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 Grab Driver Discussion V4, Info and FAQ

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JohnL77
post Jul 9 2018, 02:39 PM

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QUOTE(bcombat @ Jul 9 2018, 12:32 PM)
Anyone having the problem when reach exact rider pick up point, press "i am here already"....the message appeared saying i below reach lagi...try few times also like that.

kena in klia, midvalley and few other place. annoying!!!!
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Grab Smart Alec ma...

Yesterday pick up location at Block A. I reach already and I press I've Arrived and Grab ask me whether I really reach already? Huh? So I just testing, I drive further a bit to Block C then I press again then can wor. But of course passenger is not at Block C so I have to drive one round back to Block A.

Most places got a margin of up to 500m like that to press I've Arrived but some places you have to be at the exact pin location. But sohai Grab put pin at the wrong place thinking they so smart.

QUOTE(kop2299 @ Jul 9 2018, 02:28 PM)
ya..kena twice at main entrance mytown. pax NO SHOW and CR UP! after cancellation. There is no option to cancell without affecting CR if system prompted 'BELUM SAMPAI lagi'.
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I almost kena that day at Pavillion Chulan Entrance. Waze took me to that road side in front of the entrance and passenger didn't show up after 5 minutes and couldn't call him also. Then cannot cancel without affecting CR so I called CS but suddenly the passenger showed up (his phone battery was dead).

This post has been edited by JohnL77: Jul 9 2018, 02:45 PM
JohnL77
post Jul 9 2018, 03:10 PM

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QUOTE(yhtan @ Jul 9 2018, 02:52 PM)
Zoom in the driver apps and see the exact location, if reach nearby there still cannot detect, send email hantam crap.

I kena few times for KL sentral, all this issue happen because rider use old version of apps and there is funny geo-tag location and yet crap open radius 50m only. doh.gif
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Pick up location in the app said Block A. But cannot press I've Arrived at Block A. Can only press at Block C. The pin is at the wrong location.

This post has been edited by JohnL77: Jul 9 2018, 03:13 PM
JohnL77
post Jul 10 2018, 07:13 PM

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QUOTE(yhtan @ Jul 10 2018, 01:24 PM)
I read the FAQ and found one issue, 6 mths cannot exceed 50,000km or else forfeit deposit.
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Shit weh. Full timer can easily exceed 50,000km in 6 months.
JohnL77
post Jul 10 2018, 10:19 PM

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QUOTE(Just_Me_Just_Me @ Jul 10 2018, 09:41 PM)
today vely slow like tortoise
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Eat incentives kao kao.
JohnL77
post Jul 10 2018, 10:21 PM

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QUOTE(jax2103 @ Jul 10 2018, 08:46 PM)
Today wasted MP block..

3 customer not show after wait for more than 10 mins. Sending text did not reply. Each have to take 10 mins drive to the pickup point.
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Why you wait 10 minutes?
JohnL77
post Jul 11 2018, 04:23 AM

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QUOTE(jax2103 @ Jul 11 2018, 01:56 AM)
Give extra 5 mins for rider to show up bcos the traffic was jammed at the time. So can I can rest a bit.
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Rest until MP makan telur lol.
JohnL77
post Jul 11 2018, 02:10 PM

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QUOTE(jax2103 @ Jul 11 2018, 04:26 AM)
Then you try driving around in KL Jalan Tun Razak at the time. Like I said, I was unfortunately at that area today.
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Tried few times already. biggrin.gif Die die must get at least 1 job per incentive block.
JohnL77
post Jul 11 2018, 02:21 PM

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QUOTE(S3phiroth @ Jul 11 2018, 09:51 AM)
I want to share a funny story this morning. I accepted a short trip gs job around 8:55 and soon after i accepted it another gs job came in. Both pickups were at the same location and the 1st rider has a malay lady name and the 2nd rider has a chinese lady name.

I waited almost 5min then i saw 2 men and a lady exited the lobby and walked toward me together. 1st thing in my mind was oh fuck, not again. However, i didnt cancel the job because it was the 1st job in my mp hour therefore i need it desperately. I cancelled the 2nd job since the 2nd rider didnt read and reply my message.

After i arrived the dop, the lady left the car immediately but both men still sit inside my car. A minute later i asked why they still here then only i notice that they were the 2nd rider! They also curious why i cancelled them upon aboard but they didnt say anything about it. Wtf this really caught me by surprise!  MCB two arabian men with a chinese lady name.

Luckily their destination was nearby and they still agree to pay the same price. Just too bad i lost rm3 of incentive.
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Lel.
JohnL77
post Jul 11 2018, 02:49 PM

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QUOTE(yhtan @ Jul 11 2018, 02:34 PM)
Masking number still effective within 12 hrs if not mistaken.

All the rider buat bodoh for their own mistaken, normally i'll tell them off one time once they hop in.

Got one arabian rider at Ken Bangsar last few week at 6pm+ to Damansara City Mall, keep ask me to drive fast because he is late. Ok i drive like normal lo since that stretch of road cannot speed also.

Stop at junction and the car in front block because turning right.

Rider : "Fucking stupid malaysian driver, drive so fucking slow bla bla bla"

Then my turn, got car coming then i stop at junction.

Rider : "U know this is never ending right, so please move out"

I did not answer him and move out as normal, then reached BSC cross junction another stop

Rider : "Fucking car move out please, stupid malaysian driver"

Then he called up his colleague and the boss not yet arrive, then tell me : "U can take your time now"

I just reply "Ok", did not answer him when he cursing there. I guess my EQ level is increase after driving for crap after all this rude customer. Reported him and expect same answer from crap CS.
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Fucking CS.. I complain pick up distance almost 5km, they reply saying 5km pick up distance is standard. Shit.

"It has been communicated to all our drivers that a standard booking to be received is within 5KM and drivers are required to accept the booking or it will result in the drop of their acceptance rate.

Please be more vigilant in this matter and do avoid cancelling job offer within 5KM. Your service to our passengers are very much needed and we hope you could cooperate with us diligently in future."


This post has been edited by JohnL77: Jul 11 2018, 02:50 PM
JohnL77
post Jul 11 2018, 03:21 PM

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QUOTE(yhtan @ Jul 11 2018, 03:06 PM)
Just a matter of time crap will follow ublur footstep
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Really? Follow Uber footstep and don't give a fuck about CR? rclxms.gif


I wish... sad.gif
JohnL77
post Jul 11 2018, 03:24 PM

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QUOTE(jackal_x2005 @ Jul 11 2018, 03:02 PM)
last Sunday morning, even receive 13 KM pickup, at that time at Jalan Kuching around 6 AM lol. sorry did not manage to capture screenshot. have to cancel eventually as too far. Quite shocked.
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Oh. I complained another one pick up distance almost 6km. CS said this:

"We truly understand how frustrated you would be feeling. We have taken note of the feedback you have shared with us and will proceed to include remark for the booking."

At least this CS staff is consistent. But damn Grab. They really think 5km pick up distance is reasonable?

This post has been edited by JohnL77: Jul 11 2018, 03:25 PM
JohnL77
post Jul 11 2018, 05:12 PM

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Same here. Problem with AR and online hours since yesterday.
JohnL77
post Jul 11 2018, 10:37 PM

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QUOTE(Just_Me_Just_Me @ Jul 11 2018, 05:23 PM)
starting tomorrow grab bekum taxi already. now i don't feel like doing grab anymore. loke just destroyed the concept of ehailing cb
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What do you mean destroyed e-hailing?

E-hailing = book a ride through an app.

Before there was e-hailing, there was phone hailing.

Before phone hailing, people go to taxi stand and wait or if you are lucky, if you see one on the road, you can try to hail them.


What you are talking about is that bullshit "ride sharing," right?

Come on la. It's complete bullshit and most governments in the world know it's bullshit.

What kind of "ride sharing" got AR and CR requirements? Really can consistently filter until you find someone heading in your direction and still maintain 30% AR? What kind of "ride sharing" hides the destination from drivers? For so many years Grab operated without a Set Destination feature.

And most importantly, what kind of "ride sharing" has so many drivers working full time?

Even that stupid GrabShare, majority of riders don't want to share. Grab even introduce the option to turn off B2B with GrabShare now. Bullshit.

The only "ride sharing" thing about Grab & Uber is the dirt cheap fares. You really think those dirt cheap fares are sustainable? Grab & Uber has to pay incentives just to attract drivers. That is definitely not sustainable in the long run.

The economics of "ride sharing" simply doesn't work. History has proven the only way it can work is with regulation.

E-hailing = taxi service. The end.

This post has been edited by JohnL77: Jul 11 2018, 10:39 PM
JohnL77
post Jul 11 2018, 10:44 PM

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QUOTE(bcombat @ Jul 11 2018, 10:04 PM)
pin inside building...
system detect I have not reached although I was right at the entrance....
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I kena one pick up inside building at Damansara that day. Don't know what's the name of the building, but the lobby was called Halo Sunday.

Surprisingly, the Grab app can detect when I am at the Halo Sunday building. I tried to click "I've Arrived" at the outside entrance but cannot. So I had to ask the guard how to find the Halo Sunday lobby. When I reached it inside the building, I clicked I've Arrived and it worked wor.

Grab app pelik2. On rare occasions it works like a champ. But other times it works like crap.
JohnL77
post Jul 11 2018, 10:46 PM

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QUOTE(JasonAubama @ Jul 11 2018, 10:45 PM)
WTF, my AR now is 79.4% where earlier >80% when I call of the day 🤬
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GG. You record down all your pings and ignores or not?

JohnL77
post Jul 12 2018, 10:47 PM

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QUOTE(Goodboy92 @ Jul 12 2018, 06:29 PM)
At kip mall 3pm , Reach cyberjaya 4.05 , see so many driver set SD back port klang , till now get a rm19 reach Shah Alam from puchong , cont SD get a rm20 back centro klang at 6.10

Now at home 6.30 , worth the rm39 or not? Haha it worth the money if nothing to do , it does not worth the money given the time needed .
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Better u go do evening HG...
JohnL77
post Jul 13 2018, 03:26 PM

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QUOTE(Goodboy92 @ Jul 13 2018, 11:55 AM)
I have heard recently government were catching illegal migrant and a lot employee stop hire them. Maybe this was the cause of reduced demand.
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Gomen wants to reduce foreign workers. Bye bye Grab main customer base... bye.gif
JohnL77
post Jul 13 2018, 04:03 PM

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QUOTE(Goodboy92 @ Jul 13 2018, 03:51 PM)
Grab has a lot potential customer that dint order grab due to safety concern , now hope new regulation can increase local user and also legal foreigner

It was a change to better country.

Economy wise , a lot of corrupted country can't improve to rich country , there were reason for this. ( some YouTube/ google can find the answer ) Indonesia , Thailand , Cambodia , Vietnam etc , Malaysia were rich due to petrol. So rich and so corrupt that a PM can have name on Forbes top , why Singapore can? I am not a economist , just some fact that I know.

Though , different lifestyle too , can Malaysian follow the rule 100% ? Because a non corrupt country mean everyone follow rule and no exception , fairness to all. ( I never went to western country )
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I no understanding what the u saying.

All I know is more cheapskate GS inkambing.
JohnL77
post Jul 13 2018, 10:30 PM

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QUOTE(skylinelover @ Jul 13 2018, 06:56 PM)
If you go genting with surge of 200 plus fare go back empty still untung

laugh.gif rclxms.gif
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U do Genting trip before?
JohnL77
post Jul 14 2018, 02:47 PM

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QUOTE(wak_amat @ Jul 14 2018, 02:32 PM)
Should also include fare to pickup point la. Then if no show or passenger cancel, we get paid, ok la.
Hate it, to pick up at location nearby by radius, but almost 7km on road.

What to do, keep cancellation minimum, reserve for this kinds or other necessary cancellations.
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I replied and said that I don't think 5km pick up distance is reasonable. Please consider the costs that drivers incur and this is what the CS replied.

"Grab fares are calculated by an algorithm that takes into account demand, supply and traffic conditions. It is possible that your other ride with higher fare was during a time where traffic conditions were bad, or when there were not enough drivers to accept all demand from passengers.

In addition to that, if you are a driver under our Hourly Guarantee scheme, you will be guaranteed your earnings per hour should you meet our requirements.
We apologize for the inconvenience caused."

So basically if you are Flexi - go die. If you are HG driving during P or B or no incentives block - go die.

Grab still so lansi after kena regulations by MOT.

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