My Unifi 30 mbps just upgraded to 50 mbps 3 days ago. (Thank You Campaign 2017).

Based on 3 days speed test result, I only able to get 30/20 mbps on beta.speedtest.net. Download remains as 30 mbps, only upload speed doubled. Even watching 4K video on Youtube, only can reach max bandwidth/speed around 30 mbps.

I am using Huawei HG655a with TP-Link Archer C3150 V2, my router has built-in speed test. The built-in speed test shows 50/20 mbps. But I still get 30/20 mbps on 4 desktop/laptop computers in house.

Any idea how to solve this problem?

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LAN Cable/WiFI (2.4g/5g), Mobile/Laptop/Desktop all tested, same result, 30/20 mbps.

IPv6 not enabled by default in router settings.

No other router to test. The current router is a new router bought in Sept, 2017.

OMG, it was the QoS that caused the problem.

I was using gaming setting, now switching back to standard setting.

Finally can get 50/20 mbps on beta.speedtest.net.

Thanks for the advice.

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Guys... my unifi just upgraded from 30mbps to 50mbps.. ever since the upgrade, the speed has been fluctuating... one minute it can be at 50mbps... the next minute it drops to below 1mbps and the cycle keeeps on going.... anyone having the same isssue ?

your router version?

mine DIR-850L HW:B1 FW:2.09TM

mine

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vpnarea

Going to terminate Unifi(rm179/30mbps)
anything i need return to TM?

Finally received my free upgrade to 50 mbps. A bit late but hopefully my connection remains stable

So, it appears that the old customer service portal at mytm.tm.com.my iw no more, and that we are required to create a new account at unifi.com.my. Problem is, I can't seem to access the page - the site times out on Chrome, Opera, and Firefox. TM Help wasn't very helpful, suggesting that the problem is on my end. Anyone able to (or not able to) access unifi.com.my?

May I ask where you are located? Wondering if it's just me, or my area. I'm in Ampang.

unifi.com.my timed out and unreachable. 

dect phone and TV BOX no need return?
then i sign new package 129 for my new house and continue with those old stuff
(Since 129 package without free those thing XD)

Hi guys.. i lodge a complain to tm regarding my fluctuating speed.. most prob they will br sending over their technician... i tested my connection using varjous speedtest... my speed always start with good result at 50mbpa but slowly drop to abou 15 mbps.. the thing is in order to see this type of gradual speed drop, i can only use testmy.net which allow me to use a bigger file size to test my speed. Ookla doesnt allow me to choose the file size for testing. Just wondering will tm accept the testing from testmy.net as it is using a singapore server as cimpared to ookla which can use malaysia server

How to get free access to viu for ruby subscriber? Thanks

Mine was still the old black huawei BTU. Should i request for a change? Based on speedtest using LAN, max i get is around 90mbps. However when downloading, i can achieve 100mbps though..So dont know whether i should request for a change or not?

have some question on TP-Link AC1200, i tried to set it up today at my parents house, but even though i entered the correct username and password, but i can't connect to the internet. with the same username and password, i can connect to the internet using asus rt-n12hp.

at the status page, i even have an IP address, but when my phone connect to the router, it shows a TM page stating that i have entered the wrong username and password.

i got this router because my plan was renewed and i managed to get tm to change for me, is this router tied to my account only?

What is the price to pay after 2 years contract ends?