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 Grab Driver Discussion V3, Info and FAQ

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coolstore
post Oct 1 2017, 03:05 PM

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Grab Quietly Invests in oBike

https://www.lowyat.net/2017/143016/grab-qui...-invests-obike/
coolstore
post Oct 1 2017, 11:38 PM

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what is alternative customer service phone number d? besides of that 1300...

1300 incur phone charges as unlimited call plan no free for 1300 numbers

and this 018-263 2340 for emergency help calling only ...

got fixed line cs line start with 03-xxxxxxxx?

This post has been edited by coolstore: Oct 1 2017, 11:40 PM
coolstore
post Oct 2 2017, 12:51 PM

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QUOTE(moosekaka @ Oct 2 2017, 11:16 AM)
yup I posted about it here before....CS called me ask if customer left wallet... I find it and return it that night.... next day grab called me but I didn't have my phone with me. straight suspend... didn't even left a voicemail...
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in conventional taxi scenario, if one left wallet in car can consider as good as losing it forever: next rider pick up silently and go. If want to accuse driver, file complaint to SPAD but then where got evidence driver found it n steal it?

therefore to counter this extra ordinary things that burdens driver some more, it is really advisable to put up in car camera, not just able to tape rider, driver behavior, conversation, false accusation, but also protecting driver with video proof against any baseless complaint. (stealing is criminal act if the rider really lodge police report)

initially i intend to stick one to the roof area in-car light plastic housing as that area can put on a foam tape mount, but then i take into consideration it may tape ladies from top to down then spark another serious matter that taping their private part, so now reconsider again position.


coolstore
post Oct 2 2017, 02:50 PM

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Daily refresh -

haha, bye bye to All GA who just target short trip to get maximum hour incentive


Next year -

Hourly refresh -

wakakaka
coolstore
post Oct 2 2017, 03:24 PM

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QUOTE(yhtan @ Oct 2 2017, 02:55 PM)
In one word, those who are not in GA will be charge 25% laugh.gif
Last time i tipu 3-4 mins still ok, i think don't over do it shall be fine.
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the are tracking on rider app gps as well, so they knew some over do it
coolstore
post Oct 2 2017, 03:27 PM

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QUOTE(tanks2040 @ Oct 2 2017, 03:16 PM)
I have a question for the new structures.

Monday: AR>85%, CR<10%, Entitled for Incentives.
Tuesday: AR>85%, CR<10%, Entitled for Incentives.
Wednesday: AR<85%, CR>10%, Not Entitled for Incentives. 25trips completed.
Thursday: AR<85%, CR>10%, Not Entitled for Incentives. 25trips completed.

If Wed and Thu i am not entitled for the incentives, will i get the Flexi incentive also? or i am just getting the incentive that the programme that i choose that week?
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T&C clause 3:

Kindly note that if you have opted in for Hourly Guarantees Incentive Type but are found to have not met the eligibility requirements, you would not qualify for any other incentives.

no incentive for we & thursday
coolstore
post Oct 2 2017, 03:51 PM

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QUOTE(S3phiroth @ Oct 2 2017, 03:43 PM)
My current commission is 25% and I am doing flexi.

So it is good for me but I think it is bad for Ambassador. For example, if you accept less than 20 jobs per day and cancel 2 or more jobs, then your CR is 2/19 = 10.5%.
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yes, uber time is clocking now

90% grab driver would opt in to get 20% which means no competitor driver app, means uber gg

unless uber really wanna started to fight back, quit without a fight is shame

e.g. uber new offer 15% for those who opt out of grab 20% program, some more got show destination + fares

else they go cari taxi as their driver also pointless, they really walk into wrong direction, maybe too arrogant don't want to change

This post has been edited by coolstore: Oct 2 2017, 03:52 PM
coolstore
post Oct 2 2017, 06:40 PM

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QUOTE(akagidemon @ Oct 2 2017, 04:14 PM)
How they know if we are driving for Uber?

They clearly state to Uninstall competitor app. Are they spying on our phone contents?
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ask to fill into form:


Do you have an account with any competitors below?*
Yes
No, I only drive for Grab

Name of competitor app*
Email*
Confirm Email*
Password*
Confirm password*


wat's the point of getting 2nd phone? feels invasion of privacy though

once found, permanently in grab associates 25% plan just mind u, no play play liao else crying

i guess those who provide account info, grab just log in to check

those didn't provide any, grab would search through your phone till battery drain kaw kaw...

getting 2nd phone to avoid this? last time may success, but in future no guarantee bcoz don't forget a third party stakeholder here who holds all info - the SPAD , got drive list from every e-hailing company, as every company must apply e-driver card for their registered drivers

coolstore
post Oct 2 2017, 06:45 PM

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QUOTE(yhtan @ Oct 2 2017, 05:03 PM)
Is time for me to shift to flexi since they indirectly force it, aim for the trip incentive will do then, time also more flexible and let peak hour customer pay higher fare whistling.gif
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guess i would follow your footstep

still avoid genting, airport

be happy, less mental health problem

GA works until black face every day, then complaint at night time incentive burnt bcoz of xxx xxx

one week burn few days

since every week can change, try see how ppl getting first, hehehe...

some more this clause in T&C may spell the end days of technique ppl used to avoid miserable b2b job: switch off 'available for job' after pickup, switch on only near drop off point - grab may now say no count as u no 'available for job'

clause 6:
Payout will be based on your prorated online & available time (note: you must be online AND available for jobs to be eligible for hourly guarantees). The amount of time that you were online & available will be calculated based on the number of minutes your were online for that hourly block. For example, if you are online & available for 45 minutes and complete one trip in that hour, you will be eligible for 75% (45/60 mins) of the guarantee for that hour. To maximize your earnings, do stay online for the full hourly block to get more jobs and increase your total gross earnings! Do note that you need to pick up at least one job per hour in order to qualify for guarantee for that hour.


This post has been edited by coolstore: Oct 2 2017, 06:49 PM
coolstore
post Oct 2 2017, 07:01 PM

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QUOTE(yusiang @ Oct 2 2017, 06:50 PM)
even if SPAD dont share or 2nd phone also no use, coz grab staff gaming on uber by making fake bookings to get the car plate numbers then check against their own drivers list
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QUOTE(S3phiroth @ Oct 2 2017, 06:50 PM)
2nd phone can never work in long run because our personal info can be bought easily, or else how those telemarketers/property agents/whatsoever get your hp number?

Someone will eventually sell you out for a right price in malaysia.
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correct, correct

dear grabbers who really count on grab for living better don't try your luck

grab too many drivers, no worried

some more, in the T&C:

12. We are increasingly aware of many third-party companies that want to advertise on your cars and in your cars, which affects the Grab passenger experience. In accordance with our Terms and Conditions, we strongly advise you against signing up with these third-party companies that have not been approved by Grab. We at Grab are working continuously to bring you more opportunities and collaborations with our approved partners. Please stay tuned for updates from us soon.

last week one company ask forumer sign up with their in car ads campaign here....
coolstore
post Oct 3 2017, 09:32 PM

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QUOTE(forever1979 @ Oct 3 2017, 08:14 PM)
today i fetch one lady.
she say she waiting 20 monites, no car. the fare is only RM6 at 830am.
then i explain may be some driver very choosy, then she raise her voice, say why crapcar drivers like teksi driver, choose destination

then i try to mention incentive and next week onwards could be worse, but she dont let me continue, and keep telling why without incentive we cannot do , bla bla bla

so i am think if next week onwards, crapcar being regulated and under SPAD, then we cannot ignore or cancel the trip as we wish, so still workable ??

as crapcar driver, of course i cannot accept her reason. how come how fare is fixed and stuck in the jam for say 1 hour. if without incentive, we want to drive wor ???

but as a rider, if driver keep focusing incentive, then how ar ?

so few month later change incentive structure again to accommodate same platform like teksi once crapcar have their own license ??
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your questions need lawyer to answer, GDMA need start to appoint lawyer advisor if want to be a full functional association in future:

questions about grey area:

1) who's authority to suspend e-hailing driver? e-hailing company or SPAD
2) who's authority to review/manage e-hailing fare rate? SPAD can direct company to change unfair rate if any?

but i think under that admended law, SPAD role only macam to issue e-driver card only and data collector like medical report and puspakom car inspection result...
coolstore
post Oct 3 2017, 09:37 PM

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walau A this taxi driver




Attached thumbnail(s)
Attached Image
coolstore
post Oct 4 2017, 01:18 PM

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grabcar vs uber cars:

10: 7

in my area

yup, uber cars are adding up now

thanks to grab
coolstore
post Oct 4 2017, 01:19 PM

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can we this week opt in 20%, next week opt out to 25% then back n forth any week we like?

as i guess uber may launch prepromo notice 2 weeks earlier so that grab driver can decide which one drive for...

more intensive fight then permanent fare policy
coolstore
post Oct 4 2017, 02:00 PM

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this 3rd player may come first than the thailand one:

https://www.dealstreetasia.com/stories/go-j...ash-grab-83298/
coolstore
post Oct 4 2017, 08:05 PM

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beware taxi driver play fake booking next weeks onwards after they knew daily refresh rate

since so free waiting at road side, y not play it

boom some incentive driver
coolstore
post Oct 5 2017, 02:26 PM

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QUOTE(willemng @ Oct 5 2017, 10:36 AM)
No pretty amoi. Perhaps too many pings until grab cincai ping the so call nearest driver.

4km away still ask me driver faster. U ingat jalan tu lu punya baba ka
Luckily i already screenshot before she cancel. Writing email to grab.
[attachmentid=9203036]
[attachmentid=9203038]
[attachmentid=9203039]
*
dangerous to type while hand on steering

calling is better


coolstore
post Oct 5 2017, 07:24 PM

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QUOTE(JamesBotak @ Oct 5 2017, 01:27 PM)
Guys,

I've 2 questions:

1. Is there a WhatsApp group created in this thread?

2. To be GA, we need to remove any competitor app from our phone but how does Grab even knows if we are still driving for their competitor?

I mean they do not have any sort of access to our phone hence how can they know.
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in that opt-in form

section to declare u drive for other competitor or not

some may wanna hide it out without declaring

but i read in last page terms n conditions,

dishonesty also can render u taken out of new GA program and put into 25% permanently

no need sweep floor on phone apps, only get driver list from SPAD, under uber list got your name, but u didn't declare in opt-in form = DISHONESTY
coolstore
post Oct 8 2017, 02:28 PM

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QUOTE(yhtan @ Oct 6 2017, 03:47 PM)
Follow the scheme which they email to u lor

Now even surrender Uber account also useless for Grab already, using email to login also require authentic code which send to your phone. Grab can only monitor u by phone background check.
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i c

instead of retaliate with legal litigation matter, it is cost wiser and fast efficient just resort to technology counter measures

this would end non-stop grab log in kacau this and that and silently analyses uber income pattern

p/s: to my surprise, typical sunday grab car here normally 10 cars since got quest incentive, but today only got 2 arounds... many quit?
coolstore
post Oct 8 2017, 02:33 PM

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QUOTE(NowhereMan @ Oct 7 2017, 07:57 PM)
Once i got delivery job  from low yat to damansara. Turned out it was mapren sending laptop to his friend. When i arrived, i called his friend almost 20 times unanswered. Same went with the customer. I started getting nervous of what should i do at that time. Luckily his friend answered after 15 minutes. Since that ive become deliveryphobic
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you sure underneath the laptop casing is motherboard and not powder or liquid?

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