bought my own petronas oil.
the moment i brought down my oil can, the tauke lamented 2 points
1) you bring own oil? i charge you rm 25
2) you bought petronas oil. actually we dont allow but this time we allow you.
and i am his regular customer. poor customer experience.
what pisses me off is : why and what rights have workshop to intentionally charge more for bringing parts? not enough to scam is it? know other workshops does that. so what if customer wants to buy his own parts at cheaper rate?
i screwed the tauke: So does that mean i use your oil you charge cheaper la??
He kept silent.
ok..your'e on my blacklist.
Their profit margin is very low.. i always very kesian the workers so sometimes i know i kena charge extra like allignment rm30... or rm25 for oil change.. i give them..