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 Grab Driver Discussion V4, Info and FAQ

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SUS1UP
post Dec 17 2017, 04:30 PM

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QUOTE(Ron2828 @ Dec 17 2017, 03:46 PM)
rm10 - 30++ with surge...normally heading into KL.
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RM10 or 12 still can take if can complete within 20mins if in HG.
What are your online hours usually and what's your other job/study schedule location like
garenmusta
post Dec 17 2017, 04:37 PM

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Hmm I'm getting abit confused with incentive. To qualify hourly block incentive, is it sufficient to only on your Grab? Or must I slide "im available"? If it's the latter then it's very difficult as I can't fetch all incoming requests.. Haha
forever1979
post Dec 17 2017, 04:40 PM

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QUOTE(bojed @ Dec 16 2017, 10:20 AM)
Ok la 25 minutes.

Last night I was at South City Plaza and got a ping from Mines Starbucks at 9.50pm. Told the rider I'll be there in 15 minutes due to massive traffic jam. At last I reached at the pup at 10.40pm. What the hell. Turns out people are hogging to Mines due to the Big Bad Wolf sale.

50 minutes for 2km is the worst I've ever experienced in my U/G life.
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this area always jam one

cannot go unless u aledi completed 1 trip, then can use it to pass time


santa_cruz
post Dec 17 2017, 04:44 PM

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QUOTE(Ron2828 @ Dec 17 2017, 01:59 PM)
a few days ago I received a final warning from grab about cancellation rate.sms said will suspend if CR too high for this week.

my cancellation rate now at 12.9%.fetch one customer only reduce 0.1 -0.2% gg liao.cancel too much to protect incentive. bye.gif

can someone share with me how long will kena suspend?I called CS to ask but they cant answer me.
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From what i know ur account will be suspended if u for 2 consecutive week has a c.r above 10%..normally they dont suspend u starting from monday as u cannot be online either 2 or 3 days after today.U have to go to their re education class and normally can be online right after that.I think same applies to ur a.r.
Ron2828
post Dec 17 2017, 04:50 PM

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QUOTE(1UP @ Dec 17 2017, 04:30 PM)
RM10 or 12 still can take if can complete within 20mins if in HG.
What are your online hours usually and what's your other job/study schedule location like
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Trip to KL city in MP hours cannot la....around 30 minutes to one hour per trip excluding pickup time.sure will burn the whole block.

Usually monday to friday try to hit as much incentives as possible (7am - 7pm) then rest on weekend.Friday more hardworking 7am to midnight.if got errand on weekday then cover on weekend and vice versa.as long as hit target for living expenses ok liao.

You have any suggestion or good lobang for me? brows.gif

santa_cruz
post Dec 17 2017, 04:52 PM

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I sometimes feel sorry for Grab CS because most of the time they are out of their depth to answer all questions coming in from disgruntled driver.That said this problem can be avoided if grab invested on getting their apps better and educating their riders.ive encountered 3 cs giving 3 different answers to the same questions everytime i called them.At the end of the day drivers will be left feeling piss off bcos no one cud give definite answer to their questions.They themselves create the problems.
wh0cares
post Dec 17 2017, 04:53 PM

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QUOTE(Ron2828 @ Dec 17 2017, 04:15 PM)
shocking.gif

I gave up d....need another 30++ more trips without a single cancellation as bro 1up mentioned.if meet an asshole dont want to cancel then habislah.

Anyway,thx for sharing.if permenant ban then drive ublur sad.gif
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just hope no rider complain you cancel without notification.
If yes will be permanent
Ron2828
post Dec 17 2017, 04:54 PM

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QUOTE(garenmusta @ Dec 17 2017, 04:37 PM)
Hmm I'm getting abit confused with incentive. To qualify hourly block incentive, is it sufficient to only on your Grab? Or must I slide "im available"? If it's the latter then it's very difficult as I can't fetch all incoming requests.. Haha
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Yes...have to slide i’m available.grab will pro rate your online time
example : online 55 minutes = 55/60 x rm30 (2 trips for HP block).then deduct 20% as grab commission
Ron2828
post Dec 17 2017, 04:59 PM

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QUOTE(santa_cruz @ Dec 17 2017, 04:44 PM)
From what i know ur account will be suspended if u for 2 consecutive week has a c.r above 10%..normally they dont suspend u starting from monday as u cannot be online either 2 or 3 days after today.U have to go to their re education class and normally can be online right after that.I think same applies to ur a.r.
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Ya....my CR >10% for two consecutive weeks. blush.gif


QUOTE(wh0cares @ Dec 17 2017, 04:53 PM)
just hope no rider complain you cancel without notification.
If yes will be permanent
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Hopefully no.....coz the thought of driving back for uber is just shakehead.gif puke.gif
santa_cruz
post Dec 17 2017, 05:03 PM

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[quote=Ron2828,Dec 17 2017, 04:59 PM]
Ya....my CR >10% for two consecutive weeks. blush.gif

If it comes to that, U will receive a sms in a day or two telling u ur account will be suspended.Then u have to register for the reeducation class.It wont be the end of the world though but consider that as ur 2nd chance.
SUSmoosekaka
post Dec 17 2017, 05:05 PM

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QUOTE(Ron2828 @ Dec 17 2017, 04:59 PM)
Ya....my CR >10% for two consecutive weeks. blush.gif
Hopefully no.....coz the thought of driving back for uber is just shakehead.gif  puke.gif
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whats wrong driving Uber? cerita sikit?
santa_cruz
post Dec 17 2017, 05:09 PM

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QUOTE(SabunDettol @ Dec 17 2017, 05:06 PM)
They need to start employing real pros and get rid of those pasar malam quality employees especially those IT team before shits turn worse.

Sometimes i feel like they think they were daughter company to Google 🤔
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Have u ever heard the phrase of 'i dont need good man, i need people who would follow'..

Grab resembles that remark.

This post has been edited by santa_cruz: Dec 17 2017, 05:10 PM
santa_cruz
post Dec 17 2017, 05:10 PM

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QUOTE(SabunDettol @ Dec 17 2017, 05:07 PM)
Money = grab
Charity = uber
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Grab = more mapren
Uber = less mapren
santa_cruz
post Dec 17 2017, 05:23 PM

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QUOTE(SabunDettol @ Dec 17 2017, 05:12 PM)
Money talks.
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Mapren = money then
😃😃
SUSmoosekaka
post Dec 17 2017, 05:23 PM

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QUOTE(SabunDettol @ Dec 17 2017, 05:07 PM)
Money = grab
Charity = uber
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sure or not according to JohnL77 Uber fares have now increased.

This post has been edited by moosekaka: Dec 17 2017, 05:24 PM
SUSmoosekaka
post Dec 17 2017, 05:26 PM

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QUOTE(santa_cruz @ Dec 17 2017, 05:23 PM)
Mapren = money then
😃😃
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mapren like to act rich.. but they have habit of ordering Grab without enough cash and then asking you to go ATM... I feel like asking them sometimes do they go restaurant and order food also without enough cash??!
yhtan
post Dec 17 2017, 05:29 PM

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QUOTE(santa_cruz @ Dec 17 2017, 04:52 PM)
I sometimes feel sorry for Grab CS because most of the time they are out of their depth to answer all questions coming in from disgruntled driver.That said this problem can be avoided if grab invested on getting their apps better and educating their riders.ive encountered 3 cs giving 3 different answers to the same questions everytime i called them.At the end of the day drivers will be left feeling piss off bcos no one cud give definite answer to their questions.They themselves create the problems.
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they are train to listen your feedback and do data entry. Other than that taichi to other department, u think crap CS is train like Ublur CS to solve problem? whistling.gif

Yesterday i called them to put remark, i specifically mention rider cancelled upon arrival after i called rider. That CS still has cheek telling me "Cancel without notification?" doh.gif

After that give that 1 star, enough said.
Ron2828
post Dec 17 2017, 05:35 PM

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QUOTE(moosekaka @ Dec 17 2017, 05:05 PM)
whats wrong driving Uber? cerita sikit?
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QUOTE(SabunDettol @ Dec 17 2017, 05:07 PM)
Money = grab
Charity = uber
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This bro summarize it well laugh.gif

My summary:-
1)KLIA trip rm65 including toll.Grab excluding toll.
2)Cannot see destination.
3)Long pickup distance and time.Pickup 10-20 minutes ,then get short trip with fare < rm3.
4)25% commission
5)Boost and quest incentive getting lower and lower,no HG.
6)Lower base fare/per km fare

Thats about it i think hmm.gif

However ublur also have their advantages.set destination feature,more mat salleh customer (more tips),stable apps.If you stay at PJ,you start your day with high boost 1.8x - 2.2x (if you get KLIA trip with 2.2x jackpot rclxm9.gif ).My place boost only 1.1x -1.2x so drive Grab here is better (always surge)

P/s : all these from a few months ago ya...


d-realm
post Dec 17 2017, 06:25 PM

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QUOTE(Ron2828 @ Dec 17 2017, 05:35 PM)
This bro summarize it well laugh.gif

My summary:-
1)KLIA trip rm65 including toll.Grab excluding toll.
2)Cannot see destination.
3)Long pickup distance and time.Pickup 10-20 minutes ,then get short trip with fare < rm3.
4)25% commission
5)Boost and quest incentive getting lower and lower,no HG.
6)Lower base fare/per km fare

Thats about it i think hmm.gif

However ublur also have their advantages.set destination feature,more mat salleh customer (more tips),stable apps.If you stay at PJ,you start your day with high boost 1.8x - 2.2x (if you get KLIA trip with 2.2x jackpot  rclxm9.gif ).My place boost only 1.1x -1.2x so drive Grab here is better (always surge)

P/s : all these from a few months ago ya...
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90% uber driver will call them ask destination nowday. if dont like destination they will ask pax cancel dry.gif or... play waiting game
July 2nd
post Dec 17 2017, 06:31 PM

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QUOTE(moosekaka @ Dec 17 2017, 03:36 PM)
did anyone manage to see what the latest notification was about? something about due to system upgrades etc..
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QUOTE(1UP @ Dec 17 2017, 03:41 PM)
Shah Alam. High fare means how big and far the trips?
Was about to ask the same. Hope it's some good news
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QUOTE(SabunDettol @ Dec 17 2017, 04:13 PM)
Yup this it pops up for a sec then disappears wth dunno where to see it again
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Nothing special, just notification regarding incentives issue yesterday but seems fixed already.

Btw, now is driver blog's turn pulak (KV), clicked inside showed March one alamak! Super duper lousy, noob company and employees to the max, I bet they never know until reading my post!!! Shame on you, Grab! Stupid!

Edit: now only you fixed, slowpoke!

This post has been edited by July 2nd: Dec 17 2017, 06:35 PM


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