My Chuwi HI13 finally arrived... again.
and this time everything runs great and no defect except a very tiny air bubble under the plastic screen protector which when powered on, it not noticeable at all. the colors are bright and incredible.
what happen was, the first Chuwi HI13, ordered $300 and paid on May 13th and arrived on my doorstep on May 22nd but Dead On Arrival. it could not be powered on no matter how i charge it. so i contact Gearbest customer service and they were helpful and friendly about it, so i shipped it back 26th May using normal POS International which cost me about rm60 for a 2KG parcel. They received it on Jun 4th.
it took them about 10 days to sort out everything and another 4 days to fully refund me plus the return delivery charges. i requested for them to return the fund back to Gearbest Wallet which they did and gave me extra points here & there. they gave me an option for replacement or full refund, i originally opted for replacement but saw the price was in FLASH SALE and at $290. so i told them about it and they recommend me to get a full refund and reorder once stock was in place.
so i waited for the Chuwi Hi13 to have stock again and ordered it once more at $290 on Jun 28th. surprisingly this time they use DHL and pickup on 7th July and arrived today in the afternoon.
i get GB points for first Chuwi Hi13 and second Chuwi Hi13 order plus refunding back to the GB wallet gets more points, i think all in all, i got around USD25-30 i think.
seems quite good support for gearbest part..my tablet also sent via DHL last time as well