My UOB One Platinum also got the same response. I straight call CS to cancel. After one week, they call me back and offer me 3 years AF waiver, so I accepted it 

Ya, definitely call to cancel if that is they don't want to waive. You might get a call from the retention team and offer you a better deal.

call before charge, once it appear in your statement and you use the CC after that, if they dont want waive, you cannot do anything
any transaction before AF appear, you can cancel your card safely
due to you pay AF for the following year... after appear in your statement, you use the CC... you know la, some bank

but there are case that citibank dont want waive AF, after three months i cancel that CC, they fully refund the AF which they charged me three months ago

different cs officer will say different things

for citibank first fella i speak to say need to wait for the AF to be charge only can request waiver, then i call again speak to another fella he say terus can waive for me and it never appeared on my statement after my card anniversary

so always try to speak to diff ppl

When u cancel no need to pay the AF meh?

As per convention, what is already billed to you is your liability, patut kena pay.

RM0.00 UOB: Dear valued customer, we regret to advise that the waiver request is unsuccessful. Thank you for your support.

not able to waive AF for UOB one card

the link in the sms already pointing to a web page. t&c also in there.

Since I got my YOLO card, my One card spending reduced to Family Mart matcha ice cream spending...

One card origin for BHP petrol now replaced with MBB Petronas 8% cashback!

Hmmm... I haven't got free to call again... See how later
If waiver rejects, I shall cancel my YOLO card all together

I can't even view soft copy of statement just like in old system. I miss the old system.

Not yet, my anniversary is this month as embossed on my card.