taxi drivers infilterate into grab

Maybe those driver dont have internet quota ...

sorry but i have to say could be many drivers also feed up with the riders and some of them now become have teksi driver attitude.

we as drivers, we think grab too sided to riders...

if u not happy, always can complaint to CS or stop using Grab, its ur right.

use the "star", don't just ignore it..

I also don't know why they picky about this, but like i said not all driver against this, i accept any job that ping my phone...
There is few times i received so many promo job, like 8 out of 10 of them, and then grabshare job overwhelmed also like 8 out of 10 jobs too...

Many of them are not well inform or didn't read what Grab email to them.

Can't blame them through because they did not check email frequently like us.
Very simple, the customer before u has trigger the driver angriness and it lead them to carry the anger emotion to the next trip.

It can be a lot incident for eg. late min cancellation, customer insist no toll road, customer no show after waiting more than 10mins, customer pin point wrong location etc.

All these lead to boiling mood for driver and they have to face it daily. Do u know how much cancellation rate by customer face by me for the past few weeks, it is almost 10-15% of total jobs. Majority of them pin point wrong location when peak hours (when there is surge) or play around with it.

Driver has to face stringent rule and some customer play around with it because of Grab relax rules & regulation towards customer.

3 drivers out of how many ?

ive taken more than 100 rides and ive only met with 1 driver with body odour, rest all rides all perfect

I think it's due to the traffic congestion. Are you staying in KL? These few days the congestion is crazy!

I don't understand why he treated you that way, they get paid rm57 per hour as incentive during some hours everyday.

Source : Today the grab driver showed me his payout receipts

I'm one of grabcar driver
In my experiece there are customer that is
1. know how to use the apps 
2. donno how to use the apps 

for me almost 80% know how to use the apps
which means, know their pickup/dropoff location that help us; grabcar driver alot and somewhat give us motivational boost for the next ride

but the other 20% that :
1. send wrong pickup/dropoff location
2. want to avoid tolls which make a longer ride with a cheap price, driver loss their own money not grabcar, which means we're like charity
3. have to wait for a longer time, more than 10 minutes
4. didnt show up at the pickup point
5. many more

that give the driver negative impact, make the driver angry and misbehave
but, as a driver, we also should know it is part of our job, to keep it professional.

as for me, i get angry sometime with certain customer, but i kept in mind to be positive all the time, it is hard but you'll get use to it
keep smiling  even its an awkward smile, but just smile

and to add, i didnt accept the grabshare/promo ride, only normal rides. for your info grabcar gives us option to accept or not the job given, it is flexible! and i like that

so this how much i make today from 7.00 am - 11.00 am
well just for reference for whoever want to drive with grab

oh and another things, if the driver is really rude, give them bad feedback/ call grabcar
same as driver, if the customer is rude, late, didnt show up etc etc, just call grabcar hq and report

easypeasy, enjoy riding with grab guys
[attachmentid=8921137]
[attachmentid=8921138]

Im one of the riders who frequently used grab/uber because of promo code. But few days before raya, it was hard to get drivers using the code compared last time and why driver prefer not take up riders with the promo codes? Its same as paying with credit card right?