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 Grab Driver Discussion V4, Info and FAQ

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CarrotMilk7517
post Jul 6 2018, 01:05 PM

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Did you guys keep encounter passengers no show or cancel when you almost reach pick up point? Yesterday really hit my boiling limit. 3 no show, 4 cancelled when almost reach PUP. I have report all of them under passengers didn't pay. Don't care anymore, I will keep report all this fake booking. Received email from grab CS not sure if they really will take action against them.
CarrotMilk7517
post Jul 7 2018, 04:32 PM

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QUOTE(destiny6 @ Jul 6 2018, 02:18 PM)
Rest assured.....NO ACTION will be taken lol.....
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QUOTE(yhtan @ Jul 6 2018, 02:55 PM)
In some shitty days yes, u will kena a lot. All the response is standard reply, i doubt they will read except for the abusive behaviour part.

3 months after Uber acquisition and they solve few issues:-
- Correct pin location (But didn't show address)
- Same day cash out (Limited to Maybank)
- Improve pricing (correct routing and not walking distance)
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QUOTE(Fanvil1534 @ Jul 6 2018, 03:57 PM)
There are reports where taxi drivers do lots of fake booking while waiting their turn to reduce the income of Grab drivers.
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Received email action already been taken to those fake booking rider account.

QUOTE(hlpang @ Jul 7 2018, 12:03 PM)
If PUP is near then is just bad luck,

Far PUP then is bad luck + rugi.
My practice, most of the far PUP i will ignore.
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Mostly my PUP is 3-4km. Can't always ignore. sweat.gif
CarrotMilk7517
post Jul 7 2018, 06:10 PM

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QUOTE(skylinelover @ Jul 7 2018, 05:20 PM)
5 for rm20 plus i dont mind

5 for rm10 below ignore

Hahahaha
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3-4km is my normal PUP. If REALLY REALLY lucky once a while I'll get 2km PUP. Not yet mention those 5-6km.. AND mostly is below RM10 I tell u, then will get 1-2 rm20 job in between! WTF this crapcar.

After report to CS my rating is drop. hmm.gif

This post has been edited by CarrotMilk7517: Jul 7 2018, 06:10 PM
CarrotMilk7517
post Jul 8 2018, 07:19 PM

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I kena 5 sec to accept job and missed!! Good~~~
CarrotMilk7517
post Jul 10 2018, 03:12 PM

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Ping in rm7 drop off become rm6. Why they want do like this? After complaint to CS my DR dropping. Really crapcar!
CarrotMilk7517
post Jul 10 2018, 04:33 PM

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QUOTE(ys2233 @ Jul 10 2018, 03:39 PM)
How come you have so much time to study the details? My app timing is now 5 sec only- hardly enough time to even read the pick up and drop off addresses:(

Latest version from playstore 5.41 build 425
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Not happened once but few times already and yes, that 5 sec rule really suck! Missed before that time I driving want turn into some junction.
CarrotMilk7517
post Jul 11 2018, 04:52 PM

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I think I just kena cheated on my online hour. I didn't offline but it show I only online 55mins. Anyone encounter same problem?
CarrotMilk7517
post Jul 11 2018, 05:10 PM

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QUOTE(JasonAubama @ Jul 11 2018, 05:01 PM)
My 4pm Block fully online for 60min but Registered 56min 😳

5pm Block started till now remains zero minutes 🤬?
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Confirm kena cheat!! 5pm block 9 mins but it show I online 3 mins only! Anyone else??
CarrotMilk7517
post Jul 11 2018, 05:12 PM

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QUOTE(cerealkillar @ Jul 11 2018, 05:00 PM)
pls note their AR onapp have issues..i completed 14/18 (ignored) AR is over 80%..after completed 16/20 AR becam 77%...called CS they said have problem with sys..aiyah
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Same my AR also didn't increase and my online time - 4-5mins!
CarrotMilk7517
post Jul 16 2018, 02:24 PM

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I have same problem too. It show 0 mins online time. I'm curious is it just few people encounter this problem?
CarrotMilk7517
post Jul 16 2018, 02:45 PM

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QUOTE(JohnL77 @ Jul 16 2018, 02:39 PM)
Me kena also.
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Already report to grab CS? I checked my yesterday incentive also like minus a bit. Not sure what trick they wanna do again this time.
CarrotMilk7517
post Jul 17 2018, 06:27 PM

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Did you guys always keep received fake booking? Cancel non stop or no show after arrive at PUP. I suspect most of this is doing by grab driver themselves.
CarrotMilk7517
post Jul 18 2018, 03:21 AM

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It's proven that if you make a complaint, DR will drop. Crapcar really didn't concern about driver at all. What they want is no complaints from you, make more money for them. You die you punya hal. Past 2 weeks my DR no increase even though most of my passengers say will give me 5 star. 😀 Received email state 91% is rate 5 star but DR remain. Last week make complaints to CS my DR dropping. Today did the same things and my DR is - 0.01.
CarrotMilk7517
post Jul 18 2018, 08:51 AM

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QUOTE(bojed @ Jul 18 2018, 05:25 AM)
Yesterday I complained about one rider.

Today my DR is 4.97. Yesterday it was 4.96 😱

Anybody else received SMS from Grab saying you're not using the updated version of the driver's app? I clicked on this link that was given in the SMS https://www.grab.com/my/blog/driver/blocklogin/ . I couldn't find any update in there but the page warns drivers about misconducts. After I have read the whole thing, only then I can access the driver's app. I guess our phones belong to Grab now ya 😒
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U call or complaint via link? Remember last time got few grab driver also said DR drop after make complaints so I try it again yesterday.
CarrotMilk7517
post Jul 18 2018, 10:39 AM

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QUOTE(bojed @ Jul 18 2018, 09:16 AM)
I lodged a complain through the driver's app after giving the red face to the rider.
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Don't think they bother to read the comments at there 😁

I complaint via passengers didn't pay/wasn't credit for a trip after being so frustrated with the long fake booking order. Don't know where else to complaints.
CarrotMilk7517
post Jul 20 2018, 11:29 AM

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Quiet day eh?
CarrotMilk7517
post Jul 23 2018, 04:00 PM

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QUOTE(brownbeav @ Jul 23 2018, 12:59 PM)
Is it me or does anybody else experience suddenly no job at all for 2 3hours? I kena many times. Restart phones etc nothing happen. The next day got ping so im not softbanned
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Happened to me since 3 week's ago.. and crap also slowly minus AR - 0.01-0.02 every week after didn't get much income for them like before. They want remove our incentive slowly biggrin.gif
CarrotMilk7517
post Jul 24 2018, 04:17 PM

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Is it so quiet today? No ping masuk.

Anyone drive for mycar or other e-hailing company? Thinking to register soon.

CarrotMilk7517
post Jul 25 2018, 04:50 PM

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Is it my maps got problem? So white @ 4:45pm

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CarrotMilk7517
post Jul 27 2018, 03:19 PM

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Curious how many fake booking or rider no show you guy's received per day? Mine average is 4-9. Record is 12. On the bright side is these axxhoxx help improve my AR/CR. 😀

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