Hotlink Tablet Plan Rip Off ! This Can Also Affec, Hotlink Tablet Plan Rip Off ! This Can
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 Sep 8 2017, 09:05 PM
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#1
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Junior Member
263 posts Joined: Oct 2007 
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After reading all threads, now I understand why my hotlink tablet plan suddenly can't even connect to maxis network, while the 2gb valid till may 2018. It really a maxis scam,change of the plan without written inform or any sms. Maxis #Hotlink
This post has been edited by ikengkai: Sep 11 2017, 09:43 AM |
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Sep 11 2017, 09:48 AM
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#2
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Junior Member
263 posts Joined: Oct 2007
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QUOTE(extercy @ Sep 9 2017, 10:53 PM) Report to MCMC.. if no one reports, then Maxis will do this again in the future. I don't know if Maxis is following some ISO standard.. if not can report to the ISO body also for failing to comply to standards. After reading the post from other thread, after complaint they just extend the expired date to original 2GB 1 year, but not change back to previous Hotlink Tablet Plan, mean I need to face the same issue at 2018 again. I will find other telco that suite my backup usage model and avoid Maxis / Hotlink (Maxis & #Hotlink ). What they had did to those Hotlink Tablet Plan was a slap on their own face! They could just stop sell new plan, and encourage people move to other plan, but not quietly did it.   |
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Sep 11 2017, 11:33 AM
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#3
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Junior Member
263 posts Joined: Oct 2007
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Try to search for alternative to the Hotlink Tablet Plan, it seem that 2 good options out here.
1. Buzz Me - ride on U Mobile network. The Smart Surf with RM45 for 3GB, data validity follow the main account. Thus to subscribe the Smart Validity for RM38 for 365 days, then good to go. 2. Tune Talk - ride on Celcom Network. (prefer this) RM10 for 365 days validity. And the pay per use is 2sen per MB, or per session. There is other monthly data plan like RM28 for 4GB. For minimum and occasionally data usage, or internet for tablet, the 2sen per MB sound good to me compare the Buzz Me plan, which per year minimum need to spend RM 83. For tune talk, it could be just RM30 - RM50 for my usage pattern. For those super high usage, there is RM200 for 48GB yearly plan. It translate for 4Gb per month, and RM16.70 per month subscription. Sound like good deal huh... Just worry how the Celcom network perform, as lot of people claim it spotty and not stable, anyhow, it should be far better than U Mobile. |
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Sep 11 2017, 10:03 PM
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#4
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Junior Member
263 posts Joined: Oct 2007
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QUOTE(extercy @ Sep 11 2017, 01:38 PM) I am on TuneTalk and it is pretty good since most of the time I am on WiFi, so no point for high GB data. Agree with you, based on location and some top telco will have dead spots too. Whether it is Digi, Celcom or Maxis, it depends on location. Some location you don't have a choice as that provider have better coverage there. So change providers based on location, no point being loyal to just 1 telco provider as these main telco providers are not interested in customer service. In Klang Valley, all the telco providers are the same.. all also have some dead spots here and there but generally ok.  Will go ahead to online order the Tune Talk sim card... Bye bye Maxis Hotlink. |
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Sep 16 2017, 05:12 PM
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#5
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Junior Member
263 posts Joined: Oct 2007
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QUOTE(ericlawyh @ Sep 15 2017, 03:14 PM) Just for you guys info, Maxis has come up with such Tablet Plan T & C to cover their a**. As expected, this is an unfair term and condition most of telcos will use to backup themself. Even bank and those credit cards TnC did this.Hotlink Tablet Plan - Terms & Conditions Need to boycott those unethical big shot... |
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Sep 25 2017, 09:21 PM
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#6
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Junior Member
263 posts Joined: Oct 2007
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QUOTE(jmts @ Sep 24 2017, 08:41 PM) Glad to have found this thread and to know that I am not alone. Should use up all the data and credits, to load their network.I have 2 Hotlink Tablet SIMS that I have maintained for the last few years, and one of them stopped working when I wanted to use it on Sat. I know the last top up on this SIM was in Apr 2017 and at that time I also renewed the 2GB for 1 year data plan. I visited the Maxis Centre at Danga Bay JB and the staff insisted that I had let the line expire by not topping up every 50 days. The way she put it, it was my fault and nothing was mentioned about Hotlink's change in rules even though I kept saying I never had to top up every 50 days previously. I asked her how come my other Tablet SIM line was still working, and she told me that that would also expire next month unless I topped up.  Maxis is a bloody unethical company and I am dumping both SIMs even though there is lots of data left in my quota. Not letting them earn another cent from me. |
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Oct 18 2017, 04:56 PM
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#7
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Junior Member
263 posts Joined: Oct 2007
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QUOTE(jmts @ Oct 13 2017, 03:55 PM) Update : I could not find an email for Hotlink customer service so contacted them on Twitter. Move to other telco, forget about Maxis / Hotlink.They replied v fast - confirmed that my SIMs are expired and dead even though my data plans are valid until 2018. Reason they gave is that this is SKMM direction - so now its all SKMM's fault ? |
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