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 Cash payment in Uber, Increase the chance of cancellation rate

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skylinelover
post Aug 16 2017, 11:01 PM

Future Crypto Player😄👊Driver Abamsado😎😎
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QUOTE(wa1k3r @ Aug 15 2017, 01:58 PM)
From Uber

Accepting long trips

When riders use their app to select a pickup location and destination, they are able to choose any destination. However, you may occasionally receive a ride request with a destination that is farther than you wish to drive. If this happens, please cancel the trip. The rider can then request a pickup from other drivers nearby.

Additionally, please note that trips may automatically end after a few hours. You will be notified. If this happens, your rider can request a new ride if he or she would like to continue. You should receive this trip request with the option to accept. It's good practice to discuss this with your rider.


How to cancel? Are riders made to be aware drivers have the right to cancel even after them getting in the car? We can't be calling every rider and ask for destination right?

Last week had 1 ride, emo Nigerian lady.  pick up from Puchong, and had few luggages.  At first tot she's going airport, but after loading her luggages and stuff in the car, found out she's going to Rawang  bangwall.gif
ride was 54km distance and 58min long. total payout to me RM32.79.    bangwall.gif

minus petrol (thru & flow), toll (returning to civilization), i make RM17 nett and 1.5hrs wasted (thru & flow)

and this is the first time she's using Uber.  a usual Grab user.  i believe it is becos no grabber wanna accept her ride, that's why she had no choice but to use Uber. and she also just found out uber is SooOOooOo much cheaper than grab

a few days before that, from Sunway pyramid to Nilai
56km & 51mins.  total payout RM33  bangwall.gif
minus petrol & everything, i made RM20 nett  bangwall.gif

by time i came back to civilization, its already pass rush hour. ranting.gif

a week before that, a regular rider called me, ask for ride from Sg Long to Janda Baik.  i check the uber app, it says RM65  rclxub.gif
did an offline ride with that guy, and i only requested RM70 (at the end he gave me RM75).  but becos of traffic, total thru & flow journey was 3hrs  rclxub.gif

i think someone should start a petition to uber/grab to impose a different fares for long distance ride, at least double the usual fare.  for crossing state or above 50km rides into middle of no where.  there is 99% chance driver's gonna come back to start point empty.  i believe all riders will understand you cant have the same fare structure for long distance trips and especially cross into other states.

e.g. a quick check using the app, from Subang to Cameron Highland is RM200 on uberX.
its 210km and 3hrs each way (non-stop), which means 420km and 6hrs total.  driver receive RM150 - petrol - return toll = RM100 nett for 6 hours and 420km!!!!!! which is RM16.70 per hour and RM0.23 per km  rclxub.gif

these ultra cheap fares & low driver income will make the drivers to do more job cancellation and affect the brand.
or, the drivers will make offline deal with the rider and uber loses its 25% comms.  i'd rather absorb the RM5 cancellation fee than pay 25% comms to uber.

even those airport rides, without multiplier surges or boost is not worth it.  nett payout RM48-petrol-return toll unless willing to wait 5-6hrs for return ride (which is even cheaper)

can experienced drivers tell me how to reject a rider when rider already in the car? what are the excuses i can give them? and how much should i ask for if rider desperate for the ride?
and btw, how to cancel a ride when i already swipe the "Start Trip" button? if not mistaken, driver can't cancel once we hit 'Start Trip'
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Haha agreed.

By right long and short trips should have very different rates.

Today i just saved 1 malay office lady from no transporting at all standing alone in the dark. rclxms.gif

Reason was no takers at all and today i sway sway last 3 trips very long and return empty bcuz that time already 9.30pm lazy 2 fetch any rider back. Hahahaha. doh.gif

This post has been edited by skylinelover: Aug 16 2017, 11:02 PM

 

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