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> Sharing Bad Experience, Item received not as described

vodafone0o0
post Oct 16 2017, 06:37 AM, updated 7y ago

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Forumer you are complaining against: Yeapy https://forum.lowyat.net/user/Yeapy

Yeap Poh Hon
Maybank 107059749593

Item being bought: Asus R9 390X

Original thread link: https://forum.lowyat.net/index.php?showtopic=4424702&hl=

Date of transaction: 10/10/2017

Details of the complaint :

At the first, i requested some actual picture from the seller and he had sent me through whatsapp, base on the photo (attached below) it looks new and is a RMA unit. Then, i just asked the seller ''If cod at KL area, is that ok for u?'' (attached below) and he replied ''U pay for my transport RM200?'' that time i was thinking this kind of attitude really Sh..t.... but is ok, ''Good luck on your future business'' and i asked for the seller's bank detail for postage.

After few days, the R9 390X arrived, i unwrapped it and it just wrapped by a brown recycle paper. I tried to check the condition. Suddenly i found that, the backplate corner of the card is bended or melted as you can see on picture attached. During that time, i immediately contact the seller and ask why. He said "looks like melted? i dont know''. I'm not satisfy the product that i received and i asked for return and seller said ''The unit i sent is fine, anything u deal with asus or swisspac'' (Swisspac is the shop that he bought the card).

At the end, i just tell the seller i can't do anything, i only open a dispute thread and let other buyer know and he said ''i will let other seller know too'', i was like ''GOD REPLYING''..... i dint reply anymore.

Few days later, i went through mudah.my, i accidentally saw the seller post at mudah before(But now has been deleted). The pictures are exactly same with the picture i received from the seller. It stated ''used for 2 months plus'' can cod at penang/KL but the lowyat thread was stated RMA unit, i thought this is a RMA unit??? It means RMA unit can be used for 2 months or 2 years, i dont know.....

Based on my few days analysis, this might be the either poslaju or seller problem.

Attached Image Attached Image Attached Image Attached Image Attached Image Attached Image Attached Image

This post has been edited by vodafone0o0: Oct 16 2017, 06:41 AM
sharpman
post Oct 20 2017, 06:00 AM

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Have you tried to power on the card?

Is it working fine while gaming?
vodafone0o0
post Oct 20 2017, 08:27 AM

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QUOTE(sharpman @ Oct 20 2017, 06:00 AM)
Have you tried to power on the card?

Is it working fine while gaming?
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Yea, tested, working fine but only defected. Sad
779364
post Nov 4 2017, 06:32 PM

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The way the seller responded to your question should serve as a warning flag. There is nothing you can do except taking it as a painful lesson and be more vigilante next time. Consider yourself lucky the unit is working fine except for the cosmetic defect

It looks like the card was damaged due to improper packing during transit with poslaju

This post has been edited by 779364: Nov 4 2017, 06:32 PM
Yeapy
post Mar 21 2021, 02:35 AM

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I challenge the buyer to reveal the serial number here new vs old, and check with Asus Malaysia to let everyone know if that's old or RMA unit, and also the date of RMA. Of course it's RMA unit since the serial number is different, and Asus should have kept record of RMA.

The unit I got was RMA never use again when I sold to the buyer, wrapped and kept with proper graphic card box. The back plate is very hard , it would require great force to bend it like that. It doesn't make sense for me to purposely go bend it for fun after claiming a new unit from Asus and go sell it to tarnish my reputation.

Based on my analysis it's the buyer trying to put the blame on seller after damaging the back plate or posmen take it out and damaged it during delivery.
zinniur
post Mar 28 2021, 06:39 PM

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QUOTE(Yeapy @ Mar 21 2021, 02:35 AM)
I challenge the buyer to reveal the serial number here new vs old, and check with Asus Malaysia to let everyone know if that's old or RMA unit, and also the date of RMA. Of course it's RMA unit since the serial number is different, and Asus should have kept record of RMA.

The unit I got was RMA never use again when I sold to the buyer, wrapped and kept with proper graphic card box. The back plate is very hard , it would require great force to bend it like that. It doesn't make sense for me to purposely go bend it for fun after claiming a new unit from Asus and go sell it to tarnish my reputation.

Based on my analysis it's the buyer trying to put the blame on seller after damaging the back plate or posmen take it out and damaged it during delivery.
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did u just replied on 4 years old thread? rclxub.gif

 

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