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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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jusbella
post Nov 21 2017, 11:04 PM

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QUOTE(mango1881 @ Nov 21 2017, 11:01 PM)
Guys, i was on the old unifi package with modem, router, phone, and hypptv box.  Since i have sign up new package RM139 given me the modem+router, phone and new android hypptv, do i have to return the old whole set or just the old modem?
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Just modem.

If u lucky enough they won't request u return back anything.
jusbella
post Nov 22 2017, 08:45 PM

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QUOTE(go626201 @ Nov 22 2017, 07:11 PM)
Any one know onu-alcatel-lucent-i240g can reach 100mbps or not? is it GE port or FE Port?
Thanks.
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Is GE port.
jusbella
post Nov 23 2017, 03:54 PM

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Mine didn't get sms RM10 add on and called TM and said mine not eligible. Anyone got luck try add RM10 without receive sms offer?
jusbella
post Nov 23 2017, 04:00 PM

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QUOTE(Silver_Shadow @ Nov 23 2017, 03:58 PM)
Mine also dun have any SMS.
Just use Unifi within a month.
How bout u?
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Mine legacy customer, first subscribed VIP20. Around 3 years++
jusbella
post Nov 25 2017, 02:09 PM

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QUOTE(toffy @ Nov 25 2017, 02:08 PM)
What's the difference between Free Voice Plan and Free 600 minutes? I thought it is the same thing?
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Voice plan is std20, unlimited tm fixed line to tm fixed line call.

600 minute is call to mobile free 600 minutes.
jusbella
post Nov 25 2017, 06:58 PM

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QUOTE(toffy @ Nov 25 2017, 06:34 PM)
So if they give you STD20, you will both free TM to TM calls, and free 600 minutes call to mobile?
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Yes correct.
jusbella
post Nov 25 2017, 07:01 PM

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QUOTE(raynman @ Nov 25 2017, 07:00 PM)
Does STD20 cover calls to Maxis landline and 1-300 numbers?
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Nope, ONLY tm fixed line.
jusbella
post Nov 25 2017, 07:33 PM

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QUOTE(mylinear @ Nov 25 2017, 07:31 PM)
I'm not sure if that is correct.

The voice plan gives free 600 minutes of national calls per month. This includes to fixed lines and to mobiles.

After the 600 minutes, calls to TM fixed lines is still free but other calls to others  are charged at 10 sen/min.

It is not 600 mins to mobiles every month.
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600 minutes is like a quota, each billing cycle it'll reset back to 600 minute.
jusbella
post Nov 26 2017, 01:16 PM

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QUOTE(zombie777 @ Nov 26 2017, 01:15 PM)
how much technician charge for installation? they will come on 28.11.. cant wait for it..
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Waived until further notice.
jusbella
post Nov 26 2017, 03:18 PM

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QUOTE(zzzhhhzzz @ Nov 26 2017, 03:16 PM)
If im having archer c5 and alcatel lucent i240g.. will they give me new btu and router with the rm10 upgrade from 50 mbps to 100 mbps ?
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No, Alcatel is giga port already.
jusbella
post Nov 26 2017, 09:35 PM

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QUOTE(raynman @ Nov 26 2017, 09:31 PM)
What is PONR?
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Order already completed and installed, and waiting system to update COMPLETE in 24 hours.
jusbella
post Nov 26 2017, 09:51 PM

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QUOTE(soonwai @ Nov 26 2017, 09:50 PM)
I think they misspelled PORN.  blush.gif
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=_=

I follow this site: http://www.tmnetmalaysia.com/2012/08/unifi...tus-remark.html
jusbella
post Nov 26 2017, 10:07 PM

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QUOTE(rhytion @ Nov 26 2017, 10:06 PM)
May I know where to check that status? I suppose it's not on unifi.com.my right?
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Yes its on unifi site.

Point to left side, then choose MY ACTIVITY, from there you can saw status already.
jusbella
post Nov 26 2017, 10:21 PM

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QUOTE(go626201 @ Nov 26 2017, 10:19 PM)
Why my activity showing like this?
I called 100 for upgrade not complain...
[attachmentid=9379761]
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Just ignore, their customer line is not so experienced sometimes can mistake put in category.
jusbella
post Nov 26 2017, 10:27 PM

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QUOTE(stephantsen @ Nov 26 2017, 10:25 PM)
i believe all of us here get the same thing
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Yes correct, mine too~
jusbella
post Nov 27 2017, 02:25 PM

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QUOTE(^Ware^wolf @ Nov 27 2017, 02:18 PM)
how to view this info ?
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After login, on top left click it, then point it then choose my activity.
jusbella
post Nov 27 2017, 07:45 PM

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QUOTE(royalz @ Nov 27 2017, 07:42 PM)
how to check if my unifi plan currently got contract?
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Call 100 or Livechat.
jusbella
post Dec 4 2017, 05:57 PM

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QUOTE(#Victor @ Dec 4 2017, 05:52 PM)
Probably no like other telco do. Couldn't find ant T&C for Voice STD20 wink.gif
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Std20 is only tm to tm fixed line unlimited call. Not include 1800 or 1300.
jusbella
post Dec 4 2017, 06:04 PM

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QUOTE(westlife @ Dec 4 2017, 05:59 PM)
no. STD20 includes 600 mins calls to any fixed lines and mobile lines including none TM number. After 600 mins then TM to TM free unlimited calls and other. Alls pay per use.

Maybe 1300 is not included though since it is special number.
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No, voice premium is 600 minutes call to mobile and other telco fixed line.

Std20 is unlimited tm fixed line to tm fixed line call.


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jusbella
post Dec 4 2017, 06:16 PM

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QUOTE(westlife @ Dec 4 2017, 06:14 PM)
Voice STD20

[attachmentid=9400417]
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Lol then what is 600?

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