How much u are paying now ? I'm paying RM 209 for 50 Mbps which is not fair. Anyone here paying RM 209 for 50Mbps complain to MCMC managed to get upgrade to 100Mbps for the same price RM 209...Please let me know.

Otherwise is a waste of time for me to complain to MCMC.

yes it can be done, but TM system can be more flexi, need terminate current then apply new line , it waste a lot of time.

Sent me SMS telling that I may be impacted by service disruption in my area. Expected recovery on 21/11/2017 at 2.42 p.m. but they only sent at 4.03 p.m.

Got free upgraded from VIP20 to ADV50 during Thank You campaign. Was pay RM249 per month.

Called TM ask add-on Rm10 to 100mbps and they said cannot, if want is RM329. I was like WTx and ask them repeat again and its same amount price.

Is anyone same case like me?

Already report to them , see what their reply

i think customer service representative just taichi you, they got script to handle every question,  go make proper report to TM, get a answer first, not satify , report to MCMC

Could you share how you got 50Mbps over wifi using the DIR-615?

I was told by the TM techs that max speed over wifi for this router is only upto 30Mbps 

Reply from TM:

However, TM has launched promotion of Retention Year End sale with additional of RM 10. Please be advise that this offers is for customer's that is as per below package:-

From 5Mbps to 10mbps
From 10Mbps to 30mbps
From 50Mbps to 100mbps

Thus, as per checking in our system, we found that you are currently subscribed to UniFi Pro 100Mbps (Thank You Campaign 2017). Kindly note that this package is highest speed package or plan offered to customer's. Hence, we regret to informed you that this promotions is entitled for 100Mbps user.

Therefore, we appreciate if you may call us at 100 (press 4) or walk in to any nearest TM point for further clarification and assistance regarding this matter. You may search for the nearest TM Point at our website as follows:
https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Home.aspx

We hope the above explanation clarifies on the matter. We wish to take this opportunity to thank you for your continued patience and understanding as well as extend our appreciation for your continuous support to TM.

You all satisfy ?   Retention Year End sale ? WT?

Early subscribers can appeal at TM POINT for the same offer price. Just like what we did when 30mbps officially launched at cheaper price.

Did u managed to get RM 189 price for 100Mbps?

U complain to MCMC what did they said ?

Can gather a group people to filling ? Really unfair to us 

I also have good experience with Quill City Mall TM Point too, went there twice and all attended promptly.

You are currently on 100mbps package and paying the full original price?

Try go face to face at TM Point yet? That price is absolute BS.

Looks like I'm going to end up being the last person to get the upgrade or not at all if someone decides to cancel the promo.

I think you still have better price than me....being paying from the start of unifi pro plan introduce for RM316 with aneka and free 600minutes call....I have storm both live chat and 100. all got in silent when I ask do you think its fair for us unifi pro users threated like this. I know I shouldn't take my rage at them. anyone from unifi pro plan already go to the tm point asking for better offer?

Maybe if they launch 200M, the next promo will be for upgrade to 200M for such users? Seems if they can give 100M for RM189 and also include voice and Jumbo etc, a new 200M price cannot be too far away from that.

for existing 100mbps , neither is Thank you or Pro plan. This is what i get from TMpoint, terminate current one, then reapply line.
i said this is so waste time, you cannot change on system ? They said cannot, i terus faint 

I just called again and she still said in progress. Oh well, I gotta wait.
Even my whole team members heard how I screwed them up.