Is there any day that the Apple Store at Orchard isn't packed? Haha...

For those who replaced battery and the shop insist to reformat the phone, do you know why they want to do so?

Dear all, if wanna change battery Will the screen protector be sacrificed?

I got mine at MWC (not authorised) for only RM70 nett original apple battery. Work done in 5 mins

Haha yea most likely will be the 16gb
But the staff blunder is really annoying. Based on the previous forumer who did the same replacement, he got his in just 2-3 days! Mine is at 2 weeks and they only just started initiating the service! If I didn’t make noise they would have just left my order rotting in the corner...

Price for battery change will be rm129 until December 2018 ya regardless of battery health %?

Hoping they don't give me a refurbished set from other regions if need to swap battery . Then SN will not match the box anymore if decide to sell it

I don’t think they will give you the box. In my case they just gave me the phone, when I ask for the box they say the box will be returned to Apple hence they couldn’t give it to me.

This is why I still hasn’t gone back and change
Still love my rhinoshield sp, drop straight to sharp surface also nothing happened (I supposed the hammer video is legit)
And paid 100+ for it

Hi everyone,

My battery health maximum capacity is 88% and I have been experiencing issues with my phone battery whereby the phone will auto shut down eventough the battery is 50%. When try to on the phone says battery Low and when you plug in the charger it goes back to 50% over.

I have updated to the latest iOS and issue still persists.

According to Apple, they will only replace the battery of the battery capacity is below 80% and since my iPhone warranty is expiring in Dec, I have log a case with Apple support and their advisor has approved for  FOC battery replacement as the phone warranty is still valid and has created an exception casefor the battery to be replaced eventough the battery capacity is 88% and looking at the nature of the issue, advisor supported my case and gave a go ahead approval and case number.

The reason why I contacted Apple
Support and raise and exception ticket coz knowing our Apple authorised support centre in MY, they will taichi and not change your battery and yet bill you under battery replacement programme eventough the phone is under warranty and with the exception approval given by Apple, they will have no choice but to force replace it on Apple’s Cost.

Do you guys know which Apple centre in KL has stock for iPhone X battery and can replace the battery in less than 4 hours based on experience?

hi, i when to apple center sunway pyramid, want to replace my iPhone 7 battery , but they told me after they change it if anything happen to the phone they won't responsible for it .

any of you have the same problem?

or any other apple center can intro ?

It seems like the they are not charging us SST for the battery change program. I have also been quoted RM 121 for the change (to be done in 1 or 2 days time)

BTW, i think it is better that i wipe clean my phone before sending in for them to change the battery (i don want any privacy leak), or do i dont have to worry ? Please advise

If you've not repaired it outside before and if your screen isn't crack, I think they should accept it.

hmm... anyone have any experience with changing the battery in Penang (island/mainland).

I asked the Sunway Carnival one... they said 2 days.... i was wtf.. you gonna lend me an iPhone for 2 days issit?

Anyone got theirs changed in 2-3 hours?.... I suspect the QB one will be around 2-3 days also... last time sent my phone in to check why cannot power on also took them 3 days to come back to me.

Do they replace the battery FOC if the phone still under warranty?

if 86% will need to pay?

Silly Q but can we somehow get our old battery back when we send our phones for battery replacement? 😅

If my battery health capacity is at 99%, am i eligible to this battery replacement exchange program? just called Switch Bay Avenue, they say cannot replace due to the battery health is consider ok