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 Grab Driver Discussion V4, Info and FAQ

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JohnL77
post May 10 2018, 12:14 AM

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QUOTE(skylinelover @ May 9 2018, 11:52 PM)
I off whole day

My balls is tofu laugh.gif rclxms.gif
*
I voted for Marvel Thanos. laugh.gif

I want my balls to become tofu too. Want to eat fruits but don't know what fruit to eat. laugh.gif
JohnL77
post May 10 2018, 02:10 AM

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QUOTE(lznce2679 @ May 10 2018, 02:01 AM)
1st came out as abolish..
then came out as review..
*
Then come out as ghey. laugh.gif

This post has been edited by JohnL77: May 10 2018, 10:51 AM
JohnL77
post May 11 2018, 01:44 AM

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QUOTE(JimbeamofNRT @ May 11 2018, 12:38 AM)
grab really flip flop lah.

several months ago the rules was different.

now?

https://www.grab.com/my/blog/driver/car/gra...rs-per-segment/

GrabCar Eligible Cars List

Vehicles manufactured in 2008 – 2018 will be accepted until further notice from the relevant parties. Cars 2008 -2010 subject to approval. Existing Grabbers may continue with their current registered vehicles until further notice as well.


-------

I lost few business opportunities due to their flip flop decisions.
*
I think Viva is now accepted for GrabCar?

Viva new king of Economy GrabCar! biggrin.gif
JohnL77
post May 11 2018, 04:46 PM

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QUOTE(Christography @ May 11 2018, 04:01 PM)
3pm makan telur...
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3pm 3 trips. 4pm 1 trip so far.
JohnL77
post May 12 2018, 01:33 AM

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Online from 3pm.

3,2,3,3,2,3.

Then set My Destination go home. Take 1 and 1/2 hours to reach. Collected extra RM43 fares.

Drive 7.5 hours get RM231 after commissions. Incentives about 59% of fares.

Thursday and Friday very nice to drive. Traffic like CNY but KL not flooded with Banglas. Feels like driving Uber again. Mostly locals and tourists/expats riders.

But then someone go bang my car. Looks like minor damage. Took RM50 from him first. Tomorrow go check see how much to repair. Sigh, headache.

Thursday my AR 100%. Just leave B2B on because I know low demand. Friday also aim for 100% AR but then kena one long trip GS and one KLIA ping. Ignored!

Night time seems like people coming back to KL already. Jam building up.

This post has been edited by JohnL77: May 12 2018, 01:36 AM
JohnL77
post May 12 2018, 02:08 AM

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QUOTE(Christography @ May 12 2018, 01:47 AM)
Hahaha. This Friday everyone eat incentives till full. Typical Friday I can managed around RM2xx incentive with around RM2-3xx fares but today only RM1xx fares.
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Drive into Pavilion like a boss. No jam. Well, a bit la. Depends on which entrance. But very quickly can get out already. I'm hoping that Saturday and Sunday also syok like this, but it seems people coming back to KL already.
JohnL77
post May 12 2018, 02:48 AM

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QUOTE(Christography @ May 12 2018, 02:27 AM)
Realising ping so slow, I decided not to take any trips with fare above RM15. The highest fare I took today is one RM12 one RM11 and one RM10. Ignored a few RM18-25 jobs since I already earned that much with incentive. Stayed mostly between 15km radius maybe less from my house only.
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Why so hardcore incentives? U managed to maintain 80% AR? U wreck your CR again?
JohnL77
post May 12 2018, 03:38 PM

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QUOTE(ys2233 @ May 12 2018, 02:58 PM)
Yesterday evening first time took trip to klia for 122 with surcharge. I always ignore the 65 trips.

Have feeling that grab is misleading passengers with promo. Whole day don't have surcharge except for this trip where the promo is worth 20.

Same thing happened on election Day. Those using promo all end up paying 10 or more even for the shortest of trips.

Anyone else experience the same thing?
*
Yup. Noticed the same thing.
JohnL77
post May 12 2018, 10:56 PM

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QUOTE(ys2233 @ May 12 2018, 04:53 PM)
It was accepted in error cos my phone can't see the 2nd stop (klia) until pressed pickup. Anyway, the first stop was a short distance away to pickup the luggage. Always too eager to accept short trips during UP block lol.

Question is, why grab almost always impose a surcharge on those promo trips. Even as we benefit but it's rather unfair for the passengers.
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They don't want to subsidize rider's fare ma.
JohnL77
post May 12 2018, 11:08 PM

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Aiya.. Today not fun to drive liao. KL jam as usual, but outside of KL ping very slow.

Pavilion jam like shit as usual. And at KLCC, they decided to close the road to the Coach entrance so I had to ask my passenger to go to the LV entrance. And because that road was closed, the fare calculation also wrong. 2km+ trip become 4km+.

Looks like weekend surge is dead. Whether a lot of drivers out of town or not, the demand just doesn't seem to be there.

And I don't understand how Grab calculates surge. Area where ping is slow, map all white, got surge. But red area in the map no surge or barely any surge.

This post has been edited by JohnL77: May 12 2018, 11:13 PM
JohnL77
post May 13 2018, 10:53 PM

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QUOTE(tonychua628 @ May 13 2018, 08:27 PM)
Nabei incentive drop price
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Drop price?
JohnL77
post May 13 2018, 11:05 PM

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QUOTE(razorknight @ May 13 2018, 08:55 PM)
I been driving for grab for more than a year and lately i got a problem on the driver app.....

My grab driver app problem....

after i open the grab driver app.....

there is login and sign up button..... i press login....

the app takes me to a google page with a message which reads

"500. There is an error!
That all we know at the moment." Please try again later.

when i press done, there is there is "dismiss" or "help"....

i press help, it bring me the grab help page for trouble shooting login for driver page

i have try the following solution but still cannot work.....

1.on and off my phone....and restart the app.... cannot work and same result
2.refresh my app function by pressing the home button twice and clear previous cache....cannot work and same result
3.change my ios play store login email to be the same as my grab driver registered login....cannot work and same result
4.call grab help center.... which happens to be difference customer service officer each time.... and ask me to repeat the above....
5.write in to grab customer service about my problem and their reply was to repeat the above step 1 to 2 and 3....
6. following the above chain of email, i email them back saying i have try the above and as of time of this post.... grab have not reply me yet
7. I have visited them at HQ office at Jaya one aka The school - 2nd floor, their customer service give me a number to wait and when it was my turn, their response was that this is app problem and requested me to go to 5th floor but the 5th floor will be closed on weekends.....

As i cannot login and do have a full time job.... i have not manage to get to their Jaya one office at the 5th floor,,,,,

Anyone in the same situation as me on the above....

For record, my current grab driver status is 4.97 rating and there is money in my grab wallet and credit.... but as i cannot login to my grab driver i cannot do much as the moment....my car is 2017 car .... As far as i am concern there is nothing wrong on my account status for driver....

I suspect its a bug on the app which it will take some time before they manage to clear it...... mean time i did thought of re registering myself as a driver as i do need the income..... no point me waiting for them to fix the problem to gimme back my account

Any sifu here can help? or share and comment on the above.... as without login in i got no income at the moment....

Please help if u know the solution to the above.....
*
Never leave money in Cash Wallet.
JohnL77
post May 14 2018, 02:29 PM

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QUOTE(moosekaka @ May 14 2018, 10:13 AM)
STill kena on Friday.... pickup Fraser residence,.... actual location Face suites....cant go there without making huge U-turn.
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There's nothing that can be done if the rider's phone GPS receiver sucks.
JohnL77
post May 14 2018, 02:29 PM

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QUOTE(NeoXeroX @ May 14 2018, 02:01 PM)
Thank you sifu  notworthy.gif now i am clear
Thank you sifu  notworthy.gif no choice have to play hide and seek liao..
Thank you sifu  notworthy.gif like you said, really very bad luck if kena big fare @ 59th mins, 1 min away for next block then habis lahhhhhh
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If u scared, then don't need to online until 59 minutes la.. Do the math...
JohnL77
post May 14 2018, 11:58 PM

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QUOTE(mrbs84 @ May 14 2018, 11:43 PM)
Is the latest update (5.38) didn't effect our CR on passenger no show? Didn't try/have a chance to use it yet lol. Last time use on 5.37 still effecting my CR.
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I am using v5.39 on Android. When you click "I've Arrived," the system will automatically send message to rider that they have 5 minutes to show up to avoid cancellation. If you are far from the pick up point, the app will notify you.

JohnL77
post May 15 2018, 12:06 AM

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Credit where credit is due, v5.39 seems more stable and the UI feels smoother a bit. Not so lag or jam like that. New UI looks more like Uber (which I like lol). But the old bugs not completely wiped out yet. For example, credit balance not updated in the home screen. Sometimes I get a lot of B2B until I forget what's my credit balance. Then I'll be waiting around wondering why no ping? Then I refresh my wallet then only I know my balance is less than RM10. And the app.. Sometimes got notification that my balance is less than RM10, sometimes no.

Also, I find that Grab's My Destination works better than Uber's Set Destination actually. Even if the pick up distance is far, the pick up location is usually on the way to your destination. With Uber, sometimes you can pusing2 in KL until you finally get a trip that really gets you out of KL.

But on the day before polling day, Grab's My Destination sot sot a bit. I turned on MD in Nu Sentral area, I get a ping pick up near Dataran Merdeka, then go back to Nu Sentral area...

And still a lot of improvements to be done especially on admin side. I lost my Mesra card so I applied for a new one. I called up Grab support 1 month ago like that, the CS staff told me I need to opt-in again but I can't opt-in now because I'm not qualified for Gold. Then they changed the terms to include Silver, so I emailed them to change the card number. Then wait wait wait.. almost 1 week later.. ok la, it was public holiday for elections, so that's understandable, but then I email them for an update, and they tell me that they already in the process of removing my old Mesra card from the system, which will take 5-7 days, then... I need to opt-in again.

Walauweh.. Why can't they just change the card number on their side? Double work, triple work...

But can see that the merger with Uber has its benefits for drivers. Initially I thought Uber gonna cabut lari and take all their programming secrets with them. But now it looks like they are more willing to share than expected to improve Grab's platform.

This post has been edited by JohnL77: May 15 2018, 12:13 AM
JohnL77
post May 15 2018, 12:11 AM

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QUOTE(lznce2679 @ May 15 2018, 12:05 AM)
im currently on v5.37.. it does show notification to riders..system generated msg..
and on this app version also..it wont affect CR if rider no show.

btw how did u get v5.39? app store? cuurently v5.38.1 only..
*
Don't know weh.. App store says 5.39

Attached Image
JohnL77
post May 15 2018, 12:26 AM

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Sigh.. I'm looking at a drunk mapren pissing between two cars... He just came out of a restaurant, which is still open, which I'm sure has a toilet... And, the car he is pissing on is not even his car. I saw a Chinese couple park that car there. Kesian, later they wonder why their rim or their door rust pulak? And before him, his pren also peed on the side of the road.. Sigh.. niggers...
JohnL77
post May 15 2018, 01:05 PM

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QUOTE(coolstore @ May 15 2018, 12:57 PM)
can you now see the blue arrow indicating driver position in this app version?

btw, driver profile got show how many ppl rated like in 5.37?
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Blue arrow got.

I can't see how many people rated.
JohnL77
post May 15 2018, 04:49 PM

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QUOTE(skylinelover @ May 15 2018, 03:42 PM)
Sure bo pissing can cause car rust laugh.gif laugh.gif laugh.gif
Haha dang that stinks doh.gif doh.gif doh.gif
Haha dont update lo laugh.gif doh.gif
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U try and see la. laugh.gif

Why don't update? Overall it is working ok.

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