Hi everyone,

This is Acer Malaysia’s official thread and first appearance in this forum. We are here to share with you guys all the exciting news, product announcements and upcoming promotions that we will be having, so you can always check this space for the latest updates. Our goal is also to support and answer any of your queries so feel free to reach out to us anytime.

Looking forward to chatting with you guys!

You can also check us out on:
Official Acer Malaysia Website
Official Acer Malaysia Facebook
Official Acer Malaysia Instagram
Official Acer Malaysia Twitter

This post has been edited by AcerMalaysia: Oct 9 2017, 10:13 AM

Welcome aboard acer!
I'm interested in knowing more on your latest in the gaming side.
Cheers

Hello hafizzachary, thank you for the warm welcome! We'll be more than glad to share news and updates with everyone! Stay tuned!

Hey admin, just wanted to say im loving the Acer supercare warranty plan. My mom spilled coffee on her Aspire and the keyboard was ruined. We brought it in to your care center in Subang and they took it in and fixed it in 2 days!

Now, my question is, how many times can my mom spill her coffee?

This post has been edited by dryll: Oct 11 2017, 11:31 PM

Hey dryll, glad to know you're enjoying our SuperCare warranty plan! Perhaps you could let us know which warranty package are you attached to right now?

Not too sure, but i know its the lowest priced one since her laptop was below a certain pricing (Acer Aspire 3 bought 5 months ago)

Hi dryll, you're covered by the Acer SuperCare warranty plan for up to 3 years! So, your mom can spill coffee as much as she wants till then But of course, we would strongly suggest that you consult with our service provider for full details. You can call them through our toll-free-number at 1800-88-1918.

Cheers

Acer MY got bring in tab3 p8 (TB-8703F)?

https://www.gsmarena.com/lenovo_tab3_8_plus-8559.php

Hi Acer, any updates on your Switch 7 launch?

I just called the Acer Highpoint guys. She cant spill all she wants haha. The free servicing is limited to the price of the laptop. Meaning, if the laptop costs 2k, i can have up to RM2k's worth of servicing. Still fair tho

Hi chiafoo. We believe that you might have mistaken us for Lenovo. We're Acer and we also carry various products that might interest you. How about the Iconia Tab 10 tablet? It is a 10-inch tablet that is portable and comfortable to view with the integrated IPS technology. The four front-facing speakers provide immersive audio too! You should check it out here!

Cheers!

Hi gumanji, please stay tuned to our thread and Facebook page for updates on the Switch 7!

Cheers!

Yes, that is correct. Did you know that the SuperCare package also has nationwide coverage throughout Malaysia?

Hi guys,
Wishing a happy and blessed Deepavali to everyone! We hope you’re having a good break and lots of yummy food!

Can i get rough estimate? Need a laptop and thinking whether to wait or not

Hey gumanji, good things are worth the wait! Please stay tuned to our Facebook page and the forum for updates

Cheers!

One of our products is getting an upgrade! Think you know which one it is?



This post has been edited by AcerMalaysia: Oct 20 2017, 09:08 PM

An upgraded product is coming your way soon. Stay tuned to find out more!

Hi Acer Malaysia,

I'm interested in buying your Acer ET430K monitor. Ive read quite some review regarding image retention in this panel. May I know how true it is ?


Thanks

Hey zzzhhhzzz, thank you for expressing your interest! Unfortunately, image retention happens on most IPS panels. This is also known as screen bleeding. Though it is unavoidable at the moment, Acer ensures less or minimal image retention on our IPS panel products, including the Acer ET430K. Hope this clarifies, cheers

Hi Acer Malaysia,

Same interest in your Acer ET430K.
I want to check if there is permanent image retention, would that count under product defect and you will fix/replace the monitor?

I really like the product but the reviews so far are pretty discouraging. I can bear with temporary image retention but if it would be permanent then I definitely won't consider buying if it is not covered under warranty.

Do let me know.

Thanks.

AcerMalaysia Is the VG0 monitor (144hz) launched in Malaysia? I think they other day I saw it at the Acer Day event at Mid Valley, but forgot to ask about it.

Hi,
Can I get confirmation that Acer Switch 5 USB 3.1 port supports video outputs like HDMI, VGA, DisplayPort?
I'm looking for an adaptor to connect to projector, etc.

Hi HMMaster, thank you for your interest! Do stay tuned on our Facebook page for upcoming updates! 🙂

i just bought a new laptop Aspire E14 e5-476-31EI but it's very laggy and slow. When I open two tabs, and then i want to go from one to another, sometimes page is not responding, or it freezes. Even when I type, the words appear very slow

Is it due to low ram 4GB? Should I increase the ram?

Previously i used dell inspiron and the it was fast.

Not sure if Acer VG270UP (27 inch,1440p, IPS, 8-bit color and 144hz) is going to be available here though.

https://www.lowyat.net/2019/181257/acer-pre...s-from-rm-6799/

Looks like a good price with the specs. RTX on a laptop

is the XZ321QU available in Malaysia?

Do you have a solution? I have the same proble with Acer Aspire E11 with 2 GB RAM. What happens if the RAM is changed to 8 GB?

I have a problem with Acer Aspire 5 A514-52G. The Intel Wireless Wi-Fi 6 AX201 is unstable when connected on 5GHz (Channel Width Auto). It's working fine on "Channel Width for 5GHz 20MHz only". Done the Acer Factory restore still the same problem.

Intel® Wireless Wi-Fi 6 AX201 Drivers:
Original Acer 21.30.3.2
Intel 21.50.1

Tested on wireless router:
Xiaomi R3P Pro
TP-Link Deco M5

Driver or hardware issues ??

Purchase date: 29th Oct 2019
Send in warranty : 4th Nov 2019
Collect: 5th Nov 2019 (unable to test because service center do not have Wireless AC access point)

Wireless issue remain
Send in warranty : 6th Nov 2019
Collect: 19th Nov 2019
Wireless problem resolved.

Send in warranty: 19th Nov 2019 / ongoing
Found out that the Acer service replaced the original Intel AX201 with Intel AC 9560.
Report a complain that the wifi card has been replaced with a older model.

It is a hassle since day 1 owning an Acer Laptop. The after sales & service is incompetent in solving a simple issue.
AcerMalaysia

This post has been edited by ldragon: Nov 20 2019, 01:53 PM