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 Grab Driver Discussion V3, Info and FAQ

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JasonAubama
post Oct 29 2017, 11:20 AM

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QUOTE(AskarPerang @ Oct 29 2017, 10:52 AM)
Multistop is second worse. First will be Grabshare.
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5min to GS DoP & a 2nd “Matched” GS ride that I have to returning initial PuP @ 15min away.?
JasonAubama
post Oct 30 2017, 11:58 AM

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QUOTE(yhtan @ Oct 30 2017, 10:03 AM)

I find it nowadays incentive can be negligible if appear high fare, it seems the shortage of driver has reflected in
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Frequency is getting higher for 6 Longs + 4 shorts.
JasonAubama
post Oct 30 2017, 08:31 PM

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QUOTE(JohnL77 @ Oct 30 2017, 04:57 PM)
High fare use stopwatch count 5 mins?  tongue.gif
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I would send chat message I’m here to clock my official time evident, I would cancel by 6th minutes if I don’t like the job after 3 notifications.
JasonAubama
post Oct 30 2017, 08:50 PM

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QUOTE(JasonAubama @ Oct 30 2017, 08:31 PM)
I would send chat message I’m here to clock my official time evident, I would cancel by 6th minutes if I don’t like the job after 3 notifications.
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Best DaX just now.
Arrived PuP @ PPR Sri Alam Block 1 & notified Rider I’m at Main Road Side. Coming, wait.
By 6th min call me to move to front side, a Pampered Rider 😡. After rounded all 4 sides of Block 1 twice but could not find the Rider & cancel by 8th minutes & accepted a new booking.
On the way out, the Rider appears by 10th minutes & kept bagging to take her as she is in the rush. Sorry, please make a new booking.
After pickup the new rider & saw her still there some 10min later waiting for next Driver.

JasonAubama
post Oct 30 2017, 09:07 PM

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QUOTE(moosekaka @ Oct 30 2017, 08:56 PM)
什么种族?
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A Malaysian, keep you suspense on her race 😜
JasonAubama
post Oct 30 2017, 09:15 PM

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QUOTE(moosekaka @ Oct 30 2017, 09:10 PM)
印度人。。。
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哈哈哈哈😂 神算
JasonAubama
post Oct 30 2017, 09:36 PM

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Project Better 365???

Help Centre tab remains unaccessible via iOS.
Is that very difficult to be fixed as compare to Grab’s Big Improving picture?
JasonAubama
post Oct 30 2017, 10:58 PM

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[quote=JimbeamofNRT,Oct 30 2017, 10:25 PM]
that's nasty smile.gif kinda like slap em in front of their face reaction

some riders can get bitter later snapshot make noise in grabmy fb

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I’m not too worry if I have a strong & genuine case.
Today most pings take 15~20min arrival & my Standard Operating Procedure is inform the rider on such long waiting time. 90% of Riders waited patiently & some 10% cancelled.

What I’m very annoyed despite numerous progress notifications of my arrival (ETA, 2min arriving & I'm here), still asking me to wait for coming down & beyond recommended grace period. As long as I have 1 trip completed in that hour block, I would not hesitate to lock my door after 3 reminders of I’m here (6min waited), and cancel when Rider appears 😜
JasonAubama
post Oct 30 2017, 11:15 PM

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QUOTE(willemng @ Oct 30 2017, 11:09 PM)
Rider, i ask you drive fast then u drive fast, just do your job. i PAY u! haha icon_rolleyes.gif
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I love the most when Matched GS especially the Hurry GS rider assigned to be the 2nd to drop in most cases. Despite my DR dropped badly for sure but my heart laugh all the way 😆

This post has been edited by JasonAubama: Oct 30 2017, 11:16 PM
JasonAubama
post Nov 1 2017, 03:33 PM

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QUOTE(apek1989 @ Nov 1 2017, 02:33 PM)
the dash cam for passenger or for the road?
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I used it for passenger a week then facing front for road safety while in-car voice recording continued. Most of the passengers querying why not front & rear cam for safety but facing passenger as if they are thieves?

RM66 is a good deal for a single sided standalone DashCam. I think can be easily hookup with PC via USB port with manufacturer software.

This post has been edited by JasonAubama: Nov 1 2017, 03:43 PM
JasonAubama
post Nov 1 2017, 10:52 PM

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Few angry riders complaining that some 10 GrabCars in front of KTM but all pings went to 15~20min away with passengers on board, while all these GrabCars patiently waiting pings from PuP 10~15min away. In addition, Grab didn’t factor in Accurate Traffic & Potential Route but Nearest Radius.?
JasonAubama
post Nov 1 2017, 11:07 PM

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QUOTE(moosekaka @ Nov 1 2017, 11:03 PM)
possible is that those 10 grab cars all choosing passengers based on destination?
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90% of my time camping in KTM will get pings from 2~5km away. 90% of my KTM bookings when I was 2~5km away 😳

This post has been edited by JasonAubama: Nov 1 2017, 11:08 PM
JasonAubama
post Nov 3 2017, 11:37 AM

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QUOTE(kojack18 @ Nov 3 2017, 11:10 AM)
Anyone got the incentive cashed out edi? I mean credit to maybank acc. Last week coz incentive got initially withheld so never get, so eagerly monitoring today. Thanks
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Deducted from Credit Wallet but not reaching bank account yet 🤑
JasonAubama
post Nov 3 2017, 04:09 PM

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QUOTE(July 2nd @ Nov 3 2017, 04:00 PM)
Closure of Grab's external email --- Driver
https://grabdriverhelp.zendesk.com/hc/ms/ar...es/115009792868
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iOS can’t access into Help Desk until now 😡
JasonAubama
post Nov 5 2017, 08:57 AM

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Grab didn’t put my 9am block incentive for yesterday. Please cross check your’s if general system issue.
JasonAubama
post Nov 5 2017, 09:58 AM

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“We are currently facing some technical issue on our end in regards to the incentive block. We have escalated the issue to our technical department and will try to sort this issue out immediately. You patience is most appreciated and hopefully we would be able to serve you better in the future. We will roll out new updates in order to fix the issue soon.”

Reply from Grab concerning missing incentives.
JasonAubama
post Nov 5 2017, 10:12 AM

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QUOTE(JimbeamofNRT @ Nov 5 2017, 10:00 AM)
Right now we can only rate their CS when we emailed them.

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Soon external email will be discontinued but my iPhone could not access into Help Desk until now. CS claimed that they have Escalated to Technical Department many times but not resolved as yet 🤔
JasonAubama
post Nov 6 2017, 10:58 AM

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QUOTE(doctorwho @ Nov 6 2017, 10:44 AM)
i realize whenever i leave bad feedback for trips, my rating go down, or it is coincidence?
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Yes for my case as well. Whenever we put in bad feedback meaning some discrepancies happened. The likelihood passenger feel the same but on the other camp 🤔
JasonAubama
post Nov 6 2017, 11:41 AM

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QUOTE(moosekaka @ Nov 6 2017, 11:18 AM)
Selayang to KLIA also RM65???? WTF
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Bukit Tinggi at the Rest Area before Genting Highland to KLIA also RM65 for 110km one way.
JasonAubama
post Nov 7 2017, 07:13 AM

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Sri Kembangan all roads like car park 😳

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