39 PM

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Already posted.

This post has been edited by Gratitude2022: Jun 29 2022, 02:42 PM
Gratitude2022
post Aug 5 2022, 08:21 PM

On my way
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Joined: Jan 2022
How is yoodo nowdays? I am going to jump back here later this month. When I MNP, Can I order a sim now and activate later?

This post has been edited by Gratitude2022: Aug 5 2022, 08:22 PM
Gratitude2022
post Aug 5 2022, 08:27 PM

On my way
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QUOTE(AppleChaz @ Aug 5 2022, 08:23 PM)
Yes order the SIM, you can activate later.
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Thanks for the info.
Gratitude2022
post Aug 6 2022, 10:09 AM

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QUOTE(andrekua2 @ Aug 6 2022, 10:06 AM)
Ported out of Yoodo 2 years ago... I left a sim there paying RM3 every 60days. Loaded data last month to try my new phone and surprised that Yoodo is getting better now. When I ported out back then, line was getting slower, always server problem which left you with no connectivity. First few months with Hotlink Pantas is quite good but lately macam got problem. I had to launch app twice in order to get it to receive data. Weird... tried other phone also same problem. Getting fed up.
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I left yoodo last time because they ended the 20gb promotion. Now decided to try again. Hotlink got any bundle calls? cause seems only focus on internet.
Gratitude2022
post Aug 11 2022, 08:09 PM

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I just received my sim card. Porting out from Digi. If the 20GB finishes, can just but new data in the spot but the validity follows the old date right? So if didn't finish the date before the renew date, will burn?
Gratitude2022
post Aug 12 2022, 04:47 PM

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Just activated my sim card how do I change the default payment to touch and go? Currently default payment is credit card. Thanks.
Gratitude2022
post Aug 13 2022, 12:45 PM

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So far until now no volte logo appeared in my phone Huawei P30 Pro yet. My settings already enable volte. How long do I have to wait?
Gratitude2022
post Aug 13 2022, 01:44 PM

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QUOTE(LuckyBai @ Aug 13 2022, 12:47 PM)
I am on mate 30 pro .. Been having volte long ago
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Means got to contact customer support?
Gratitude2022
post Aug 13 2022, 01:45 PM

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QUOTE(zeng @ Aug 13 2022, 01:11 PM)
I wasn't given the option to top up with tng ewallet until my app version was updated to 4.1.7.

Currently I'm on Ver 4.1.9 .

What's your app version now?
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Same 4.1.9
Gratitude2022
post Aug 13 2022, 02:05 PM

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QUOTE(zeng @ Aug 13 2022, 01:55 PM)
Then only cs can resolve the problem for you.
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But topup credits allow touch and go. What's the difference between this and auto deduct payment?
Gratitude2022
post Aug 15 2022, 11:23 AM

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QUOTE(Oltromen Ripot @ Aug 15 2022, 10:48 AM)
I'm on iPhone's latest.

There are only Paypal and ccard option for stored Manage Payment.

TnG eWallet and Boost are options under Top Up.

My uneducated guess: eWallet and Boost cannot handle auto deduct, unlike PayPal and eWallet. Yoodo need auto deduct for auto renewal (in case pre-existing balance is not enough?)

user posted image
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I believe you are right. Have to topup in advance for touch and go. Thanks
Gratitude2022
post Aug 15 2022, 03:43 PM

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Finally got my volte activated after talking to the customer service.
Gratitude2022
post Aug 16 2022, 10:55 PM

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QUOTE(wilson1stop @ Aug 16 2022, 10:36 PM)
Pls contact yoodo support for assistance.
Auto-deduct is monthly renewal via PayPal,cards and balance.

You may top-up yoodo wallet balance via any online banks or e-wallet, including TnG.
iPhone didn't show volte logo,try make a call if the 4G LTE still connected during call sessions.
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Volte activated by customer support. Thanks for the info.
Gratitude2022
post Aug 29 2022, 07:39 PM

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I use yoodo not even 20 days and today heavy rain in Kota Damansara area. Yoodo totally unusable. Got 1 bar but no data at all. Does it mean Celcom also down in that area?
Gratitude2022
post Sep 26 2022, 07:19 AM

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QUOTE(JonSpark @ Sep 26 2022, 02:46 AM)
Volte not enabled on my Galaxy M31, what to do?
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Use the app help and submit a ticket. They will enable for you within few days.
Gratitude2022
post Oct 26 2022, 04:24 PM

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QUOTE(svchia78 @ Oct 26 2022, 04:22 PM)
Needing 3 chats to request for VoLTE activation and to wait 72 hours (and still counting) but still no VoLTE....
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Mine activated on the third day after I open a ticket.
Gratitude2022
post Oct 26 2022, 05:07 PM

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QUOTE(svchia78 @ Oct 26 2022, 04:32 PM)
I opened 1 ticket... marked "resolved" without even resolved. So I used live chat instead.

It's already 2022 and 3G had already shut down for such long time, it is baffling that VoLTE still need to be "begged" for  laugh.gif
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Yeah even it marked resolved, they sent the instruction to the technical side. So just wait for the technical side to activate it.
Gratitude2022
post Feb 16 2023, 03:54 PM

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QUOTE(aniq8676 @ Feb 16 2023, 03:31 PM)
No problem like you said.
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Depending on area. You come to kota damansara and damansara jaya, sometimes data very slow.
Gratitude2022
post Feb 19 2023, 11:38 AM

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I not sure whether it's my phone problem but yoodo been giving me E instead of 4G for the past one week on and off. Mainly in damansara area.
Gratitude2022
post Feb 20 2023, 04:07 PM

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QUOTE(bokbokchai @ Feb 20 2023, 04:01 PM)
Kota damansara really gg low data network connection.
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You experienced it? I kena many times no internet connection or E.

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