QUOTE(tan_rixco @ Jul 17 2018, 07:14 PM)
Hi Guru / sifu sifu sekalian
please spend some time to read this. i know it is too long
i m newbie work for grab driver. need your advise and expertiese here.
I am completely sad and helpless on recent bad cases happened on me.
i started working as grab driver in 12 July which a brand new honda city 2018.
At 1st. i doing slowly. so each day i only pickup one or two customer and my DR driver rating is 5star.
at the third day. I fetched a group of banglas ppl in bukit minyak industrial park. they are extremely smelly because they just went out from company. they use my grab service and talking very loud in their language. one of them even took a marry brown chicken and start eating at my car. so i decided to tell him in politely that he should not take the food in the car. bangla reply "okay no problem" and he stop eating.
surprise!!!!! when the next day i wake up. my rating was drop from 5 star to 4 star.
so total 4 customer since 12 July.
12 july - 1 customer - 5star
13 july - 1 customer - 5star
14 july - 2 customer - 6star (one give 5 star and bangla give 1 star i assume)
my rating (16/20)*5 = 4 star.
[attachmentid=9919868]
so the 4th days. i fetch another 6 customer. and my driver rating go back to 4.5 star.
12 july - 1 customer - 5star
13 july - 1 customer - 5star
14 july - 2 customer - 6star (one give 5 star and bangla give 1 star i assume)
15 july - 6 customer - 29star (all 5 start one 4 star)
DR 4.5 Star
so i receive email about my weekly review.
[attachmentid=9919874][attachmentid=9919881][attachmentid=9919876]
QUESTION
1. What is partner rating, is that mean customer passenger give a rate to me? from photo is 4.78 but my DR rating is 4.5
2. why my brake and acceleration so high?
3. how they calculate brake and acceleration
4. if i open the "my destination" but no customer, the brake and acceleration rate including?
5. can i log complaint to Grab to help to clear my DR?
Dun Worry , be Happy.......
This is my cooking story where I would stir fry my riders who are abusive, rude or unreasonable. Always try to maintain your responsibility as a driver to get to the designation safe and sound for yourself and the riders as the rule of the thumb.
My rating dropped to as low as 4.66 since I become a Grabber from Uberman. But as my rides increase in numbers and days, it average out to 4.98 today.
Using Honda HRV as Uberman but now using Exora NGV as Grabber. Less worry about petrol cost and more costly in service and parts replacement of wear and tear in Nippon rising sun model. My tyre cost is halved in cost from thousands in 4's after turning botak.
Aint worry about incentive because it is no use to chase it where it gives you heart failure with stress eventually. I am a mean olde chef who enjoy cruising around whenever I got mood to drive. It can be early morning at 2 am to 5 am or at night time 8 pm to 11 pm.
Being a " taxi driver " is IMHO not a good way to Cari Makan. Future prospect is only good if you keen to know the Klang Valley route like me where it helped me to be an expert on traffic flows , in and out traffic and activities. As chef owner, I dun get to go anywhere and if I do I often got lost in traffic or location translation. So I am happy like a frog jumping in the rain if I am driving unless it is on a humid day with real hot jam in Federal Highway and LDP. Katak dun like to jump into Sungai Besi hot pan.
Pelik tapi benar, just today had a driver who was ex grabber. After a year, he fired himself and became a personal driver. He had a detailed record of his income and expenses. This Malay ended up saying tarak untung and not worth it especially it did not account for his medical expenses if he ended up in Institut Jantung Negara because of stress in driving for fares and incentive. Holidays means no income and there is no paid leave or medical chit as well as bonus or EPF. His other friend also become a bus driver ferrying school children because tarak untung to grab riders.
Most of all, Be Happy and Safe in driving. And dun forget to sit too long without exercise and rest. You might get DVT and eventually stroke and sudden cardiac arrest.
From ex cook with previous medical detailing, record in law and order.
This post has been edited by zinglicious: Jul 18 2018, 01:33 AM