Thanks for the info, but nothing works, at last i delete all my google info and uninstall all google play services and re install back and it works, but the pin in the grab apps is missing when I accepted any jobs, anyway it's better than previously no map at all, hopes this help those who are facing this similar issue in the future, cheers.

Aiya.. Today not fun to drive liao. KL jam as usual, but outside of KL ping very slow.

Pavilion jam like shit as usual. And at KLCC, they decided to close the road to the Coach entrance so I had to ask my passenger to go to the LV entrance. And because that road was closed, the fare calculation also wrong. 2km+ trip become 4km+.

Looks like weekend surge is dead. Whether a lot of drivers out of town or not, the demand just doesn't seem to be there.

And I don't understand how Grab calculates surge. Area where ping is slow, map all white, got surge. But red area in the map no surge or barely any surge.

I been driving for grab for more than a year and lately i got a problem on the driver app.....

My grab driver app problem....

after i open the grab driver app.....

there is login and sign up button..... i press login....

the app takes me to a google page with a message which reads

"500. There is an error!
That all we know at the moment." Please try again later.

when i press done, there is there is "dismiss" or "help"....

i press help, it bring me the grab help page for trouble shooting login for driver page

i have try the following solution but still cannot work.....

1.on and off my phone....and restart the app.... cannot work and same result
2.refresh my app function by pressing the home button twice and clear previous cache....cannot work and same result
3.change my ios play store login email to be the same as my grab driver registered login....cannot work and same result
4.call grab help center.... which happens to be difference customer service officer each time.... and ask me to repeat the above....
5.write in to grab customer service about my problem and their reply was to repeat the above step 1 to 2 and 3....
6. following the above chain of email, i email them back saying i have try the above and as of time of this post.... grab have not reply me yet
7. I have visited them at HQ office at Jaya one aka The school - 2nd floor, their customer service give me a number to wait and when it was my turn, their response was that this is app problem and requested me to go to 5th floor but the 5th floor will be closed on weekends.....

As i cannot login and do have a full time job.... i have not manage to get to their Jaya one office at the 5th floor,,,,,

Anyone in the same situation as me on the above....

For record, my current grab driver status is 4.97 rating and there is money in my grab wallet and credit.... but as i cannot login to my grab driver i cannot do much as the moment....my car is 2017 car .... As far as i am concern there is nothing wrong on my account status for driver....

I suspect its a bug on the app which it will take some time before they manage to clear it...... mean time i did thought of re registering myself as a driver as i do need the income..... no point me waiting for them to fix the problem to gimme back my account

Any sifu here can help？ or share and comment on the above.... as without login in i got no income at the moment....

Please help if u know the solution to the above.....

Its not true that there's nothing much you can do if problem happened after you update Grab app...you CAN downgrade.

https://www.apkmonk.com/app/com.grabtaxi.driver2/#previous

PS: personally my favorite was 5.35.4... but I'm now using 5.37. 5.37 has a regression in the feature compared to 5.35.4....The grab app map wont autozoom after you accept a job.

For example, credit balance not updated in the home screen. Sometimes I get a lot of B2B until I forget what's my credit balance. Then I'll be waiting around wondering why no ping? Then I refresh my wallet then only I know my balance is less than RM10. And the app.. Sometimes got notification that my balance is less than RM10, sometimes no.

Challenging evening...

Ignored 4 big fare and CR 18%.

Feels like Grab is gaming me because I always get incentives more than 20% of fares. Sooo many wanna go to KL and Damansara during peak hour. In the end accepted a job to Bangi. Drive back empty car but not too bad la, fuel consumption was good because smooth highway all the way. But on the way back to civilization, Waze tell me to take Kajang SILK highway pulak. So many uphill parts and passed through 3 tolls. -.-ll But Indon rider was really nice. He gave me few ringgit tips so can almost cover the toll. He told me he go to Bangi to pick up his salary from a previous employer. Fook, roundway trip RM100.. but he still give tips.  clap for this guy.

Still needed to complete a few more trips to get AR 80% so ended up in KL. My Destination really saved the day here. Got a trip that took me almost all the way home. Then got a miracle trip when I was about 4km from home. Pick up less than 1km, drop-off about 2km, which brought me about 2km from home.

6.5 hours, get about RM167 after commissions. About RM1.1/km after deduct commissions. Petrol about RM24. Incentives 40% plus compared to fares. Not bad I guess? If I got stuck in KL or on the way to Damansara, I don't think can get this much. But CR 18%... If the next few days Grab keep bombing me with high fare.. Then no choice but to brave the KL jam...
Maybe I spoke too soon about app v5.39. No indication at all of Surge in the job card. I checked back the jobs that I cancelled, based on the distance and the fare stated on the job card, I think probably got Surge. But I wasn't notified at all.

Would be great if Grab showed the Surge percentage like Uber. Easier to make decisions about long distance trips. Grab staff... R u reading this?

Huh? Pin location?

I didn't get any deals as sweet as yours.

Ooh. I see. That trip was from where to where?

ok

I also got incentive in P block yesterday. 19 sen..
That trip was at what time? Drop-off in 1 hour? So fast.

usually how many queued? how long is waiting time?

Sure got no surcharge? Check back job History and see.

The math doesn't add up. (45km x 1.4)+2=RM65.

Sometimes got Surge but job card doesn't show anything. Well, not sometimes. Quite often actually.

2-5 hours? is that even feasible?

How was today evening guys?

Me get RM97 after commissions for almost 5 hours of driving. Spent 40 minutes to get and complete a RM7 job headed back to my home. But I needed that trip to get ngam ngam 80% AR. Petrol RM15.

Didn't see much red on the map. After 7pm the heat seemed to die down drastically? Only saw green, white, and a bit of yellow. But I heard on the radio that KL jam like shit. So got good Surge or not? I didn't masuk KL.

Seems like demand reduced at the same time Grab cut incentives.. Sigh.. Even got time to go 7e buy bread and go jalan2 at bazaar Ramadan while waiting for ping.

Camne nak register mycar?

too many driver or less demand?

btw 1km rm5, as for me i prefer walking.

was mycar good for airport? Since not much driver no need que haha

Did anyone coplain about the airport queue system problem lately. For 2 days in a row i kena re-queue after waiting for more than 2 hours. 1st day when queue # reached 401-450 suddenly msg on " 5 min to get back to waiting zone when i have not moved my car parked in Charterfield since arriving. Called CS and typical response "we have forwarded yur problem to the right dept. Not only you but many drivers facing same problem" Damn farking frust and decided not to wait and drove back to city empty car. The CS some more got the cheek to suggest that i go to Putrajaya or cyberjaya to get some business. Today even worse. Fearing for same problem to arise, i was practically staring at the screen for 3 hours and see the queue no. dropping from 1100 to 110. At this juncture i was getting ready to receive ping anytime. Then suddenly the connecting bar at the bottom turns yellow indicating disconnected status. I was like WTF is happening and scrambling to bring it back to connection but failed and instantly the dreaded msg pop up and withing few minutes the requeue no sms came in at 1100 again. How can be so suey happening 2 days in a row as if purposely picking on me. I will not pick up any airport job for a long time to come. Again the same lament, why during Uber time this kind of problem never happen before.