I think it's due to the traffic congestion. Are you staying in KL? These few days the congestion is crazy!

Possible because of cashless job, that's why the driver gone rage

Customer can just click cancel, i don't know how Grab punishment towards customer cancellation, even driver also keep in the dark when touch about this issue.

Some of them didn't notify driver at all, be it call/sms/in apps messenger.

Some of them is call first, cannot wait or pin point wrong location, then they cancel.

maybe more and more drivers dont bother the rating anyway as the incentive is not much compare with previous one

now maybe more flexi driver, drive as they like and as long as AR > 30%

riders should reported bad drivers but sometimes also look at the situation....

i got 1 case RM7 fare and stuck in the jam for 45 minutes. so u still want me to chit chat/entertain with riders ?
btw, got ping but I whatapp the rider to cancel. he insist want to wait for me as ask please and none driver accept his job.... but after sometime, i just cancel by byself....
actually there are plenty teksi driver or uber car in south city, but just because of terrible jam last sat, i think he know by sticking to Grab as least the fare is fixed....

i am against those driver that scolded rider that use promo. in fact promo make us got more biz. is just a matter of time from Grab to use. Rider nothing wrong

i am against those rider order grabshare
1. during super peak hour(2nd rider could cancel and new rider come in, could cancel again , end of the day wasting time)...
2. indicate driver to ignore the 2nd job
3. complain why destination are so much different ?

As for the first one , I am staying in KL. but I was travelling within residential area, so no jam at all. Just that the road here is confusing..so much use waze to get here.

The second one who dropped me in Lrt it is because of many roadblock..so that is pretty understandable la

Report je, biar kena ban

I don't understand why he treated you that way, they get paid rm57 per hour as incentive during some hours everyday.

Source : Today the grab driver showed me his payout receipts

57 per hour if and only if they get 4 trips within that particular hourly block and that's not yet deducting Grab's commision of 20% yet. So around 45.6 only

Waaah 57/hour!!

That is like even more than promoter, talking about part time job point of view..

Well he got a ride, got paid, got incentive..now I really dont understand why dont wanna use waze and then scold me 😅

I'm one of grabcar driver
In my experiece there are customer that is
1. know how to use the apps
2. donno how to use the apps

for me almost 80% know how to use the apps
which means, know their pickup/dropoff location that help us; grabcar driver alot and somewhat give us motivational boost for the next ride

but the other 20% that :
1. send wrong pickup/dropoff location
2. want to avoid tolls which make a longer ride with a cheap price, driver loss their own money not grabcar, which means we're like charity
3. have to wait for a longer time, more than 10 minutes
4. didnt show up at the pickup point
5. many more

that give the driver negative impact, make the driver angry and misbehave
but, as a driver, we also should know it is part of our job, to keep it professional.

as for me, i get angry sometime with certain customer, but i kept in mind to be positive all the time, it is hard but you'll get use to it
keep smiling even its an awkward smile, but just smile

and to add, i didnt accept the grabshare/promo ride, only normal rides. for your info grabcar gives us option to accept or not the job given, it is flexible! and i like that

so this how much i make today from 7.00 am - 11.00 am
well just for reference for whoever want to drive with grab

oh and another things, if the driver is really rude, give them bad feedback/ call grabcar
same as driver, if the customer is rude, late, didnt show up etc etc, just call grabcar hq and report

easypeasy, enjoy riding with grab guys

well isn't it great to have another grab driver here to share experience.
May I kow why you do not want to accept promo code ride? I mean, it is the same like if customer pay with credit card, isnt it?

waah 4 hrs and get almost 200 rm, thats quite impressive

6 hours 200 RM is average only

Im one of the riders who frequently used grab/uber because of promo code. But few days before raya, it was hard to get drivers using the code compared last time and why driver prefer not take up riders with the promo codes? Its same as paying with credit card right?

Same! I also feel the same..I can try up to 7times n still dont get a driver at all..like there is no name appearing at all.
My area is in KL, near mid valley.

I also think the same..isnt it same like pay with card..
Thats why I am waiting for the response from that grab driver above your comment

Because the promo code is credited into credit wallet and often delay top up by few days or weeks, causing driver didnt receive any cash on the spot and we have to monitor one by one. Hence most of them boycott when see customer with promo code.

Until the large scale of boycott by driver and Grab decided to rectify problem by promising enter cash wallet by next business day. Previously driver was keeping in dark and there is no clear SOP about promo code.

Some driver I think didn't read what Grab email or driver blog and hence they still boycott it.

They must be in a rush to get the next customer

Many grab drivers broke their own records this Raya by X2 X3.

how about RM400 @ 4 hours?

so rich what is yr nett income