QUOTE(ronnie @ Jun 16 2017, 02:59 PM)
Credit Cards UOB Credit Cards v8, YOLO feature change! Min 8 swipes p/m
Credit Cards UOB Credit Cards v8, YOLO feature change! Min 8 swipes p/m
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Jun 16 2017, 03:03 PM
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Staff
72,807 posts Joined: Sep 2005 From: KUL |
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Jun 16 2017, 03:32 PM
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Senior Member
4,725 posts Joined: Jul 2013 |
QUOTE(Gen-X- @ Jun 16 2017, 02:39 PM) Hai guys, my first statement date was on 23rd May 2017. it will be the same date every month, ie 23rd, in your case.Does this mean that my current cut-off statement billing till 22nd June 2017? Transaction on 23rd June will be counted as July statement? Thank you in advance. |
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Jun 16 2017, 10:17 PM
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur |
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Jun 19 2017, 12:03 AM
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Junior Member
359 posts Joined: Jan 2015 |
just spent > RM 1500 on online purchase 12.01 AM .. wish me luck.. usually when the sms about the RM 300 winner will be received?
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Jun 19 2017, 09:35 PM
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Senior Member
669 posts Joined: Jan 2005 |
Wonder if anyone got the cash back for this campaign?
"Earn Cash Back when you spend a minimum of RM500 equivalent per week in foreign currency (online/overseas) with your UOB Visa Credit Card. Campaign period is from 10 March 2017 until 18 May 2017" |
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Jun 20 2017, 01:57 PM
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Senior Member
3,351 posts Joined: Dec 2006 |
No more BHP petrol rebate still want charge Annual Fee
RM0.00 UOB: Dear valued customer, we regret to advise that the waiver request is unsuccessful. Thank you for your support. Time to CUT it! |
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Jun 20 2017, 04:54 PM
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Senior Member
7,106 posts Joined: Jan 2003 |
QUOTE(adamw @ Jun 20 2017, 01:57 PM) No more BHP petrol rebate still want charge Annual Fee My UOB One Platinum also got the same response. I straight call CS to cancel. After one week, they call me back and offer me 3 years AF waiver, so I accepted it RM0.00 UOB: Dear valued customer, we regret to advise that the waiver request is unsuccessful. Thank you for your support. Time to CUT it! Ya, definitely call to cancel if that is they don't want to waive. You might get a call from the retention team and offer you a better deal. |
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Jun 21 2017, 05:00 PM
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Junior Member
629 posts Joined: Nov 2011 |
Last month CB still yet to credit.. this month not so efficient
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Jun 21 2017, 05:02 PM
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Staff
72,807 posts Joined: Sep 2005 From: KUL |
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Jun 21 2017, 06:57 PM
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All Stars
10,820 posts Joined: Jan 2010 From: KL/PJ |
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Jun 21 2017, 09:28 PM
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Junior Member
286 posts Joined: May 2013 |
QUOTE(fuzzy @ Jun 20 2017, 04:54 PM) My UOB One Platinum also got the same response. I straight call CS to cancel. After one week, they call me back and offer me 3 years AF waiver, so I accepted it Normally u guys wait for the annual fee charge first only can call for waive or??Ya, definitely call to cancel if that is they don't want to waive. You might get a call from the retention team and offer you a better deal. my uob card will be charged annual fee this september, i called last week, customer service said need to wait they charge first only can submit annual fee waive application.... |
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Jun 21 2017, 10:10 PM
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Senior Member
4,622 posts Joined: Mar 2007 |
QUOTE(daniel7910 @ Jun 21 2017, 09:28 PM) Normally u guys wait for the annual fee charge first only can call for waive or?? call before charge, once it appear in your statement and you use the CC after that, if they dont want waive, you cannot do anything my uob card will be charged annual fee this september, i called last week, customer service said need to wait they charge first only can submit annual fee waive application.... any transaction before AF appear, you can cancel your card safely due to you pay AF for the following year... after appear in your statement, you use the CC... you know la, some bank but there are case that citibank dont want waive AF, after three months i cancel that CC, they fully refund the AF which they charged me three months ago This post has been edited by vez: Jun 21 2017, 10:10 PM |
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Jun 22 2017, 12:39 AM
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Staff
72,807 posts Joined: Sep 2005 From: KUL |
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Jun 22 2017, 12:23 PM
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Junior Member
286 posts Joined: May 2013 |
QUOTE(vez @ Jun 21 2017, 10:10 PM) call before charge, once it appear in your statement and you use the CC after that, if they dont want waive, you cannot do anything I called them, but they said have to wait AF charge first only can ask for waive lol...any transaction before AF appear, you can cancel your card safely due to you pay AF for the following year... after appear in your statement, you use the CC... you know la, some bank but there are case that citibank dont want waive AF, after three months i cancel that CC, they fully refund the AF which they charged me three months ago For Citibank cc, normally I will login Citibank online and message them before they charge, so far so good, they answered waive for me. |
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Jun 22 2017, 12:40 PM
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Senior Member
668 posts Joined: Jan 2006 |
QUOTE(daniel7910 @ Jun 22 2017, 12:23 PM) I called them, but they said have to wait AF charge first only can ask for waive lol... different cs officer will say different thingsFor Citibank cc, normally I will login Citibank online and message them before they charge, so far so good, they answered waive for me. for citibank first fella i speak to say need to wait for the AF to be charge only can request waiver, then i call again speak to another fella he say terus can waive for me and it never appeared on my statement after my card anniversary so always try to speak to diff ppl |
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Jun 22 2017, 02:01 PM
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Junior Member
510 posts Joined: Nov 2011 |
QUOTE(vez @ Jun 21 2017, 10:10 PM) call before charge, once it appear in your statement and you use the CC after that, if they dont want waive, you cannot do anything any transaction before AF appear, you can cancel your card safely due to you pay AF for the following year... after appear in your statement, you use the CC... you know la, some bank but there are case that citibank dont want waive AF, after three months i cancel that CC, they fully refund the AF which they charged me three months ago QUOTE(nasiayam @ Jun 22 2017, 12:40 PM) different cs officer will say different things My case too UOB CS asked to call back after being charged AF. I believe this is UOB standard operating procedure. Anyone actually did confirm waiver before being charged?for citibank first fella i speak to say need to wait for the AF to be charge only can request waiver, then i call again speak to another fella he say terus can waive for me and it never appeared on my statement after my card anniversary so always try to speak to diff ppl |
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Jun 22 2017, 02:06 PM
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All Stars
52,874 posts Joined: Jan 2003 |
QUOTE(babienn @ Jun 22 2017, 02:01 PM) My case too UOB CS asked to call back after being charged AF. I believe this is UOB standard operating procedure. Anyone actually did confirm waiver before being charged? AF charged.Call to request for waiver. If waiver is approved, no need to make payment. If waiver is rejected, proceed for payment or cancellation. Standard practice for UOB and Citibank. |
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Jun 22 2017, 03:06 PM
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Senior Member
7,106 posts Joined: Jan 2003 |
QUOTE(daniel7910 @ Jun 21 2017, 09:28 PM) Normally u guys wait for the annual fee charge first only can call for waive or?? CS advised to call after it is charged. If waived, ignore it as it will be striked off next bill.my uob card will be charged annual fee this september, i called last week, customer service said need to wait they charge first only can submit annual fee waive application.... If rejected, either you pay up or you cancel. If you cancel, you won't have to pay the AF. |
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Jun 22 2017, 03:22 PM
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Senior Member
16,872 posts Joined: Jun 2011 |
QUOTE(David83 @ Jun 22 2017, 02:06 PM) AF charged. When u cancel no need to pay the AF meh?Call to request for waiver. If waiver is approved, no need to make payment. If waiver is rejected, proceed for payment or cancellation. Standard practice for UOB and Citibank. As per convention, what is already billed to you is your liability, patut kena pay. |
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Jun 22 2017, 03:24 PM
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All Stars
52,874 posts Joined: Jan 2003 |
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