Just got the update from my friends working at telco industries, Maxis, Digi and Celcom...
As per latest SKMM rules and instruction
1) Expired prepaid number reactivation no longer can be done via walk in to respective center or online/call. No more exceptional can be done regardless you are located at overseas or etc. Customer is required to purchase a new sim pack with new number. However, in case if the number is extremly important for you, you may still walk in and check the availability to register it as postpaid line if available.
2) SIM replacement request can only be proceed by the registered account owner with IC thumbprint verification. No more 3rd party request with athourization letter or etc will be allow
3) IC/Passport verification will be needed for prepaid sim pack purchase and even for top up ticket purchase... (no info update for the verification process for top up purchase via online yet at this moment)
For those who based at overseas, make sure you top up regulary to keep your number active and keep the sim with you to avoid any inconvenience in the future....
This post has been edited by ckyow1: Oct 14 2017, 01:16 PM
New SKMM Rules for prepaid and postpaid service, susah wei :(
Oct 13 2017, 08:11 PM, updated 9y ago
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