Anyone have this issue? When ever gateway not same as ip address, connection will drop. Need to disconnect and connect again then internet will back to normal speed.

What was the billing oeriod before this?

OK now i understand. But even though still lesser than the limit, account still suspended after the 21days?

Yes it does but they do not require the use of your router and instead plug to your modem, which leaves you free to use any third party router you want.

how do know if im using vdsl or fiber? currently im using 30mbps unifi

Hi guys. Am on UniFi 50mbps. Technicians just changed my router to TP-Link Archer C1200. Im getting speeds as shown in the screenshot for speedtest.net but everythjng just seem to be loading so slowly on WiFi. Sorry if this has been discussed before but I couldnt find any noob friendly solutions.

im upgrading from unifilite to bonanza 30mbps..rm139.. later my bill comeup have additional rm30 for hypptv everywhere lite. report to TM they removed and refund but now in latest bill they charge early termination fee rm200. wth
anyone facing this?

just chat with tm cs she said the early termination fee is valid as i have contract while in unifilite before.

think u r confused...

.. unifi lite comes with hypptv everywhere now called unifi playtv- an internet based app, no stb (hyppbox)
.. hyyptv is now called unifi tv - u must take basic pack (free channels, (priced in), and if u like, add chargeable packs jumbo, jumbo lite, ruby, etc
.. there is no such thing as "hypptv everywhere lite".
.. rm139 is 30mbps+uniftv basic pack, not 30mbps+jumbo lite.
.. u r charged additional rm30 becos u get jumbo lite; jumbo is rm60.
.. u can call to try remove jumbo lite to save rm30 but there cud b conditions moving from lite to unifi30.
.. since u terminated last lite contract, u pay termination fee.

Its WIFI.
Thats what I thought. I am just looking for 30Mbps in a 50 Mbps plan.
I am getting only 10-15, 15-18 Mbps.

Yes specification states
Frequency 2.4-2.4835GHz
http://www.tp-link.com/us/products/details...#specifications

After TM checked, tonight I am getting
TM Speed Test - 31.3 - 34 Mbps
Ookla test - 35.47 - 43 Mbps
Ookla on mobile - 17.51 - 22.56Mbps

Last night it was only around 15 Mbps when I called them, Maybe they corrected something back-end.
Will be getting ASUS RT-N12HP High Power N300 3-in-1 Wi-Fi Router ( its still 2.4 Ghz ) tomorrow, I doubt there will be much difference.
Thank you all. Will update.

Guys, anyone manage rebate when request for relocation but no port, after few months they only manage to install?

Yep, if your DVR supports ipv6. No port forwarding needed.

Then how about unifi used by cyber cafe? Cause I saw some of the cc claims that they are using 300mbps unifi package.  Im asking this because I need to find a cc around ipoh which provides low ping and high internet speed for some purpose.

Marketer starts calling....Unifi 10 to Unifi 30 upgrade...topup rm10 from current bill (currently rm157.95)

-no contract addon
-download 30Mbps....upload 10Mbps

Worth it? 

am using 100Mbps (RM189 RYE package), setup as follow:

ASUS AC1200G+ as my router on groundfloor
TPLINK WA850RE as range extender on 1st floor
desktop PC on 2nd floor connected to the range extender via TPLINK WN821N wifi receiver

3 users in my home, normal web browsing, no heavy youtuber & i'm the sole person who torrents via BitComet at times & game via PS4 which is connected via LAN on groundfloor

my issue is whenever i'm torrenting & gaming, internet speed will slow down greatly, to the point that google mainpage take seconds to load, youtube mainpage take more than 10 seconds to load, and slow browsing speed to other sites as well. this issue is even more obvious when i'm torrenting.
and i've tried torrenting with only 1 file running, not multiple torrent files. and the D/L speed is only around 1000-2000kb/s, not lighting fast speed.

pls any sifu can enlighten me what's going wrong here  

Hi, anyone know which BUSINESS package from UNIFI has at least 1 FIXED IP?

hey guys, i have a quick question.
the following is my current setup.

ONU> DIR850L (router) > Synology RT1900AC (x2) act as AP

I wonder should i just take the DIR850L out of the equation?
My concept on Networking is every devices carry out their only one task?
Or at current days the current networking devices is good enough to carry out multiple task at once?

Besides, if i wanna get a good router for UNIFI, which one should i go for ?
high end consumer grade router or the enterprise grade router?
it seems in terms of spec, high end consumer grade router win it all around.

hope all sifu could help me out. thanks ~ and happy new year

P:S -> I'm on UNIFI 100MB package

I have access to Unifi, Maxis and TIME fibre internet.
Just subscribed to Unifi10Mb (black cylindrical TM AP) 2mth ago, but noticed a weird problem.

On unifi 10Mb (on wifi 2.4 & 5Ghz): always seem to be a 3-5secs delay/wait for website to load/response; when using the phones browser/app or laptops browser.

no such issue with wifi/maxis or wifi/time, as almost within 1sec, the webpage will load and appear.

any clues why?

Morning Sifu, last month I signed up for Unifi 30mbps promo RM130/month

The SA told me the Hypp TV is complimentary and it's free

However yesterday when the first bill came out I see there's charge for Hypp TV = RM40++

Now I feel like got cheated since my first bill totaled already RM200++

Hi All, Can someone explain my my 1st bill is RM 307.74 when I took the RM 185@50mbps package ?

Unifi Bill