QUOTE(EddyHyip @ Jul 12 2017, 05:45 PM)
I agree. The community should encourage waiting for uber near to guardhouse for convenience for all. It is also a waste of time for passenger for the time taken for driver to enter the condo also.
Before putting the blame on the passengers/riders, try to put yourself in their shoes. What if they are not aware of the security requirements for visitors to enter the condo (especially the renters, homestay, etc.)? I'm sure if they keep on receiving calls frequently to state the unit no. and which block, they'll get the hint, but did Uber/Grab ever issue an email to all their users to do this? Don't know about the rest, but as a rider of both services, I certainly did not receive any such email from them. Only when I posted in this thread, then I am aware of this inconvenience.
Secondly, would anyone like to stand outside the hot sun/rain to wait for the car to arrive? I'm sure some wouldn't mind, but most will. And what about those carrying heavy items/luggages? Wouldn't that be inconvenient for them? And there are also times when the Uber/Grab driver will be stuck in the jam if the request came in during peak hours or if there happens to be some incident along the way which will set them back at 15 - 20 min at worst. If I have to wait that long for the driver to arrive, I'd rather wait inside my condo unit until he/she arrives to the front of the condo.
And fyi, at the condo where I'm staying, the guards here won't go as far as to ask which block and unit I'm staying in. Whoever comes in, just tell them you're picking up someone, then they'll let you in to park near the lobby.