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Unifi Unifi Lite 10Mbps - v2.0 -, TM illegitimate child hidden in basement

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TOMEI-R
post May 23 2017, 10:37 AM

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QUOTE(westlife @ May 23 2017, 09:08 AM)
Pleas go ahead and make complaint.

Tm Contractors are trying to cheat customers by paying extra and a lot extra than usual to TM for the extra work taken.

Must stop their act.
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Did already. Tm mentioned that all standard installation comes with 50m of fibre optic cables which is more than enough for a standar terrace house. (Unless if you want the cable to go through two rounds around your house).

QUOTE(totally_skint @ May 23 2017, 10:15 AM)
I think they will still charge you as there is more work to pull wire through pipes than lay inside those white external ductings.
Also I think they will claim extra charges on the basis of installing hidden wiring even if you already paid and installed internal piping.
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You are right. If the contractors are to charge, its supposedly for the casing or duct for the fibre cables to go through. There was none on mine. So Tm is sending their inspectors over to inspect and see if their contractors didnt follow SOP by installing the duct covers and also if they were over charging.


So we will see how tm settles this issue. Will update here.
TOMEI-R
post May 23 2017, 03:07 PM

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QUOTE(MGM @ May 23 2017, 11:06 AM)
By the way TOMEI-R did u get a Fiber Termination Box(FTB)? Or they coil the fiber at the entry hole without FTB and connect directly to the FWS on the internal wall?
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I did get the small white colour FWS on the wall but I did not see any FTB. You have a pic of how the FTB looks like?
TOMEI-R
post May 23 2017, 03:10 PM

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Best part is the installer even told me to call him first if there are any problems with Unifi. Thats when I sensed something is wrong. No wonder because they didnt install the duct or cover for the fibre cables.
TOMEI-R
post May 23 2017, 03:28 PM

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QUOTE(y561994 @ May 23 2017, 03:25 PM)
Its like this: https://forum.lowyat.net/uploads/attach-16/...-1294450521.jpg

nowadays installer nvr provide dy. not sure whether can pay them to get one.
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Oh.. This. I asked and they told me this is the old model. Nowadays its a small white box, a bit wider than a ciggarete box.
TOMEI-R
post May 23 2017, 11:36 PM

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QUOTE(y561994 @ May 23 2017, 09:36 PM)
FTB like a small white cigarette box? Isnt that the FWS?
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This is the only box I got. Installer mentioned this is replacing the old ftb.


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TOMEI-R
post May 23 2017, 11:40 PM

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QUOTE(spikey2506 @ May 23 2017, 09:50 PM)
Within one week after installation, the installer is still responsible. Even if you call TM within one week, they will still ask the installers to come and check. After that, TM will take over.
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TM Cs said they will send a different team which are their own team to inspect the workmanship and materials (duct cover used) for my case as this is not a defect job but rather a incomplete or shoddy workmanship by the installers.

QUOTE(danielSinclair @ May 23 2017, 10:29 PM)
Can try hypptv everywhere apps? How the quality of the connection?
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Just downloaded on my phone. Waiting for my Xiaomi Mi Box to arrive tomorrow to try. Im also waiting for my friend in Tm Point to send me a Huawei V9 stb box to try but she claimed that Everywhere Lite ID is different from the normal Hypp Tv Id. Being so, we could only watch from the phone and not from the STB even if we have one. I will try and update here if successful.
TOMEI-R
post May 24 2017, 07:47 AM

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QUOTE(hong9732 @ May 24 2017, 02:42 AM)
How come my one dun have this box? What is the purpose of this box?
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You would have. Just that you need to check where they placed it.

QUOTE(MGM @ May 24 2017, 06:24 AM)
This box is Fiber Wall Socket(FWS) fixed on the internal wall. Most ppl dont get the Fibre Termination Box(FTB) which is fixed on the outer wall. A black Fiber is pulled from the pole to FTB and then a white Fiber is connected to the FWS. For those who are shortchanged n  dont get the FTB, a black fiber is pull to the outer wall, then the fiber is coiled(see pic below) a few rounds for spare b4 it goes thru the wall and connect directly to FWS, then a white fiber will connect to the BTU.

TOMEI-R did u get this coil of black fiber on the outside wall b4 it is connected to the internal wall? It is so ugly n this is where the FTB should be.

LeonTan is this how it is done nowadays?
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Nope. I ask them to splice it to the exact length so that it looks neater.


QUOTE(cucubud @ May 24 2017, 07:37 AM)
Same for me.
This is what they gave me.
[attachmentid=8843568]
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This is standard. No more ftb for new installations.
TOMEI-R
post May 24 2017, 07:49 AM

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QUOTE(alien3d @ May 24 2017, 07:32 AM)
1 day before suppose complete olt patching. Zerg rush or not or wait ....
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If is not ready then they will still give u the same answer.
TOMEI-R
post May 24 2017, 11:21 AM

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QUOTE(pwlow @ May 24 2017, 10:13 AM)
Unifi Lite free phone set need to redeem at any nearest TM point within 1 months from activation date (Installation date), but some of TM point CS told my customer need wait for SMS. But according to my admin, some of customer will not get SMS not sure why. Do you have this problem ? Now, regardless get or not just inform TM point CS want to get the set as need to redeem within 1 month, if they reject than jumpa thier punya manager to talk ........
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The phone can be collected after TM have updated their system which takes one to two weeks after installation. No hurry for me as I dont use the phone also. Im maintaining the old streamyx number.

QUOTE(MGM @ May 24 2017, 11:00 AM)
I was referring to the coil of fiber in the picture where FTB is supposed to be b4 the fiber goes into the house.
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Ask them to shorten the cables and tuck behind the small box neatly like mine. Looks much better. And I definately would prefer the smaller one over the older bigger uglier one. laugh.gif
TOMEI-R
post May 24 2017, 01:57 PM

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QUOTE(elmond @ May 24 2017, 12:15 PM)
yes, im using rm129 unifi lite
tm give 3700 points for phone redeem but wired type.

model SY2101A
http://www.soyotech.com.my/single%20line%2...e=page%201.html
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Aiyark. I thought got tm cordless phone. But nevermind lor, since its free. Cant complain much. Not sure if collecting though. laugh.gif
TOMEI-R
post May 25 2017, 01:19 PM

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QUOTE(wargreymon12 @ May 25 2017, 06:34 AM)
How much should that cost? The shrimp alone..p... I can see it being rm8-10 for one piece, but the squid.. I don't really know the prices.
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QUOTE(LeonTan @ May 25 2017, 11:28 AM)
Actually can buy Android box then install the Hypptv Everywhere but I heard many ppls said the Hypptv Everywhere not very stable.
So for those want get Hypptv pack, straight go for RM179 30Mbps
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Bro... I got a Huawei V8 TM Stb from a friend. Can I use my Hypp TV Everywhere Id and watch like normal with the TM STB on my tv? I have asked many people, some tm staff say cant some say cant.

QUOTE(alien3d @ May 25 2017, 11:37 AM)
you allready on contract.. nothing you can do about it..
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Correct. laugh.gif

This post has been edited by TOMEI-R: May 25 2017, 01:19 PM
TOMEI-R
post May 25 2017, 02:49 PM

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QUOTE(LeonTan @ May 25 2017, 02:10 PM)
Same, just maybe some processor faster, more RAM, more stable, quality better
Depends, now mostly STB provided by TM is locked, not like last time is unlocked and got google play which can install many many apps

Yours is locked? Maybe you can try unlocked if locked. Pls dont do update coz new updates all will locked STB and youtube apps also will hilang  laugh.gif
Yup, normal surfing should be ok but more heavy user go for 30Mbps
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Some say the hypp tv everywhere Login ID is different from the normal Hypp TV login id. So they everywhere id cant be used on the STB. Only on apps on Mobile devices. Dont know which is which now.
TOMEI-R
post May 25 2017, 04:21 PM

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Got the STB box. Will update later after I have tried it out.
TOMEI-R
post May 25 2017, 09:32 PM

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QUOTE(Maxieos @ May 25 2017, 08:54 PM)
How to know which area was cover with unifi lite ? DSL cable or fiber area ?
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If you area have unifi means there is fiber.

This post has been edited by TOMEI-R: May 26 2017, 09:07 AM
TOMEI-R
post May 26 2017, 11:14 AM

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QUOTE(monkeybeh @ May 26 2017, 10:42 AM)
how long did you guys streamyx terminated after Unifi installation?
6 days passed still no sign of termination.
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They just billed my credit card today for streamyx. doh.gif
TOMEI-R
post May 26 2017, 11:37 AM

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QUOTE(elmond @ May 26 2017, 11:24 AM)
how the experience on STB?
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No time to try out yet bro. Will update later.
TOMEI-R
post May 27 2017, 01:00 AM

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QUOTE(pwlow @ May 26 2017, 05:00 PM)
KL area a lot.....here only few I manage to secure. most of them do not have fiber cover.......u kaya la......
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QUOTE(pwlow @ May 26 2017, 06:35 PM)
Yes ..... submitted a lot but not success, not coverage ya. All copper line, 100% fail on SUBB. Only fiber will be 99%, but fiber also got case some port full.  bangwall.gif
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Relax bro. Business will come. Anyway, good job guys, you and leontan are doing a good job assistig fellow forummers here apply unifi lite.
TOMEI-R
post May 28 2017, 02:08 PM

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For those wishing to subscribe to unifi, the list of agents are already on page one of this thread. No need to post asking for pm or whatever. Just contact the respective agents for your area.
TOMEI-R
post May 30 2017, 11:43 AM

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QUOTE(SticH @ May 29 2017, 07:10 PM)
Hey guys, for the installation with extra charges ( wiring through roof ), do we pay directly to contractor or it will be charged on the next bill?
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You can try to wriggle your way out of it by calling Tm on the spot and try negotiating the price. But yes, you have to pay directly to the contractor.

QUOTE(todak @ May 30 2017, 10:19 AM)
I paid RM150.00 for wiring thru roof directly to installer and its stated in acceptance form that I signed.
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Same with mine. I complained to TM and they made them call me and settle the case. I didnt ask for my money back though, but I asked them to install the casing/insulator around the fibre optic cables from the pole to the entry point into my house.
TOMEI-R
post May 30 2017, 11:46 AM

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QUOTE(joeroxworld @ May 28 2017, 09:49 PM)
I just terminate Streamyx 4 mb RM 149 and installed Unifi Lite 10 mb RM 129.

Previously 3rd party agent kept saying there won't be Unifi Lite in my area, only Unifi Advanced RM 179.

Not everyone need Hypptv and land line. Don't trust the 3rd party agent.

Be patient and just wait.
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Many have applied through agents. TM's own personnel are not too interested in helping you apply though.


QUOTE(flam1x @ May 28 2017, 11:35 PM)
Hi guys I'm interested to subscribe unifi lite. I'm at Bangsar area, which agent to contact yeah?
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REfer to page one of this thread.

QUOTE(Yuuki1218 @ May 29 2017, 12:12 AM)
Does anyone know what problem with this ? Only 1 light on. Worried if only mine not working.
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Your wifi/network connection should not be online with the red blinker. All should be green.

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