Their fb seen like nobody reply .
Lol.

I had very bad experience with Freshtel. (WORSE THAN TM NET) The network is consistently not stable sometimes even dropped to 1mbps when my scubscription was 30mbps.

This lady named Cavy from customer service hang up my phone when i was complaining about their poor network and after sales service. Seriously? And telling me that complain to sales person is no use and they have no any record of my feedback in the past. Wow, very good taichi skill.

I wouldn't recommend Freshtel to be your internet provider because if you sign up today, next month they will have better promotion and says that you're not entitled because you're tied to previous contract. Their package is inconsistent which depends on areas and competitive levels, different price every month (normally they'll lower the price down after few months when sales is bad and the early subscribers will not enjoy this benefit, very unprofessional.

I'm terminating Freshtel end of this month, ending my nightmare which lasts for months. Deposit was RM500 and you have to return the modem and router to them before they refund, cheapskate company.





This post has been edited by pregnantboy: Jan 23 2019, 01:26 PM

Hi not true, RMN Lumut internet service provider is YES4G.

This post has been edited by wongmw88: Jan 25 2019, 05:40 AM

I'm already not working with Freshtel anymore so I can't confirm if they are still providing for RMN Lumut, but I know that most of them are ex-Yes4G people

was told by my friend,

YES4G with another bumi company got the project.

PNT Systems build the fibre, wifi network and hotspot system. freshtel is the direct internet access provider.
~200 long range wifi AP, 20+ buildings with fibre connection completed within 3 months.

there were 2 times major internet outage over 3 years contract around 1 week each time due to YES4G didn't pay the bills

Ive bumped this topic back , for anyone has used it , pls give some comments, since my residential doesnt have other home internet other than this one at the moment.

staying in exsim's developed property??

they are actually subsidiary of exim group. Most likely if you buy exim project, they will be there

so far ok, may be not many users and less congestion

they offering internet service at sierra 16 and encountered a few service interruption early last year due to MRT project fibre cut. they able to recover and resume the service within 24 hours.

my place got no unifi service, according to the TM Point there are no more PORT at my area and have to wait 3 to 6 months. Apparently this company come to our building and offering slightly lower price compare to TM/Time and able to provide internet service to my unit at legend height.

so far no issue and speedtest is ok.

How is Freshtel in apartment now (2021)? What's their backbone? Riding on Time or TM?

I heard they ride on TIME backbone. Anyone can confirm?

Their service is getting bad. Cust service is slow responding and fluctuate speedtest

Time have service for landed units?

Don't think so

Hi how's frestel in 2023 ? Wanna decide between no contract and contract

any update in 2024? plan to get it since it cheaper compare to time