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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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Icehart
post Aug 22 2017, 01:08 PM

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QUOTE(tolaktakjatuh @ Aug 22 2017, 12:04 PM)
TM just called me for the free upgrade 50 to 100mbps, but their technician can only come to my home early september. Wonder if TM auto upgrade to 100Mbps after they called, or still need to wait for technician to upgrade?
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Technician will come to your house and change the whole equipment set. The irony is in my home they change to the same model as before for the BTU. Router got upgrade la but end up didn't use. biggrin.gif
Icehart
post Aug 22 2017, 03:05 PM

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QUOTE(tolaktakjatuh @ Aug 22 2017, 03:00 PM)
So, they will upgrade the speed prior coming to my house or only upgrade the speed after they change the equipment?

I'm using Archer C7, i believe capable of handling 100Mbps. At office now, cant test if got any speed upgrade  sweat.gif
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They will upgrade first before they come. When they're here they will do the necessary speedtest and Hyptv test.
Icehart
post Aug 22 2017, 04:21 PM

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QUOTE(KKW @ Aug 22 2017, 03:08 PM)
What router did they give you? Tplink Archer C5?
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No. Dlink Ac1200
Icehart
post Aug 24 2017, 01:18 PM

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My taman got few TM guys come and lay thick yellow fiber cables. Last year was upgrade the infrastructure so can get 100Mbps. I think higher speed package will be coming soon. 200? 500? 1? Haha
Icehart
post Sep 30 2017, 10:14 PM

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Anyone having issue with UniFi in Puchong?

My 100Mbps only getting 2-3Mbps.
Icehart
post Oct 2 2017, 01:43 PM

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Just lodged report with TM. I'm getting only 10Mbps, 10% of my package speed..

user posted image
Icehart
post Oct 3 2017, 09:57 PM

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QUOTE(Jjuggler @ Oct 3 2017, 01:40 PM)
September finish already, yet, I havent receive my speed upgrade from 50 to 100Mbps. Currently reside in Seri Kembangan.
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Probably the area not ready to get 100Mbps yet
Icehart
post Oct 4 2017, 01:29 AM

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QUOTE(fuadfadz @ Oct 3 2017, 10:43 PM)
i have issue downloading torrent today. anybody have same issue?
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Nope, working fine for me. Although I'm on private tracker.

QUOTE(Jjuggler @ Oct 3 2017, 11:42 PM)
I just chat with tm live chat, and the agent confirms that I will receive the speed upgrade by end of this month.
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Good news thumbsup.gif
Icehart
post Oct 11 2017, 10:32 PM

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YouTube is slow!
Icehart
post Oct 12 2017, 12:43 PM

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QUOTE(touristking @ Oct 12 2017, 10:48 AM)
I have played around the setting like location etc with my VPN. And the best download I could get was 18 mbps on an Unifi 50 mbps line. On AES-256. Set on Asus AC68U router.

I am just wondering what others are getting or to be more correct, how much % reduction in speed with their vpn.
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Which VPN provider is this?

Icehart
post Oct 12 2017, 12:54 PM

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QUOTE(touristking @ Oct 12 2017, 12:51 PM)
vpnarea
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Your best choice is Singapore server. Malaysia server generally has low bandwidth due to the pricing of bandwidth here.
Icehart
post Oct 12 2017, 01:04 PM

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QUOTE(touristking @ Oct 12 2017, 12:57 PM)
You are absolutely correct. Singapore's server gives best result but it can't be used for P2P.

Which Asian country server you think is as good or better than Singapore's? Vietnam? Thailand? Or which vpn would you recommend?
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I have experiment with many providers but my best is still IPVanish. However none of the VPN can beat full speed of UniFi P2P.
You can try Hong Kong too. They allow P2P and the speed is more or less the same as Singapore's.
Icehart
post Oct 12 2017, 01:14 PM

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QUOTE(touristking @ Oct 12 2017, 01:10 PM)
I do realize speed will take a hit with router vpn but a 65% hit?

On vpnarea, Hong Kong/Korea/Japan speed is not good bad. May be I will check out IPVanish. Which IPVanish server? Thanks
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IPVanish I always toy around HK and Singapore server.

When comes to VPN the limiting factor is not your download speed, but rather the server's performance, maintenance and their network speed. If you want the best you should consider setting up over Linode as their upload speed is 1GB/s.
Icehart
post Nov 19 2017, 11:26 PM

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Lesson learnt. Don't be the highest paying customer for TM. Go with the lowest package and upgrade from there. laugh.gif
Icehart
post Nov 20 2017, 05:04 PM

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QUOTE(wong_86 @ Nov 20 2017, 04:46 PM)
Just now call to TM, ask my service no is eligible to bonanza plus, then she said my package is already max speed... I was like WTF

All customer who got the free upgrade from 50-100mbps  (TM surprise) start to bising already.

Honestly, TM did a bad move when launching this bonanza plus only for the chosen customer.
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How much you paying a month now?
Icehart
post Nov 20 2017, 05:21 PM

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QUOTE(wong_86 @ Nov 20 2017, 05:15 PM)
100mbps (RM299) + Ruby pack 2 (Rm40) + (-RM100) = RM253 with GST

Customer are bising because of this :

RM253 - RM189+6% = RM53, it not fair, why I need pay more RM50 where other customers can get this promotion.
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Same price like mine laugh.gif

QUOTE(fruitie @ Nov 20 2017, 05:20 PM)
Complain to MCMC.
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icon_rolleyes.gif
Icehart
post Nov 20 2017, 05:26 PM

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QUOTE(wong_86 @ Nov 20 2017, 05:26 PM)
i report to TM first , if not get satisfy an brows.gif swer , then i will repor to MCMC  brows.gif
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Tag me if you have an update rclxms.gif
Icehart
post Nov 20 2017, 06:17 PM

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QUOTE(fruitie @ Nov 20 2017, 06:17 PM)
Hmm. Bonanza users paying RM 139 for 30Mbps...
Well, TM is never fair in their pricing. Some get good deals while some don't. I don't agree on their pricing as well, they should have fixed plans, easy for them, easy for us.

However, they rather come out with different plans and handle people's complaints. doh.gif
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Huhu, I'm seeing a lot of social media shares for the RM 10 upgrade deal. TM better prepare to deal with this.
Icehart
post Nov 20 2017, 11:14 PM

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QUOTE(fruitie @ Nov 20 2017, 10:09 PM)
Yes, we also have Android box. Overwhelmed with too many things to watch, sometimes.

Even my sister WhatsApp-ed and asked me what can she do with such high speed? Even five devices stream Full HD at the same time have no issue now though only 50Mbps. I told her better faster than slower and technology keeps moving every day, you may need it next time. tongue.gif
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Honestly 50Mbps and 100Mbps no difference, probably faster download time. But then if you're the download at night and wake up kind then you won't feel any difference. But for RM 10 okla.

Now time for me to raise hell with TM bruce.gif
Icehart
post Nov 21 2017, 01:11 AM

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If you guys are frustrated with the discount, can apply for second UniFi line then terminate the line. Apparently it's available for new sign ups too!

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