with uber, we have to rate every rider. but to leave a comment/complaint on more serious issues, have to do few extra steps.
but not sure how useful, as uber never ask why u rate rider A with 1 star or rider B with 3 star and so on...

with grab, some selected rides can be rated, in terms of ride feedback.

last week, i encountered a mapren chow-cibai which i would like to red flagged to create awareness to other drivers. but grab did not let me send feedback on that particular ride.

i only heard about rider acc being suspended due to high cancellation.
suspend due to driver complains such as rude etc? i doubt so.

Wah

You should get an award 4 this mang

Can we refuse to drive if we get bad riders?
Can we just drop them off somewhere and not complete the ride?

A few days ago I got a job that was more than 10 minutes away from my last destination. But along the way the rider kept calling me to ask me where i am, and then telling me to look for him in a kopitiam place near the pick up spot. When i arrive, he was not at the kopitiam then he called me to go to the original pick up location. I ended up not seeing where he was and passed by him (he was standing in between parked cars), he opened my car door and yelled at me for not stopping in front of him. He said he kept shouting for me, but what driver can hear someone outside the car and we dont get a picture of our riders or their gps location if the move away from the pick up point.

Along the way he kept complaining said i came late la he called me already why cannot find him la, he asked me to not follow my GPS map but did not give follow up direction after he just said go straight, i went straight on a crossroad and he blew up cuz i went the wrong way. I did an illegal u turn to avoid the congested roads we were heading.

I wish I had just kicked him out of the car and canceled the ride. I think he made drive dangerously. I was trying so hard to stay calm throughout the ride.

What do i do if the rider refuse to leave? I cant lay my hands on the rider right?   

Monday night, 10.44pm, picked the customer, 3 chinese teenager. Bandar Sungai Long -> Seri kembangan

Pass by Taming Jaya, they say want to pick up 1 more friend will top up a bit, who knows when pass by a lorong around the Kilang area, they brought out knifes, and 1 hold me from the back.

Took my phone and cash, say not enough, wanted more, bring me around in the car, ask me to call my family for more money, then transfer to my acc. They go withdraw. When near the bank, the car slowed down, i jumped off then run to the Petronas beside the bank, drawing a lot of attention.

Made report d, call Grab and told them about this too. Then Grab say will get back to me. Thursday, after the long wait, i bring this to Social Media, not long after that, some officer from ipk shah alam called me, then ask me to take the post off, or else later grab might wont assist them in the investigation.

Next, i receive call from Grab, (like finally)... They first thing is not ask me if im ok. They ask if I made a post saying Grab did not co-operate with the Police... I say I waited so long, no one tell me what to do from Grab, are we drivers even insured. She say got Medical... and say I shouldnt bring this to the social media, will affect the image of Grab.

I can say they don't care about US drivers.. only their reputation, and profitability. Till now no one called, to follow up with me, if not compensation, what about my money in Grab Wallet, my incentive supposed to be paid out on Tuesday? No.. nothing

Our lives threatened, all it took was a social media post to grab their attention and then...? Silenced...

Just be careful to all drivers out there, your customer can put name such as Pikachu, what you gonna tell the police? Got robbed by Pikachu?
can use fake identity.. pay by cash, no trace of identity.

BTW, if anyone arond balakong, or taming Jaya, Bandar Sungai Long, spotted my car, pls contact me at 012 660 3986

HONDA CITY WHITE 2015 - WC7828H

Haha same goes 2 those working in singapore back and forth every day with less than 3 hours sleep every day

I dont feedback the riders going CIQ every day 2 stop working in singapore but this is what i observe when i fetch them for RM20+ / RM30+

I personally worked in sg and injured before, 16months saving went to dr. though it's accident but it's due to being kuli the job out of my job scope. this is why max I drive grab is up to 10pm(Saturday) normal day 8pm. medical bill always larger than earning, no pt to risk for it. just some ppl didn't realize even u have to keep your pee until maybe 1hour later just once a day, it can big trouble d. they misunderstood thought I talked about steel ball driving whole day and quickly condemned me stupid. 😗