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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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soyusa
post Mar 15 2018, 09:25 PM

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QUOTE(fruitie @ Mar 15 2018, 06:24 PM)
Well, to be fair I went there when they just newly opened that time, only few weeks old.
Anyway, QCM is really good. thumbup.gif
RM 139 for 30Mbps is not bad.
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thumbup.gif


QUOTE(MGM @ Mar 15 2018, 06:56 PM)
Why need to change package, can't u just cancel the STD20?
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Price remain same as RM159 with/without standard voice package, it's free from TM.
There will not be RM20 rebate if remove STD20.

QUOTE(mylinear @ Mar 15 2018, 07:51 PM)
I know before the 2 years is up, they will have another offer for these RM139 users to retain them, but...

Don't know why they are so inconsistent and have so many different variations. When the RM139 promo came out they said price for 2 years then back to RM199. At that time Unifi website also showed RM199 for 30M. Later they said price back to RM179 instead of RM199. These are different agents saying different things. Then I noticed Unifi website also changed the 30M to RM179 as it shows now.
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Yeah... good to have you highlight this, previously was RM199 and now RM179, strange. hmm.gif
TM staff told me by the time the contract about ended and there is new package, just hop in to any TMPoint and sign-up that new package and will be okay. laugh.gif
The catch is ==> another 24 months contract. rolleyes.gif
soyusa
post Mar 16 2018, 09:23 AM

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QUOTE(Xefron @ Mar 16 2018, 08:26 AM)
maybe later in this year .... 100Mbps will be the new 10Mbps.
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Yeah... probably like this:

RM79 - 10Mbps
RM99 - 30Mbps
RM119 - 50Mbps
RM139 - 100Mbps
RM169 - 150Mbps
RM199 - 200Mbps

laugh.gif laugh.gif laugh.gif laugh.gif
soyusa
post Mar 17 2018, 01:41 PM

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Saw from FB... perhaps someone may interest on this package?
» Click to show Spoiler - click again to hide... «

soyusa
post Mar 17 2018, 09:36 PM

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QUOTE(rhytion @ Mar 17 2018, 01:52 PM)
Only for teachers registered with KPM lah.
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Oh... I'm aware there is RM59 package for teacher but not aware can subscribe both together as one package. laugh.gif
Thanks for clarify on this. thumbsup.gif
soyusa
post Mar 21 2018, 10:24 AM

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QUOTE(drbone @ Mar 21 2018, 08:25 AM)
Got a call from tm offering to upgrade my Streamyx 4mbps to Unifi 30mbps for rm139.
Any other promo or offer I should look for ?
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That's the standard package currently offer to all ==> RM139 for 30Mbps + Unifii TV (choose either Varnam, Aneka, Jumbo Lite, Ruby or Sport, while Jumbo pack extra RM30) + 24 months contract, without 600 minutes voice call (Need to pay RM20 if you want it).

Since they give you offer, ask if they give you extra Unifi TV package, free Voice call, speed upgrade or no contract, then it would be good deal.
soyusa
post Mar 22 2018, 09:55 AM

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QUOTE(jmas @ Mar 21 2018, 10:19 PM)
What a day!
So TM technician came and replaced the fiber cable from FTB to the modem, still same.
According to my mum, they say suspected is FTB problem, will replace the unit and need me to pay for it CASH.
They will come back tomorrow to fix it (did'nt bring any equipment)

I tested the speed this evening, its getting 1-2Mbps only.
» Click to show Spoiler - click again to hide... «

So ya, its their workmanship problem.
Will get receipt from them (if still need to pay), then try to get credit from Unifi.

ranting.gif  ranting.gif  ranting.gif  ranting.gif
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This is very bad workmanship... the cable is too long and they should cut it slightly shorter. doh.gif

Did TM charge you for the site visit to rectify your problem?
If yes, better let them know about this and get them waive it (or compensate something else).

soyusa
post Mar 22 2018, 10:51 AM

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QUOTE(aneip @ Mar 22 2018, 10:02 AM)
Fiber usually they will cut long. Because not easy to put the head, easy to break. Sometime need to cut few time also. The box is use to roll the excess 1.. No problem if roll correctly.
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Oh okay... thumbsup.gif
From the picture provided... the tech bend the fibre wire incorrectly, either purposely or unintentionally, this is not good.

QUOTE(realone @ Mar 22 2018, 10:11 AM)
Saw TM contractors begin fiber cable installation nearby my housing area. how long will it takes for them to finish their cable installation and ready for public registration?
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Depends... mine is around three months, best practice is follow-up with TM / TM dealer on it.
Did any TM dealer (or local Residents Associations) drop any flyer / inform the Unifi is available for sign-up?

QUOTE(Kazuhito @ Mar 22 2018, 10:30 AM)
True. TM aren't going to answer or accommodate me. Maybe because USJ is such a high density place, losing one or two customers won't make a difference
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Don't think they will care about it for now, maybe you need to wait for their marketing team to call you to offer better deal after termination request submitted.
soyusa
post Mar 23 2018, 12:22 PM

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QUOTE(deepan84 @ Mar 23 2018, 11:44 AM)
after reading comments here, i called Unifi to get a better deal.. currently paying 199 for 50mbps.. Unifi's answer -> Account already enjoyed free speed upgrade UniFi Advance Plus 50Mbps (Thank You Campaign 2017) since 28/02/2017.

they are refused to downgrade to 30mbps RM139 package coz its for new subscribers, it seems. and said all promo is for new users, got no promo for me.

Not under contract since last year July 2017... so quite arrogant jugak this UNIFI..

P/s. im paying 199 exc GST...so the bill is 200plus..
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Want to get Rm139 package for 30Mbps?
Just walk in to any TM-Point and demand for this and should be all good, so far I haven't see anyone successful get it through chat/phone call.

I managed to change to RM139 package for my parent (mid of Feb 2018) and my own (mid of Mar 2018) through TMPoint.
Even the staff told me too many people complaint and report to MCMC, later their upper management decide allow walk-in customer to change it.
Attached Image
soyusa
post Mar 23 2018, 03:55 PM

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QUOTE(Elvin7 @ Mar 23 2018, 03:10 PM)
I am going to subscribe 30 plan. I know TM will provide stock router either dlink or tplink. May i know which perform better?
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If you are light / moderate user on internet access + don't want to spend more $$$, stock router (simple features in settings) given by TM is good enough.
Else, get a decent one from outside for good, price wise depends on the model you choose.

QUOTE(zeronova @ Mar 23 2018, 03:24 PM)
Is unifi down? Unable to connect since last night 12am hmm
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Where are you physically located?

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