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 Hotlink Tablet Plan Rip Off ! This Can Also Affec, Hotlink Tablet Plan Rip Off ! This Can

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ikengkai
post Oct 18 2017, 04:56 PM

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QUOTE(jmts @ Oct 13 2017, 03:55 PM)
Update : I could not find an email for Hotlink customer service so contacted them on Twitter.

They replied v fast - confirmed that my SIMs are expired and dead even though my data plans are valid until 2018.

Reason they gave is that this is SKMM direction - so now its all SKMM's fault ?
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Move to other telco, forget about Maxis / Hotlink.
asiatrader98
post Oct 26 2017, 11:16 AM

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QUOTE(ikengkai @ Oct 18 2017, 04:56 PM)
Move to other telco, forget about Maxis / Hotlink.
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vmad.gif vmad.gif vmad.gif

purchased RM45 for 1 years 2 gb in aug 2017 which i always use it as backup

today i only noticed the line is terminated vmad.gif vmad.gif vmad.gif vmad.gif

This post has been edited by asiatrader98: Oct 26 2017, 11:16 AM
asiatrader98
post Oct 26 2017, 11:33 AM

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QUOTE(ericlawyh @ Sep 8 2017, 07:40 PM)
Just lodged a case to MCMC today.
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i will follow too

even only rm50 ..... vmad.gif vmad.gif vmad.gif
KannaSai1
post Nov 13 2017, 01:53 PM

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i checked , mine is boardband plan. can i mnp out ?


YM lai
post Nov 21 2017, 05:21 PM

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now i knew that, not only me having these problem.
hotlink haven't reply me yet.

https://forum.lowyat.net/index.php?showtopi...99s+Tablet+Plan
RDoe
post Nov 22 2017, 02:44 AM

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QUOTE(KannaSai1 @ Nov 13 2017, 01:53 PM)
i checked , mine is boardband plan. can i mnp out ?
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Hotlink Tablet plan already changed to Hotlink Broadband plan for nearly a year already...
KannaSai1
post Nov 22 2017, 08:20 AM

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QUOTE(RDoe @ Nov 22 2017, 02:44 AM)
Hotlink Tablet plan already changed to Hotlink Broadband plan for nearly a year already...
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I bought it coz it's nice number. But sadly it's can't mnp.
J-HAM
post Nov 30 2017, 02:37 PM

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QUOTE(asiatrader98 @ Oct 26 2017, 11:33 AM)
i will follow too

even only rm50 ..... vmad.gif  vmad.gif  vmad.gif
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I'm too a victim for this stupid hotlink plan. Already complaint to MCMC & now forcing maxis to reimburse my money. Hope everyone affected by this to do the same.
good1115
post Dec 26 2017, 11:38 AM

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I have just email complain to CFM <aduan@cfm.org.my>
sam240
post Feb 9 2018, 09:57 AM

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I'm still holding one Hotlink Tablet simcard now:
Data Plan expire on : 12 Feb 2018
Line Active until : 23 Mar 2018

Plan to topup and buy RM45 for the data and RM33 for the 365 days validity, I still can proceed with this?
grazy
post Feb 9 2018, 10:10 AM

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QUOTE(sam240 @ Feb 9 2018, 09:57 AM)
I'm still holding one Hotlink Tablet simcard now:
Data Plan expire on : 12 Feb 2018
Line Active until : 23 Mar 2018

Plan to topup and buy RM45 for the data and RM33 for the 365 days validity, I still can proceed with this?
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Mine is expiring in May. Thinking to renew it as well.
But remember that the validity365 only available in USSD option. For the Data Plan still can use app to purchase.
sam240
post Feb 9 2018, 10:53 AM

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QUOTE(grazy @ Feb 9 2018, 10:10 AM)
Mine is expiring in May. Thinking to renew it as well.
But remember that the validity365 only available in USSD option. For the Data Plan still can use app to purchase.
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I see. Thanks for this.
As long as buy the validity365 before the due date then will keep the line alive, right?
Data can purchase/renew later.

grazy
post Feb 9 2018, 11:08 AM

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QUOTE(sam240 @ Feb 9 2018, 10:53 AM)
I see. Thanks for this.
As long as buy the validity365 before the due date then will keep the line alive, right?
Data can purchase/renew later.
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It should be that way if no changes.
As I recall correctly our plan got no grace period (50 days) after the validity.
Wonder they have include any grace periods into this 'new' tablet plan or not.
Anyway, i will not take that chance, just try to renew it few days before validity expire :>
sam240
post Feb 9 2018, 01:46 PM

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QUOTE(grazy @ Feb 9 2018, 11:08 AM)
It should be that way if no changes.
As I recall correctly our plan got no grace period (50 days) after the validity.
Wonder they have include any grace periods into this 'new' tablet plan or not.
Anyway, i will not take that chance, just try to renew it few days before validity expire :>
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Yeah, I think the same way too.
Well, can Hotlink Tablet topup with "share topup" from other Hotlink normal prepaid simcard or buy "share topup" from shopee / lazada?

grazy
post Feb 9 2018, 03:27 PM

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QUOTE(sam240 @ Feb 9 2018, 01:46 PM)
Yeah, I think the same way too.
Well, can Hotlink Tablet topup with "share topup" from other Hotlink normal prepaid simcard or buy "share topup" from shopee / lazada?
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This one not so sure. The option is available in the app, maybe you give it a try and let us know ^^
sam240
post Feb 10 2018, 03:34 PM

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QUOTE(grazy @ Feb 9 2018, 03:27 PM)
This one not so sure. The option is available in the app, maybe you give it a try and let us know ^^
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I just did a test. Shared a topup from Hotlink prepaid simcard (with USSD option) to my Hotlink Tablet Sim, no problem with it icon_rolleyes.gif

This post has been edited by sam240: Feb 10 2018, 04:45 PM
RDoe
post Feb 11 2018, 05:58 AM

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QUOTE(sam240 @ Feb 10 2018, 03:34 PM)
I just did a test. Shared a topup from Hotlink prepaid simcard (with USSD option) to my Hotlink Tablet Sim, no problem with it  icon_rolleyes.gif
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Thanks for trying and updating rclxms.gif
sam240
post Feb 11 2018, 03:38 PM

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QUOTE(RDoe @ Feb 11 2018, 05:58 AM)
Thanks for trying and updating  rclxms.gif
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You're welcome.

Purchased share topup from Shopee, paid RM64 for RM80 credit and buy 365 days directly, worry forgot and lost precious simcard sweat.gif

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