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 Grab Driver Discussion V4, Info and FAQ

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AskarPerang
post Dec 15 2018, 06:15 PM

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QUOTE(dylangan @ Dec 15 2018, 02:05 PM)
Hi, i just registered for mycar since kena suspended for 30 days by Grab. Would like to know the following before i start out.

1  Commission structure
2  Any incentive scheme and how does it work  if yes
3  Does it have DR, AR and CR like Grab and what are rules like
4  Generally are the fares on par with Grab
5  Does it have payment mode other than cash and what are timeline to claim back etc
6  Where are generally the hotspots. I operates in KV

Hope experienced mycar drivers can assist coz difficult to find comprehensive info googling. Thanks
*
No AR. No CR.
Got ppl even say once passenger enter the car, you can cancel and collect full. Earn full earning.

This post has been edited by AskarPerang: Dec 15 2018, 06:15 PM
AskarPerang
post Dec 15 2018, 07:24 PM

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It is still best not to stuck in jem as Grab underestimate the fare and time booster. So KL city is place not to be stuck in as usual.
AskarPerang
post Dec 16 2018, 11:44 AM

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QUOTE(chrnosx @ Dec 16 2018, 10:15 AM)


TBS is so ridiculous, hate that place so much. Customer all also one kind, although I don't blame them la. Can't stop and just keep moving. Contact customer says they are in main lobby waiting. They don't know need to wait outside. Then have to keep CR cancelling when I pass the PuP... I think I wasted 45 minutes there yesterday and racked up over 20% CR. I am prepared for their call and email then I can blast them to the moon.

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I heard that some drivers will ask the passengers to go down the KLIA transit area to pick them up there.
This is to avoid jam to get up the actual pick up point at Lobby C if not mistaken.

Why your CR increased? Cancel after 5 mins if you cant locate the passengers. You get RM3 and your CR is unaffected.
AskarPerang
post Dec 16 2018, 12:33 PM

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QUOTE(chrnosx @ Dec 16 2018, 11:54 AM)
TBS cannot wait there 5 minutes. Have to keep moving if not abang guard will shoot you. So its either you travel all the way back and wait out the 5 minutes, or just blow a bullet.

Thanks, next time I will ask them to go KLIA trasit.
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You should hit I have arrived when queuing to reach the lobby.
When you reach either the passenger is there or you just click cancel and take RM3. That's all.
AskarPerang
post Dec 18 2018, 09:48 AM

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QUOTE(Artak @ Dec 18 2018, 09:41 AM)
thatt was a typo sorry. itts 6k.

i duun plaan to cash it out justt yet tbh. ii dun really need tthe mooney. i just want tthe money as "insurance"" to not be banned hahaha
the money i gett from driving everyday is mre thhaan enuf to cover my necessities smile.gif
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Why sign up for the ah long plan if you do not need the money? Buta-buta need to repay back with added on interest.

AskarPerang
post Dec 20 2018, 02:17 PM

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QUOTE(Glystzer @ Dec 20 2018, 11:26 AM)
It's a return trip. Thinking if I should spend my night there or just go back to Ipoh instead and go back up to fetch them the next day.  hmm.gif
Anyway return trip means RM340
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Probably you should check the traffic first.
Is well known to be jam full pack with people during holidays season.

AskarPerang
post Dec 21 2018, 01:36 AM

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QUOTE(zinglicious @ Dec 21 2018, 01:23 AM)
"All that glitters is not gold". Kandang Kandang Lembu fare at Rm5 fare and just boost shit without bonus.  tongue.gif

Yesterday 750 pm picked up riders at Sunway pyramid which is about 3km  which takes 12 minutes as reflected by Waze which showed crunchy peanut jam from Mentari Court. Zero bonus.    ranting.gif
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With AA on?
AskarPerang
post Dec 21 2018, 12:31 PM

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QUOTE(yhtan @ Dec 21 2018, 10:04 AM)
Oh last week i got reported for "Car quality" issue, and i don't know what issue is that.
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What car model you are driving?
AskarPerang
post Dec 21 2018, 06:48 PM

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QUOTE(birdman8 @ Dec 21 2018, 03:37 PM)
https://themalaysianreserve.com/2018/12/20/...ts-requirement/

GRAB Malaysia is expected to provide financial assistance to its drivers who are struggling to meet the requirements that are part of the government’s regulation exercise for the e-hailing industry.

Grab Malaysia country head Sean Goh (picture) said while the total cost might not add up for the company, it is necessary for the company to support its drivers who are mainly part-timers that cannot afford the whole amount at one go.

“About 80% of our drivers are part-timers. From what we’ve seen, it’ll cost about RM200 for the training modules, while medical and car inspections would be about RM60. Insurance alone will amount to about RM400 and there’s more.

“I know some drivers won’t be able to fork out RM700 or RM800 for that cost upfront,” he told The Malaysian Reserve at a media briefing in Kuala Lumpur yesterday.

Goh said the new regulations are expected to add cost to the system, and through time, the process might just cause friction among the drivers.

He assured that Grab will be assisting its drivers to go through the processes as smoothly as possible with minimal issues.

“For drivers who have hit certain milestones and have contributed to Grab with strong ratings, we will look at various ways we can help.

“We are committed to helping our drivers, they are our biggest stakeholders. We have not finalised how much we will invest until we know for sure the processes that will be needed,” Goh said.

He said the company will begin the process as soon as the relevant authorities announce the terms and conditions.

“We know the cut off date is July 12, 2019, but I can tell you none of the processes have started yet and details have not been fully released.

“We have been and are in contact with the Ministry of Transport (MoT) and the Land Public Transport Commission (SPAD),” he said.

According to Goh, the drop-off rate for drivers will be affected significantly, but Grab will strive to get everyone across with no hassle.

“Where we land will depend on how smoothly we can help transit our drivers. The possibility of losing drivers is there — maybe 20% or 30%, some have even said 70%.

“It is sad because this will ultimately tax the system and lead to a lower availability of drivers and higher fares for passengers,” he said.

On ride prices, Goh said there have been no increases so far, despite the perception that fares have spiked after the company’s merger with Uber.

“It was a misconception that we increased fares. We’ve looked at comparisons including after the merger that took place in April.

“In July, Malaysians celebrated Hari Raya Aidilfitri, which led to a shortage of drivers, so naturally, prices went up. Now, we are concerned that regulatory processes will drive prices upwards, but we will try and mitigate it,” Goh said.

He added that Grab currently invests much in incentives for drivers and will continue to do so for the coming year.

“We constantly try to ensure that drivers are at the right places at the right hours, so that they can earn more. The commision taken is still 20% to 25% and we will keep it that way for now,” he said.

One of the concerns that Grab has today is the concept of drivers cherry-picking their rides.

Goh said some drivers tend to see some rides as more beneficial to others and will not accept bookings.

“For these drivers, we take a 25% commission to deter them from cherry-picking. It affects the whole system when drivers choose their rides because passengers end up waiting longer and drivers would have to go further distances to pick them up.

“But for the majority, we take a 20% commission,” Goh said.

He added that removing the ability for drivers to see the end destination will not be fair to the those who are currently diligent and responsible in accepting rides.

“Some apps like Uber allow passengers to not specify where they are going, but we have spoken to our drivers and taken into consideration what they want, which is to see the destination. And we want to honour that.”

Goh said Grab has many plans for 2019, including upping safety options for drivers and passengers.

He said currently, drivers are all verified but they will look into the use of advanced technologies like facial recognition to identify and verify passengers as well.

“Its something very new we are looking into, but we want both drivers and passengers to feel safe at all times.”

Goh said the company will not create any gender-specific service for females as it believes that its service are safe and reliable
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Very good answer by Sean Goh.
At least we know where Grab will be heading in 2019.
Commission of 20%-25% look set to stay put unchanged.
AskarPerang
post Dec 22 2018, 12:53 AM

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QUOTE(chrnosx @ Dec 22 2018, 12:32 AM)
Every day I have to report and cancel trips which I don't think its fair. They haven't responded to me since 28th November and their automated system keep asking me to rate. I just hit reply with a template that if they continue to be this inefficient, I will start to intervene myself and cancel the rides. Consider this a warning and a gesture to inform you that if you can't get the system right, don't implement it.

Then I receive a call from them because my CR was 50% last week. The CS asked me why and I told him that the fare was not fair. They told me why don't I report, I said that they haven't replied my first and many more since 28th November. Then he told me TBB is an estimate based on history and its an estimation of mileage before time. First I told him Grab has been around 5 years, your data would have enough samples to make at least 85% accurate even with traffic lights. But that's not the case. Finally, I asked him does he want to work for me? He asked me why? I said if your working based on estimated mileage before time, then you would definitely come cheap because I will pay you how much work you did in a day instead of how much time you spent in the office. Judging by how efficient you handle TBB emails even with templates, I would estimate to only pay you RM 30 a day. Surely I would pay more than Grab will do. Interested?
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CR 50% is really high.
Yes TB and fare estimation is really a hit or miss thing. But if going into jam area such as KL, is a confirm miss. Not worth it entering KL city center as usual.
AskarPerang
post Dec 22 2018, 11:55 PM

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QUOTE(Lancelot9 @ Dec 22 2018, 04:05 PM)
How to archive this? Which I find it impossible!
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QUOTE(Calvin871989 @ Dec 22 2018, 04:57 PM)
I smell bullshit on 8 jobs at RM564
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Yet to add in Time Bonus (incentive).
Good income. thumbup.gif
Not sure how many hours spend......

AskarPerang
post Dec 23 2018, 03:33 PM

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QUOTE(bcombat @ Dec 23 2018, 11:16 AM)
if driver B is 100m away from pick up point w/o AA
u are 1km away with AA, plenty sure ping goes to him first

but if U are also 100-200m away from pick up point with AA, then no sure u get it or driver B.
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QUOTE(andrwss @ Dec 23 2018, 11:33 AM)
You're right, job allocation doesn't include AA into consideration. We knew this since the first day of introduction of AA through countless real-time bookings. Maybe they proposed this in the table meeting but never put it into engineering, but advertised it anyway. The nearest driver job allocation are based on same direction/on route pup distance and not radius. Their system used to calculate radius distance only but later upgraded to on route, to reduce far pup from opposite lane that need to make a far u-turn.
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Anyone able to confirm this:
For newly registered driver,
On AA - commission deducted 20%
Off AA - commission deducted 25%

For old timer driver,
Regardless on or off AA - commission deducted 20%

Is the above statement correct?
Thanks.
AskarPerang
post Dec 24 2018, 01:54 AM

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Jumbo Peak is coming. Just not reveal how much the rate. Year end bonus from Grab. Normally those hot new year celebration area such as KLCC got bonus. But is never worth it to be stuck there.
AskarPerang
post Dec 24 2018, 06:04 PM

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QUOTE(river.sand @ Dec 24 2018, 04:44 PM)
In Singapore now.
Here, Grab got scooter rental service...
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Will not end up well.
Just look at OBike. doh.gif
AskarPerang
post Dec 25 2018, 10:16 PM

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QUOTE(river.sand @ Dec 25 2018, 03:36 PM)
TBB is hit and miss.
But our friends here make noise when it's a miss, and keep quiet when it's a hit laugh.gif

But off peak fare is indeed lower. Fortunately, as a part time driver, I only drive during peak hours.

I do occasionally have vietmoi riders. Last time, when I was doing full time, I picked up hot Kazakh students from APU.
*
Miss > hit
Especially when you end up stuck in jam location.

Actually short trip is not bad if the TBB amount is good. Example fare RM8 + TBB 4.5. If lucky able to repeat 4 such trips in an hour.
AskarPerang
post Dec 27 2018, 08:30 AM

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QUOTE(Ron2828 @ Dec 26 2018, 10:11 PM)
Any fellow drivers in Klang Valley using U-mobile for Grab?

I am planning to switch from Celcom to U-Mobile to reduce my expenses but worry it is not reliable to use for Grab. Their RM38 plan looks very attractive to me (unlimited call, unlimited data for waze, 4GB internet)
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Better dont. UMobile coverage getting worse now. Will face no line issue at certain area.
I just switch from UMobile to Celcom. Taking XP50.
AskarPerang
post Dec 28 2018, 01:12 PM

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QUOTE(yhtan @ Dec 27 2018, 10:59 PM)
last year is daily AR, accumulate bullet on day time and fly them in one shot at night, now with AA u have no chance to filter at all
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2 years ago NYE is weekly AR, accumulate bullet for the week after new year still can repair eveything.
the good old days!!!

Anyone willing to on AA during the coming JP?
Is a trick man tongue.gif
AskarPerang
post Dec 29 2018, 12:23 AM

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QUOTE(birdman8 @ Dec 28 2018, 11:54 PM)
Just saw the pop up message
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QUOTE(aral3005 @ Dec 29 2018, 12:17 AM)
Yup, they xhange it since few days ago
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Meaning set destination + on AA now will not get the higher booster?

So now there is not point to on AA while you set destination?
AskarPerang
post Dec 29 2018, 08:30 AM

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QUOTE(andrwss @ Dec 29 2018, 07:16 AM)
It was there long time ago, but it doesn't remind you everytime you use MD
Not sure but I think booster is not considered incentives, MD will not get previously HG/trips completed incentives but maybe you're still entitled to time booster
*
Well, currently got no other sort of incentive available.
Except for TB and GS. hmm.gif
So no idea what is the message mean for MD.
AskarPerang
post Dec 29 2018, 10:17 AM

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QUOTE(Ron2828 @ Dec 29 2018, 09:50 AM)
MD - My destination. Equivalent to Uber’s SD (set destination)
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Yeah know the meaning of MD. But refer previous page. Got message stating MD not entitle for incentive. That is the point of discusssion here. What sort of incentive? As the only incentive is now TB and GS. But need to on AA.

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