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Credit Cards Maybankard 2 Gold & Platinum Cards V19, 5% with M2 Amex on ALL WEEKEND spend

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Jeff-Yong
post Dec 23 2017, 12:25 PM

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May i know M2U AMEX can't paid the SYABAS?
Previously i always use M2U AMEX paid the SYABAS
cybpsych
post Dec 23 2017, 01:16 PM

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QUOTE(Jeff-Yong @ Dec 23 2017, 12:25 PM)
May i know M2U AMEX can't paid the SYABAS?
Previously i always use M2U AMEX paid the SYABAS
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Dear Valued Customers,

Please be informed that effective 22 December 2017, all online payments to SYABAS can only be made via JomPAY. Due to this change, the following features will no longer be made available in Maybank2u:

SYABAS as a favourite for bill payment
SYABAS as a payee for future dated bill payment
SYABAS for recurring payment

We apologise for any inconvenience caused.

Thank you
Kings7
post Dec 24 2017, 11:50 AM

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Just noticed that celcom in M2U does not accept amex payment. Anyone knows other online channel to pay celcom with amex?
donhue
post Dec 24 2017, 04:42 PM

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QUOTE(Kings7 @ Dec 24 2017, 11:50 AM)
Just noticed that celcom in M2U does not accept amex payment. Anyone knows other online channel to pay celcom with amex?
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Are you trying to pay using AmEx to get 5% CB?

For Celcom postpaid, you can sign up for auto debit, which will give you immediate 5% discount. Use a general purpose credit card like Maybank FCB or SC Gold/JustOne to get additional cash back.
Kings7
post Dec 24 2017, 08:04 PM

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QUOTE(donhue @ Dec 24 2017, 04:42 PM)
Are you trying to pay using AmEx to get 5% CB?

For Celcom postpaid, you can sign up for auto debit, which will give you immediate 5% discount. Use a general purpose credit card like Maybank FCB or SC Gold/JustOne to get additional cash back.
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I'm paying for others bill. So cannot sign up auto debit. Sad case then. Have to use another card to get CB.

dragonteoh
post Dec 25 2017, 11:45 AM

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Hi Guys,

i just notice my MBB2C AMEX was received CASH BACK SPENDUP SEP-NOV RM80 on 21/Dec thumbup.gif rclxm9.gif

Wonder which campaign it was hmm.gif

This post has been edited by dragonteoh: Dec 25 2017, 11:47 AM
ericng19
post Dec 25 2017, 06:57 PM

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QUOTE(dragonteoh @ Dec 25 2017, 11:45 AM)
Hi Guys,

i just notice my MBB2C AMEX was received CASH BACK SPENDUP SEP-NOV RM80 on 21/Dec  thumbup.gif  rclxm9.gif

Wonder which campaign it was  hmm.gif
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New card sign up? I didn't recall there's this campaign except the petrol ones
Berserker
post Dec 25 2017, 10:43 PM

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Anyone here have experienced rejected payment when purchasing from amazon us and have to called their CS to approve the transaction? This is the drawback when using maybank 2 platinum cards. Really fed up with such restriction and have to call CS as to beg for approval.
Worst still, they will ask how long to activate the payment for the merchant..
Using my HSBC CC straight away approve payment...
GamaX320
post Dec 26 2017, 08:17 AM

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QUOTE(Berserker @ Dec 25 2017, 10:43 PM)
Anyone here have experienced rejected payment when purchasing from amazon us and have to called their CS to approve the transaction? This is the drawback when using maybank 2 platinum cards. Really fed up with such restriction and have to call CS as to beg for approval.
Worst still, they will ask how long to activate the payment for the merchant..
Using my HSBC CC straight away approve payment...
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Mayb you beed to call customer service for activate oversea purchase like what i did for my debit card
SUSmonoikhwan
post Dec 26 2017, 09:43 AM

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QUOTE(Berserker @ Dec 25 2017, 10:43 PM)
Anyone here have experienced rejected payment when purchasing from amazon us and have to called their CS to approve the transaction? This is the drawback when using maybank 2 platinum cards. Really fed up with such restriction and have to call CS as to beg for approval.
Worst still, they will ask how long to activate the payment for the merchant..
Using my HSBC CC straight away approve payment...
*
I've been using MBB2 Platinum cards for quite sometime, and been to few places, (Singapore, Indonesia, Japan, Spain, Korea, China, Qatar, etc) all accept both cards, no issue.

Berserker
post Dec 26 2017, 11:41 AM

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QUOTE(GamaX320 @ Dec 26 2017, 08:17 AM)
Mayb you beed to call customer service for activate oversea purchase like what i did for my debit card
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That is the restrictions that I've been experiencing. So much hassle. Long time ago, HSBC needs you to email them if you go oversea. That was way back before chip based CC was introduced. But now there is no such request as email and call to inform HSBC CS.
I will ask the CS to activate oversea purchase permanent until further notice from me to deactivate..

This post has been edited by Berserker: Dec 26 2017, 11:43 AM
Amanda85
post Dec 26 2017, 03:20 PM

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QUOTE(Berserker @ Dec 25 2017, 10:43 PM)
Anyone here have experienced rejected payment when purchasing from amazon us and have to called their CS to approve the transaction? This is the drawback when using maybank 2 platinum cards. Really fed up with such restriction and have to call CS as to beg for approval.
Worst still, they will ask how long to activate the payment for the merchant..
Using my HSBC CC straight away approve payment...
*
I used Amex for my Amazon US purchase. So far, no rejected payment. During the first transaction, the CS did call up to verify. After that, no more calls.
hong823
post Dec 26 2017, 06:45 PM

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QUOTE(Berserker @ Dec 26 2017, 11:41 AM)
That is the restrictions that I've been experiencing. So much hassle. Long time ago, HSBC needs you to email them if you go oversea. That was way back before chip based CC was introduced. But now there is no such request as email and call to inform HSBC CS.
I will ask the CS to activate oversea purchase permanent until  further notice from me to deactivate..
*
I have the same situation too when using my Maybank amex cc to buy item from Amazon US, amazon keep rejecting the payment. But using it in local US store is fine.

What I did was calling the CS (Within 24 hours of the rejection) so that CS could find the rejection record and they specifically allow future transaction for that merchant only. They also asked me how long i will be staying in the US, which make me assume there is a time limit for the merchant allow for my card.

I also asked the CS if it's possible to allow all merchant future online transaction, and they told me this is not possible due to security reason.

This is kind of annoying for frequent traveler to call up CS every time for a new online merchant, plus the roaming fees you need to pay when calling CS in Malaysia from oversea country. doh.gif
dreamthief
post Dec 27 2017, 10:08 AM

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QUOTE(Berserker @ Dec 25 2017, 10:43 PM)
Anyone here have experienced rejected payment when purchasing from amazon us and have to called their CS to approve the transaction? This is the drawback when using maybank 2 platinum cards. Really fed up with such restriction and have to call CS as to beg for approval.
Worst still, they will ask how long to activate the payment for the merchant..
Using my HSBC CC straight away approve payment...
*
QUOTE(hong823 @ Dec 26 2017, 06:45 PM)
I have the same situation too when using my Maybank amex cc to buy item from Amazon US, amazon keep rejecting the payment. But using it in local US store is fine.

What I did was calling the CS (Within 24 hours of the rejection) so that CS could find the rejection record and they specifically allow future transaction for that merchant only. They also asked me how long i will be staying in the US, which make me assume there is a time limit for the merchant allow for my card.

I also asked the CS if it's possible to allow all merchant future online transaction, and they told me this is not possible due to security reason.

This is kind of annoying for frequent traveler to call up CS every time for a new online merchant, plus the roaming fees you need to pay when calling CS in Malaysia from oversea country.  doh.gif
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I noticed this also. There is a difference though, Maybank system is blocking a lot of overseas sites purchases. Like Amazon, bookdepository, ebay, paypal... If you travel, it's retail physical stores, no issues.

Everytime have to call them to unblock them, and they take like 5 mins. Annoying. What I did, I ask to enable payment for selected merchants. So far okay.

Sometimes treat inconvinience as a security feature.. hahah smile.gif

This post has been edited by dreamthief: Dec 27 2017, 10:08 AM
hong823
post Dec 27 2017, 10:24 AM

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QUOTE(dreamthief @ Dec 27 2017, 10:08 AM)
I noticed this also. There is a difference though, Maybank system is blocking a lot of overseas sites purchases. Like Amazon, bookdepository, ebay, paypal... If you travel, it's retail physical stores, no issues.

Everytime have to call them to unblock them, and they take like 5 mins. Annoying. What I did, I ask to enable payment for selected merchants. So far okay.

Sometimes treat inconvinience as a security feature.. hahah smile.gif
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Could you ask CS to enable for online merchants prior to making the payment (Like before you went oversea, and calling CS from Malaysia)? If so, what information the CS required to enable it? Merchant's url? Merchant's name?

I once asked, they need me to at least tried to make the payment once for rejection, so that they could see in their system to whitelist it. Transaction must be within 24 hours of calling CS.

One thing I also noticed that, Amex and Visa has different security measurement for oversea online transaction. I could easily use my Maybank Visa CC for Lyft ride but never on Maybank Amex CC (Maybe I need to call CS to enable, didn't try that).

This post has been edited by hong823: Dec 27 2017, 10:25 AM
Leroi2x
post Dec 27 2017, 07:22 PM

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Hi , pledge fd for gold card is 5k ?
May i know whats the fastest way to get the card with pledge fd ,couls 1u card center do it?
Or must visit brancb, but as branch process so much slower …
SzeMeng76
post Dec 27 2017, 07:34 PM

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QUOTE(Leroi2x @ Dec 27 2017, 07:22 PM)
Hi , pledge fd for gold card is 5k ?
May i know whats the fastest way to get the card with pledge fd ,couls 1u card center do it?
Or must visit brancb, but as branch process so much slower …
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For FD pledge to get card must go through branch first.
Approved only pass to Card Center for issue card.
theberry
post Dec 27 2017, 08:50 PM

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anybody know when will the card show up in m2u since i have already received the sms yesterday saying that my card is approved.
SzeMeng76
post Dec 27 2017, 09:00 PM

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QUOTE(theberry @ Dec 27 2017, 08:50 PM)
anybody know when will the card show up in m2u since i have already received the sms yesterday saying that my card is approved.
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Normally 1-2 days will.
dreamthief
post Dec 27 2017, 09:41 PM

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QUOTE(hong823 @ Dec 27 2017, 10:24 AM)
Could you ask CS to enable for online merchants prior to making the payment (Like before you went oversea, and calling CS from Malaysia)? If so, what information the CS required to enable it? Merchant's url? Merchant's name?

I once asked, they need me to at least tried to make the payment once for rejection, so that they could see in their system to whitelist it. Transaction must be within 24 hours of calling CS.

One thing I also noticed that, Amex and Visa has different security measurement for oversea online transaction. I could easily use my Maybank Visa CC for Lyft ride but never on Maybank Amex CC (Maybe I need to call CS to enable, didn't try that).
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I know what you mean. No, cannot, they told the same, try transaction, they whitelist it.

So far, I tried to "unblock" all transactions from selected merchants.

Example, Like I tell them, don't block anymore if i make purchases via paypal using this card. One thing though, it only after they block multiple times from the same paypal, I got frustrated...

and yes, AMEX security is more stringent (so to speak)....

This post has been edited by dreamthief: Dec 27 2017, 09:43 PM

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