Guys,

VW is doing promo as followed



am looking for a family car/suv in the range of 120k, would any current jetta owners share their experience so far?
my priority is on car safety and realiablity; next is nvh.

Not sure about reliability especially with the dry clutch gearbox.

But safety and nvh is definitely best in class. Power too.

Hmm...VW is being notorious of the poor reliability of the cars previously. I can't comment much as i do not own any VW before, just wait some VW owners to give u their opinions.

VW cars from 2015 onwards are quite reliable. Most of the notorious DSG gearbox issues have been solved.

you should know their reliability through their FB comments.

if you think otherwise, own one..

VW outside of Malaysia is a hell of a tough car and heavy duty too. sadly...

the new one is ok, i guess

Since reliability is high on your list, I'd say go for something else.

resolved through change using from synthetic oil to mineral oil for transmission oil?

VW.. only can buy when u live in Europe

how much to change those called mechatronic and clutch?
found many user have to change this by own as it wear and tear parts

Dont think so. A friend of mine b8 dry clutch with issues. Very new car

dont wait...
buy...

you can only buy a VW if it comes with 6 speed DSG wet clutch. Tiguan is comes with 6 speed

reliability is your main concern... can go for something else... no point u drive happily and spiritedly but worry when its gonna breakdown one day...

Initially it was rm3930.00. Then in 2014 onwards VW give promo rm1888.00 only

That is a shame. Almost bought one few months ago too. Now, I'm willing to wait till next year to buy a new car since I restored the current car I'm using.

I think current vw car already use wet clutch no more bad issue

Think that u have mistaken about dry vs wet clutch. All high end vw using wet clutch especially 2.0 passat, gti and few.

Rest base vw model using 7 gear dry clutch, as passat 1.8, jetta, polo etc.

Doesn’t matter, both have to change mechatronic, clutch after certain time/ mileage due to wear and tear. Sometimes it happen before certain mileage due to driving patterns.

Sir,

can you give some advice on which car do not have breakdown issue one day[U]?

i really want to know, and i believe all the people here also want to know.

thank you sir.

oh sorry... maybe i should mentioned... car that would not breakdown consistently or masuk kilang in very short period interval because of issues other than dead battery, tyre puncture, overheating or other small issues ... so far japanese cars majority proven to be reliable in such a way....

how about Cerato? not bad IMO

i see...
i thought you know got car that will not breakdown one..
haizz...
potong stim la.

tak ada la... where gt so perfect car.... misinterpreted statement nia...

VW Jetta, looks good, here comes with free service, get it fast.

As many of them mentioned above, if reliability is the worry, why not get Japanese car such as Toyota or Honda? At least breakdown frequency is lower.

Let me guess, you want the Jetta power and the German look?

hmm... not really about look. more on safety.
I am aware on the bad perception on the VW serive and reliability, but wonder whether are they overblown or just a bad image carry from old model with gearbox problem.

Its just like my last ride, KIA. Before I bought, everyone warned about the realiability and low quality etc. But my KIA served me fine and reliably for 6y, maybe I am lucky.

i tot they are using aissin 6 speed automatic transmission now?

Toyota is the only reliable option these days. U join Civic FC group in FB so many people posting engine fault/check engine light coming from their multi function display

Already mentioned "looking for a family /suv range". Why still look for VW? You should consider other brand for suv/mpv instead of sedan type.

If just me driving, I would have taken Subaru Forester already. But this car will be my wife daily commute car. We went test drove Forester, she found it a bit big for her taste, maybe just need to get use to it. But no harm exploring other alternatives.

Obviously if money isnt an issues, and have rich donor willing to donar, will get both. But there are only 1 or 2 ppl in this country (or this world) to be that luck to have rich donor.

This post has been edited by lkoky: Oct 3 2017, 06:27 PM

Civic? Altis? Cerato 2.0L?

All the above mentioned cars have 6/7 airbags as standard and it's within your budget.

They all performed similarly in terms of safety as the Jetta if not better.

The only thing you may convince me on the jetta is you're after the power and German brand. Other than that it doesn't make sense when you say safety. They are all safe.

In terms of nvh the civic and Altis has comparable nvh as jetta. Cerato not so sure.

Best to testdrive all to see which is better.

Reliability definitely not Jetta forte. Stick to sushi and Kimchi if that's your concern.







This post has been edited by jacobngen87: Oct 3 2017, 06:43 PM

Get civic 2016. Peace of mind.

thanks for the suggestions. will check up.
I suppose thats y i open this thread, apart from being just saw the promo from VW also to see what other alternative i may have overlook.

Focus 1.5 turbo. Now with huge discounts last I checked.

Ford passenger cars comes with 3 yrs free maintenance, that includes some wear and tear parts including but not limited brake pads, rotors, wipers, batteries etc. etc.

yes, only in USA.

Safety and reliability. VW doesn't seem to be reliable based on current record, proven by their poor resale value.

Mazda 3 or Toyota altis have both safety and reliability.

Im owner of 2014 jetta.. twincharge engine.. dq200 dry clutch gearbox.. current mileage 93k.. so far claim warranty for change clutch once, mecha once, coil once..

I can say its pretty reliable.. current my car been use by my wife to travel outstation (Bangi-Jb). I can say 2 weeks once she travel.. she have Alza, but duwan to use. She prefer to drive my Jetta if going oustation.

If u talk about new jetta, with single charge engine, actually the maintenance cost is higher than the twincharge engine. Its using timing belt and need to change every 115k(according to book). The cost of changing the timing belt in SC is RM37++..

The highest cost for maintaining twincharge engine in SC is rm1700. (60k service).

After using my jetta for almost 4 years, i would like to say, i never regret buying this car..

Actually, if you don't mind the uncle car perception, you can also check out Renault Fluence. The engine & gearbox is taken from the previous Nissan Sylphy. So, no reliability issues.

You can check out their owners' forum. Almost no problem at all.

It has the safety, decent driving dynamics & space.

Also price is cheap due to discount.

Ford's reliability is as bad as VW. Try to stay away as far as possible. Add Peugeot & Chevrolet into the list, too

Nope. Ford may not be as reliable as the japs, but it nowhere near as problematic as VW.

Focus 1.5T is using conventional AT now, no more DCT.

This post has been edited by dares: Oct 3 2017, 10:46 PM

Cool, definitely will check this out. This brand totally out of radar previously, cause so low present here.

This statement alone is enough reason to look for other models.. unless of course, u have no issue to spend that much just for maintenance.

It's reasonable when major 60k service only cost RM 1700 in SC. German cars cost more than 1k each service, even outside of SC.

Honda & toyota maintenance cost for major service is also similar. So, what's the fuss?

The fuss is that a car's maintenance is not the regular servicing alone. There are also other costs like breakdown repairs, wear and tear parts, spare parts cost and the cost of time and frustration. Let me give you a hint. Most cars don't require replacing the clutch, mechatronic and coil pack within the first 3 years of ownership. Mechatronic failure comes without warning and will leave you stranded.

I'm not saying Japanese cars don't suffer breakdowns but they have a lower probability. If your new Jap car requires a major repair in 3 years you are the exception. If your new Jetta DOESN'T require a major repair in 3 years you are the exception.

new one should be ok, volkswagen is a big company, they will do something about the previous gearbox incident

https://www.ft.com/content/5ad4eb66-990b-11...52-cde3f882dd7b

Volkswagen recently recalled over 5 million cars in China.

Not sure if the Volkswagen sold here is made in China

U check vw malaysia website for 120k major service price. Most model charging starting around 3k above for that mileage services.

That if following booklet requirements not include any other wear and tear parts should require during that 120k km.

Then there’s mechatronic, clutch that is under wear and tear

Almost 4k at 120k km


Attached thumbnail(s)

Geez.... that's costly especially the Labour cost

I also undecided to buy jetta or not. (Currently driving polo sedan)
Those belt or bearing i opt out during service for my polo, i only change when it got some scratches line on it....

For dsg issue, i found this video anyway https://www.youtube.com/watch?v=vOEIptAJpyo

I asked a fren work in SC about the new mecha failing rate, he said still got a few come in for mecha replacement once in a while, but definitely much more better compare to last time.

To be safe get tiguan better as it is 6 speeder (wet clutch)

got a polo, the tire blew out under 1 year, 15k km. inspected the tire, inside out kaboom, suspected friction & heat because was driving on highway hotday @ 120 kph, ask for warrenty denied

the wet one should be lesser issue than the dry one. that's why the current promo for passat is like below:

passat 1.8 (dry) - rm15k rebate
passat 2.0 (wet) - rm0 rebate

they want to clear all the dry one asap. i know ts title is jetta, i juat want to highlight the comparison between wet & dry. whatever u do, dont buy any dry one. hehe

how bout KIa cerato...1.6 & 2.0 also nice..and reliable for maintenance..
but interior quite out date ...

That is standard lor.. most of the 2.0 / 2.4 car maintenance fees is almost like that..

By the way the service interval is 15k

15k - rm5++
30k - rm7++
45k - rm5++
60k - rm1500-1700


Actually there are some item u can buy outside.

Pollen filter in SC sell at rm130.. while u can get outside rm50 for the same item.

My 90k service cost only rm5++..

Good family car. Interior very nice and comfy. Exterior also nice.

I've never seen a VW owner (I mean personal friends whom I really know) who don't curse VW.

In the end of the day, it will be about how much you love driving.

That's something you can't really put a dollar sign on it.

And it is rumoured that, once conti, you never go back.

We wait you at the dark side

Unfortunately I have to agree on this one. 8 out of 10 owners you'll meet in Malaysia will kinda have bitter remarks about VW cars

This post has been edited by amscouzach57: Oct 5 2017, 06:05 AM

Depends on which model they own, for dry clutch VW, I can't agree more.

For wet clutch VW, 8 out of 10 owners love their cars more than their wife.

No fuss.. read my post or not?

"unless of course, u have no issue to spend that much just for maintenance"

want to buy dry clutch vw jetta ? yes you can. but make sure you have prepared for these three
1. extra money for early clutch replacement, and other nonsense suddenly kaput equipment that u never expect
2. pricey maintenance
3. a lot of annual leave to visit worksHop

if you can accept those three, jetta is your car. its powerful, easy to mod, fun to drive, but very delicate . u are expectedly use it for 5 years , after that u better sell it.

since you are family man, better stick to japan, korea and even proton is better .

This post has been edited by sp3d2: Oct 5 2017, 08:18 AM

Yes. If you want to own a conti car, you need to be prepared to afford the ownership (maintenance & running cost). They are fun to drive.

Yeah, i did read your previous post. Japanese cars with engine displacement of 2000 cc & larger, the ownership cost is indeed quite high.

It would not be a fuss if you can afford it. With affordability, you can own a car that you want, not a car that you have to compromise based on your budget

About RM2000 - RM3000 a year to maintain an Accord, Camry or Teena excluding tyres. If you consider this high don't touch a luxury Conti car or you will be shocked. Multiply the cost by 4x -5x and you will get the idea.

This post has been edited by Ginny88: Oct 5 2017, 09:40 AM

For japanese 2.4 engine most service if follow book, most around 500-700. never exceed 1k so far (1000km service till 80k km now)

For typical maintainence and service, this is the high side of the figure.

For mine, typical service only cost around 5xx using one of the top grade fs oil mobil 1 gold 0w-40. Twice a year however mine is 3.5L so 6.5L engine oil is required for a single OCI. Typical 2.0L - 2.5L na engine only require 4-5L eo so that alone will cost u lesser on typical service. Everything else is subjective to the condition of the car. Typical maintenance on tear and wear item will cost quite a bit i.e. brake pads, tires and etc however those are once every 3-5 years kind of replacement for typical driver out there.

So i'll say 1-2k budget yearly for service on typical 2.0-2.5L na japanese car is a more realistic figure.

This post has been edited by kirakun: Oct 5 2017, 10:37 AM

I concur. For premium cars, it is recommended to allocate about rm15k a year for maintenance

15k a year?

WTF

15k a year can get a Civic already.

This post has been edited by jacobngen87: Oct 5 2017, 10:52 AM

Just got back from jetta test drive. Now got 5 years free service. Very tempting. But ride is very stiff. Plus cushion is hard. Not comfy for me

I have Elantra Sport, it is stiff too. I've been in Focus, Fiesta, A250, 525, C200, E300, Mazda3, all of them tuned to have firmer ride at various extend.

Depends on your travel type. You will enjoy and apprciate the extra stability on highway. It go through the big bump without the extra swing like in Vios or Altis. But on small bum, or rattle road you get very obvious small vibration. Eg: highway northbound at Ipoh downhill, those red bumps.

This post has been edited by constant_weight: Oct 8 2017, 08:29 PM

Yesterday just test drove an elantra. And it is not as stiff. Maybe the cusion seat is not as hard as the jetta. But i have to say both have good torque

This year my maintenance cost for the Proton is even higher than the VW and Peugeot combined

This post has been edited by Boy96: Oct 8 2017, 09:19 PM

how much did you paid for your proton?

TS, I drive a 2012 Jetta, twincharged. Done 125k km so far, as a daily driver, family car. Done traffic jams, high speed runs, cross border to Singapore, Thailand etc.
Consider myself lucky that I have never had to call for a tow truck.
Major issues so far changed under warranty:
1. 2x clutch change. After having it changed to the latest revision, so far so good. This would cost about RM18xx outside.
2. Water pump change recently. This would cost RM19xx at SC, RM1200 outside, RM600 for OEM waterpump (non-VW branded).
3. Radiator. This would cost about RM550 outside, OEM part.

Spare parts are generally higher than Honda/Toyota, cheaper than premium German makes.
Servicing, like for all other brands, are cheaper outside if you go to the many VW specialist workshops. The 5 years free servicing would be very much helpful to your wallet.

Personally, if you ask me, the biggest issue would be having ready-stock of *affordable* body parts in case you get into an accident and you don't want to claim insurance (if it's your fault). This is where Japanese/Korean/Malaysian brands tend to be better.

Yes, the suspension isn't too comfy, and the seats are firm. But I love driving it, my family and in-laws don't complain. We travel safely where we want to go, it's stable. NVH is quite good, with Michelin PS4 on the original 205/55 R16 size.

The boot is huge, the seats fold down (Civic doesn't fold down). I also have a spare car when I need to go in for warranty replacements, or I use Grab/Uber then. Considering the VW SC is walking distance to my office, it's ok la.

I guess the Malay peribahasa is suitable here, ukur baju di badan sendiri. Everyone has different usage/lifestyle, see if it works best for you compared to all other choices available.

Btw, my understanding is that the new 1.4+DSG is much more reliable, smoother and fuel efficient. My personal opinion on the current available choices in the market:

1. Civic turbo - top choice, but apparently not 100% bulletproof in terms of reliability. The variable engine oil change thingy makes me think twice.
2. Altis - very smooth, very comfy. Only if that is your cup of tea.
3. Jetta - if you don't mind the potential poor RV and everything else I mentioned above, worth considering.
4. Elantra - never test drove it, just checked it out in showroom. doesn't really interest me.
5. Cerato - as per Elantra, but affordable though
6. Peugeot 408 - personally not keen
7. Renault Fluence - also not too keen, but heard some good things about it

do your homework well and hope you make the best decision for yourself

This post has been edited by ADJ: Oct 8 2017, 10:24 PM

OMG, what did u do to your proton?

Many thanks for your detailed first hand experience. Much appreciated.

For me, wear and tear is ok, as long as I dont get stranded middle in the night or in the nowhere without any warning; or forced to take EL to go SC fix car.

Well, with the newer Jetta, again my understanding is that the potential risk is lower but not zero.

For my twincharged unit, a component in the water pump failed. This was connected to the supercharger, so my supercharger also refused to work (supercharger itself was fine, just that it would not engage). So it drove like a very underpowered 1.4 NA. After that the turbocharger would not kick in either. Car could still drive though.

I had just left my office, so went straight to VW SC, had it diagnosed and left it there for 4 working days, claimed the water pump under warranty, changed a belt and coolant. Now this was unscheduled. I was due to go for a long distance drive the weekend after and if this happened then, I would be in deep trouble. Thing is, there was no prior warning for this, no tell tale signs, no symptoms. It just failed.

Remember I mentioned my radiator was changed? That was about in year 2 or 3 of ownership. I’ve never experienced a radiator leak during this kind of ownership period with other cars and there are others who had the same thing too.

Tbh I did test drive the Civic turbo and even the new CX-5 diesel, both felt it lacked certain “something”, especially after I went back to my car - that solid German feel.

Some people cannot tahan and just get rid of their ride. Initially, I wanted to the same, but due to the RV, I’m still driving it. I’ve spent quite abit at this 5th year to fix up some wear and tear parts, it still drives magnificently. I love my ride, and I’m willing to take the risks that come together as part of the ownership experience. Now it’s for you to decide whether it applies to you too.

Someone said, to have a VW you need at least enough cash to buy BMW 3 series..
As for family car, better takes honda or Toyota as more reliable and the maintenance is a lot cheaper too (VW also very particular about service timing iinm)..

Yeah i know the feeling.. if its drive so good that u even dont care how much it cost on how to take care of it.. hehe

Some people do love that kind of car.. me too, but i kinda regret after sell the car just to get good RV, good FC and cheap price for maintenance.. well we just need to know when we need to step back a little bit to jump to even higher goal..

What year are those cars?

So if I buy vento 70-80k I will need 170k cash ?

2011 peugeot
2012 VW
2013 Proton
2014 made (bought 2015) ford

This post has been edited by Boy96: Oct 9 2017, 12:29 PM

TS have you test drive the jetta?

As i mentioned earlier, the figure i gave excluded the wear and tear replacement parts. If u want to include all of those detail parts in, might as well include the tires, road tax, insurance, timing belt if any, fan motor, wiper blade, AC fan belt, alternator and etc and etc too lol.

FYI, most will not follow owner's manual after warranty period. And last but not the least who the hell knows what will break down in the coming years lol. Just get a car you are happy with and comfortable with the yearly expenses. The rest will follow naturally.

Is Jetta problems solved?

In your dream
Only higher end model like golf gti cc is using wet clutch
Others still using dry clutch

U buy and let us know

It's too complicated to answer yes or no. The best I can say is that it is improved over older Jettas but still nowhere near as reliable as Jap cars.

I take it as you are not sure and want me to try. In fact I am looking for a used Jetta that is still under warranty in good condition and priced fair.

VW is higher class than Jap cars?

It is time to stop the nonsense about dry clutch urban myth.
Understand the issue, be sensible and stop spreading dry clutch is less reliable that wet clutch - again myth.

There issues were 2 issues really. I broken down for you. Read carefully and judge yourself, hope you learn something to day and stop the false myth moving forward.

1) mechatronics failure. This is really small robotic arms to engage/disengage a gear. It is not related to the clutches. Just like when you drive manual car, you disengage your clutch to disconnect engine output to gear box, the shift the gear. Only that in DCT/SMG/DSG, the shifting is done by computer via the mechatronic. Now that the mechatronics problem is resolved, but when it happens it affect both dry and wet clutch.

2) Excessive clutch wear. This is where the urban myth stated by confusing this problem with problem one together as single problem. This is simply due to software logic to handle low speed traffic. The logic doesn't properly handle the stop go traffic and in the half engaged stage for excessive time. Again just like when you drive manual car, try hold your car by engine power (without brake of course) on a hill. Mild throttle, and half release the clutch. Hang on there for 5 min, you will smell your clutch burning. Lastly, this is a matter of software fix by improving the logic.

Additional knowledge - Then why do we have dry and wet clutch? Each gear box is designed to handle a maximum torque, no matter manual/conventional auto/dual clutch. If engine torque exceed the gearbox rating, the clutch(s) slip. Wet clutch can handle higher torque by dissipating heat via the fluid that covering the clutches, generally wet clutch dual clutch designed for torque over 400nm. So it doesn't make sense to put wet clutch in every car, and further more dry clutch have less resistance and provide better fuel economy.

This post has been edited by constant_weight: Jan 7 2018, 03:01 PM

It doesn't matter that dry clutches have improved. The widespread dry clutch DSG failure a few years ago have forever emblazoned in the public's mind that dry clutches are unreliable.

which came to conclusion that, STAY AWAY from VW cars.

Not last time, not now and definitely not later.

am i right?