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> me vs cyra, agreed on refund but not covering postag

chastise
post Apr 27 2007, 12:22 AM

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the point is...the seller only wants you to return the item with your own postage cost. and that will only be <rm5.
clearly the seller is wrong here..but if you refuse to send it back..you will be at the losing side.
if you really think it's an unfair decision, get a lawyer and sue for misrepresentation. then you can recover your postage fee.
what do you think? ridiculous right?
so why dont u just return the item and get your refund or keep it?
cyra
post Apr 27 2007, 12:33 AM

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QUOTE(spayre @ Apr 26 2007, 09:09 PM)
i do believe that i wasnt rude to you at all... if u felt that i was rude, i upfront apologize as i never meant to be rude to you...

but if u could, would u mind pointing out that i was being rude to you?
*
Alrighty then, maybe I misinterpret your PMs, but yeah, I did sense sarcasm in the first few ones... but nevermind.. since you said you never meant it... i don't want to think much about it anymore.

Back to the topic... I really am busy with projects right now and decided this issue is not worth the time... so I'll think this through and will consider about covering the return shipping ... will let you know my decision this weekend.

In the meantime, any questions are welcome and I'll reply the earliest this weekend (saturday night).

Again, the thread is still there. Am not running and hiding or disappearing anywhere. I am just really busy with work demand that I don't have time to bump the topic or replying to any new posts, will do so this weekend.
SUSlauyah
post Apr 27 2007, 12:42 AM

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QUOTE(darkrider @ Apr 26 2007, 09:14 AM)
you are wrong. In shopping mall, you can touch, feel and see and even WEAR IT and try. For this, you can't.
*
Did you ever saw a policy in some shop that read, "please keep the receipt for refund purposes"? If you dont, get out more. I think IKEA had that policy too. So who will pay for the patrol? DUH!

Back to the issue, did the buyer stated clearly which color (s)he want?
spayre
post Apr 27 2007, 08:49 AM

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QUOTE(cyra @ Apr 27 2007, 12:33 AM)
Alrighty then, maybe I misinterpret your PMs, but yeah, I did sense sarcasm in the first few ones... but nevermind.. since you said you never meant it... i don't want to think much about it anymore.

Back to the topic... I really am busy with projects right now and decided this issue is not worth the time... so I'll think this through and will consider about covering the return shipping ... will let you know my decision this weekend.

In the meantime, any questions are welcome and I'll reply the earliest this weekend (saturday night).

Again, the thread is still there. Am not running and hiding or disappearing anywhere. I am just really busy with work demand that I don't have time to bump the topic or replying to any new posts, will do so this weekend.
*
kewl, i'll wait for your favorable reply then... the reason why i asked where your thread went as i thought that the mods (no offense, mods!) temporarily closed your thread due to this case cause i really dont want to disturb your sales thread.. notworthy.gif
abubin
post Apr 27 2007, 10:46 AM

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QUOTE(darkrider @ Apr 26 2007, 09:14 AM)
you are wrong. In shopping mall, you can touch, feel and see and even WEAR IT and try. For this, you can't.
*
and when you buy something online instead of shopping mall is because.....

Let's put it this way, what you pay is what you get.
id86
post Apr 28 2007, 09:05 AM

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QUOTE(spayre @ Apr 26 2007, 09:09 PM)
i do believe that i wasnt rude to you at all... if u felt that i was rude, i upfront apologize as i never meant to be rude to you...

but if u could, would u mind pointing out that i was being rude to you?
*
she a girl lor...girl is always sensitive.you have to accept it...even you think you didnt been rude to her, but on her side, it quiet hurting...

btw, i also think that you are rude base to your post...quiet kasar your bahasa...

just be patient and solve like a man...hehe...i think both of you still can discuss compare to other cases.so, discuss first and find best solution.no need to blame each order...

sorry if im wrong...
spayre
post Apr 30 2007, 12:30 PM

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id86..

thanks for your input but i still think that i wasnt rude at all .. tongue.gif
cyra
post Apr 30 2007, 04:45 PM

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After taking all feedbacks (in and out of forum) into account and much thoughts and consideration... I've decided to not cover the return shipping cost.

That been said, the final refund will still be RM55..

Also... I need the dress to be returned the latest by May 13th (a month period from the day I shipped out the dress), otherwise I could not give you a full refund.

Please note that you might want to use a Pos Laju to be able to track the package in case of lost/undelivered item, since no refund will be given if the item is lost during shipping.

Thanks. smile.gif
cyra
post Apr 30 2007, 04:46 PM

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QUOTE(lauyah @ Apr 27 2007, 12:42 AM)
Did you ever saw a policy in some shop that read, "please keep the receipt for refund purposes"? If you dont, get out more. I think IKEA had that policy too. So who will pay for the patrol? DUH!

Back to the issue, did the buyer stated clearly which color (s)he want?
*
nope, spayre only mentioned the item code: D002
cyra
post Apr 30 2007, 04:52 PM

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QUOTE(mindkiller6610 @ Apr 26 2007, 03:26 AM)

@cyra,
did you state in your thread that this product(the skirt) is black ? and only black?
nope, but I did mention that the color is as in the picture.. I should have thought to add that there might be a slight color differences due to lighting.. but I thought that is somewhat understood for online shopping... my bad...

chastise
post Apr 30 2007, 06:03 PM

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TS : u can use pos daftar if you think poslaju is too expensive...
and yes....pos daftar can be tracked too...


 

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