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 HelloGold - Ask Me Anything, related to HelloGold or gold in general

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Joshua_ambrose
post Mar 20 2019, 09:50 PM

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QUOTE(majorarmstrong @ Mar 20 2019, 09:48 PM)
after reading the TnCs, basically those won RM88 cannot win it anymore but got chance to win 388, 288 and 188
so next week i hope i win RM188 will do... muahahahaha!

user posted image
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smile.gif
Joshua_ambrose
post Mar 21 2019, 09:55 AM

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QUOTE(David83 @ Mar 21 2019, 08:36 AM)
Seems like there's a correction email on the Week 4 Winners.
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Good morning. The Correction was the the campaign end time and not the winners. smile.gif
Joshua_ambrose
post Mar 21 2019, 02:42 PM

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QUOTE(avinlim @ Mar 21 2019, 02:20 PM)
What is the monthly limit of adding cash to buy gold? It doesn't seem like RM30k for daily limit.
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The maximum daily transactions limit (Add cash and withdrawal combined) is RM30,000. For Boost, there is a limit of 10 Add Cash attempts which includes successful and unsuccessful attempts.
Joshua_ambrose
post Mar 22 2019, 11:07 AM

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QUOTE(avinlim @ Mar 22 2019, 09:13 AM)
So, what is this limit all about?

So far reloaded <RM4000
Times reloaded <8 times

user posted image
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Hello avinlim. This page shows the limit imposed by Boost and not HelloGold. I would advise you to check this with Boost.
Joshua_ambrose
post Mar 27 2019, 10:48 AM

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QUOTE(majorarmstrong @ Mar 27 2019, 10:06 AM)
anyone got bonus gold this week?
or they are slow on their winner selection yet again?
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Good morning. As per usual, we will announce the winners by 4pm today. All the best everyone!! smile.gif
Joshua_ambrose
post Apr 2 2019, 12:31 PM

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QUOTE(preducer @ Apr 2 2019, 12:28 PM)
user posted image

Yeah free rm3 gold haha
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Joshua_ambrose
post Apr 3 2019, 11:37 AM

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QUOTE(Ganandran @ Apr 3 2019, 11:36 AM)
Received 0.017 g Gold... hahaha at least something
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Joshua_ambrose
post Apr 3 2019, 05:38 PM

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QUOTE(avinlim @ Apr 3 2019, 03:32 PM)
there is alot gold given man...!
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nod.gif
Joshua_ambrose
post Apr 4 2019, 09:36 AM

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QUOTE(majorarmstrong @ Apr 3 2019, 10:27 PM)
anymore promotion or contest or lucky draw ?
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Good morning all. Hang tight. More promos coming soon biggrin.gif
Joshua_ambrose
post Apr 4 2019, 09:53 AM

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QUOTE(David83 @ Apr 4 2019, 09:38 AM)
You got insider news?
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Joshua_ambrose
post Apr 4 2019, 10:13 AM

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QUOTE(Ancient-XinG- @ Apr 4 2019, 10:11 AM)
He is representative from hellow gold.
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Joshua_ambrose
post Apr 4 2019, 12:50 PM

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QUOTE(Ancient-XinG- @ Apr 4 2019, 10:17 AM)
Hey do you mind to tell the marketing dpmt that think something good especially for existing customer. I mean criteria such as long term investors (no in and out of fund frequently), minimum amount of investment...

Most of the promo are targeting to lure customer not enhancing present customer base.

As you can see in the previous promo, (no offense to the winner) those winner got the free gold and run away. You think the ecosystem can sustain in the long term? In the eye of long term investors, you just taking fees to support this.

Make some rule such as won gold can't be withdraw in 6 months or minimum investment time frame must at least few months to entire chance to win etc etc.

I mean no offense to previous opportunist, this is completely normal.
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Thank you very much for your suggestions. Rest assured that promotions for existing customers are indeed in the pipeline. We are excited to kick-off these promotions and will announce it to all our customers soon. Stay tuned smile.gif
Joshua_ambrose
post Apr 8 2019, 05:37 PM

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QUOTE(life27 @ Apr 8 2019, 05:27 PM)
Oh god
Withdraw last Thursday , today is Monday, money not yet bank in back to my account , is that normal ? Or I should make a report ?
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Hey there. Could you DM me your email address please? I'll have a look into it.
Joshua_ambrose
post Apr 12 2019, 11:40 AM

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QUOTE(David83 @ Apr 11 2019, 07:50 PM)
Let's summon Joshua_ambrose to answer your query in deep.
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Damn!! "Summoned" summore. LOL. That's a first and an honor!

To answer the question" No, you do not need to go to Singapore to get your gold. IF HelloGold should close, the company liquidator will sell the gold, deduct the administrative fees owed and return the cash value back to you according to the market price of the day of sale.
Joshua_ambrose
post Apr 12 2019, 11:41 AM

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QUOTE(epie @ Apr 12 2019, 08:08 AM)
problem solved and laready received the money i withdraw
good job HG cs for calling and clarify the problem with me  rclxms.gif
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Joshua_ambrose
post Apr 15 2019, 02:45 PM

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QUOTE(timo1003 @ Apr 15 2019, 02:35 PM)
Hi, Joshua_ambrose may I know if there is any upcoming promo for buying gold? smile.gif
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All shall be revealed in due time whistling.gif
Joshua_ambrose
post Apr 29 2019, 05:39 PM

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QUOTE(Ancient-XinG- @ Apr 27 2019, 09:27 AM)
Joshua.

Where is the promo dude. Don't tell me it recycling e waste.
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All in good time, my friend. Of course all our customers will be informed when we roll it out smile.gif
Joshua_ambrose
post Apr 29 2019, 05:48 PM

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QUOTE(David83 @ Apr 29 2019, 05:44 PM)
That is very condescending reply to say that there's no promo for now!  dry.gif
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I can assure that we are coming up with a promo very soon smile.gif
I wish I could give you more details right now.....all under wraps till we roll it out.

This post has been edited by Joshua_ambrose: Apr 29 2019, 05:49 PM
Joshua_ambrose
post Apr 29 2019, 05:56 PM

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QUOTE(David83 @ Apr 29 2019, 05:53 PM)
You should use phrase like, "Stay invested, you'll be rewarded"! laugh.gif
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Hahaha...that's a good line indeed!!! rclxms.gif


Joshua_ambrose
post Apr 30 2019, 10:42 AM

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QUOTE(Chyan @ Apr 30 2019, 10:08 AM)
Failed 3/3 times? I assumed it has got to do with the direct debit downtime announcement.
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Hi all. This has nothing to do with the Direct Debit downtime. We are checking with Boost on this matter and will update everyone shortly. Thank you

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