u got the relatively bad deal while others get perpetual, i.e. forever discount.

and 100mbps for rm189.
i feel u.

u wonder what the hell got them and users into this f'ing mess!

after 2 weeks, i m surprised this discriminatory practice hasn't caught the attention of anyone impt, not the press, not online media.

slience of VIP, MPs, DUNs, mentelis, CEOs = endorsement of such practices, i guess.

so, it goes on....

already called, went to one tm point.
not doing anything anymore.
100mbps is nice but 50mbps is fine for my usage.
i'm in 2nd class, not as bad as those in 3rd class.
but will watch and see how all this will unfold.

imagine if TNB, Sybas do the same.
diff homes in diff places get diff discounts, pay different electricity and water rates.
all hell should break loose, no?!!

not sure anyone posted, but this phone msg was received by a fren of mine 3 days ago:

... upgrading for just rm10...
join us...
tmpoint damansara utama
petaling jaya
taman desa
kelana jaya
kajang
27/11/2017-31/12/2017
mon-fri

good luck to all.

If u do, u pay rm229 for 100mbps.

The lucky ones pay rm189 + jumbo + 300min free calls.

Tm unifi loves to suck some people selectively.

Better go n shout with garang face before u accept.

Ok, thanks for clarification.

for those in same shoes... maybe something u can try...

unifi 50mbps
rm169+gst
hypptv megapack
no free calls
old equipment
out of contract

i had called 100 2-3 weeks ago, was not entertained, told not eligible.
went to tmpoint, told no such promotion.
never did live chat.

i called 100 again this morning... just to try my luck.

this time, the staff was helpful.
he called back when the line was cut.
was told "can"!!

can tell he recorded everything to make it a valid contract.
he read all the terms&conditions and then ask "do you agree, yes or no?"!
i also asked him questions and made sure he answered for the recording.

results:
+rm10 = rm179+gst
100mbps
600min free calls
jumbo pack (had to give up megapack)
all existing equipment warranty renewed 1 yr
prices and discounts remain same after 24 months.
they will check, if any equipment need to replace, technician will come
7 working days to complete.
given SR no.

so, there u go... my story part 1.
part 2... will see next 7 working days...

This post has been edited by AVFAN: Dec 14 2017, 04:22 PM

your case same as mine.

rm179+gst.

i keep my fingers crossed.

will see how it unfolds next week!

definitely not tm problem.

working fine on my tablet.

i remember reading someone said in the terms/conditions, it is stated speed will reduce during stipulated hours every day - not sure if correct or not..

maxis, on the other hand, proclaims and practice a fair usage policy, i.e. if u download too much, they will throttle u.



so, for heavy users... unifi is unbeatable.

TM is Responsible for everything up to and incl the btu, i.e. modem.

It is their job to maintain it, unless u modified it.

So called tm techncian is likely a contractor, may be pulling fast one on u.

Likely u get no receipt if u go ahead.

Better call 100 or go tm point and clarify first.

This post has been edited by AVFAN: Dec 16 2017, 04:02 PM

is this 50 or 100 mbps now?

that is no good.

i thought 100mbps... 199... not so bad...

if u read more in this thread, u read there r some who have done that.

how effective, what results, i'm not sure.

still, i suggest u call 100 again in a week or 2.

if interested, can read my story in post #5605... incomplete.

no contract, call 100, ask i u can get "RM10 upgrade", see what they offer.

and read last 20 pages - everything has been said - several times by many people.

blissful joy for some, dreadful tears for others.

from yr exp and mine and a couple others i know, they seem to have relaxed this SMS requirement as 31 dec nears.

so, those who fail should keep calling now!


when u were on the phone, u shud hv been told it involves a new 24 mth contract.

with that, it carries a new 1 yr warranty for dect phone, router and hyypbox.

any of them verified faulty by technician will be replaced foc.

do bring this up when the technician contact u.

i m trying to get my ice age hyppbox changed.

still waiting, hopefully all done this week.

if the bill is not showing the right charges and discounts, it usually means sales dept and the billing dept are not talking to each other.

one does one thing, the other does another.

year end, holidays coming...

looks like everyone will hv to spend time and effort to clear it up eventually.

haiz...

not sure if this will shed any light...

i remember the guy on the phone said to me:

"299+60-180=179"

299 is supposedly the 100mbps list price at this time.
60 is jumbo (nothing else).
180 is total discount.

i would expect my future bill to show that.

maybe it's a concerted effort to deliberately overbill to close the year on a high note.

then take a hit next year... creative accounting... everyone is an expert now.

Can say yes... unifi lite.

Not stb, no charge, u can use hypptv everywhere app on your own devices.

https://forum.lowyat.net/topic/4372952