Yes, by calling 100 you can check coverage.

Thank you.

already made the call to TM, and successfully made the upgrade application. thank you all for the information. now has to wait....

good morning guys

happy to say the upgrade process had been done successfully by TM.

I am yet to collect the hyp tv decoder. probably next week at TM Point.

Thank you for the thread starter .

worth to ugprade from 4mbps to 8mbps?

currently my 4mbps rm88..include gst.. 90+..

hmm

dem. 0.5 upload speed. i cry.

how i chg fast path ??????i play fps shooting game ping 7x~...


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TM Live Chat ---> Ask the person to file a report ---> Request him/her to write in report customer wants to change DSL Noise Profile into FastPath.

On Monday I called 100 to say to change fast path but he did not know what was then he helped me open the report .... Wednesday technical staff would not tune up now do not understand how to progress

Well.....I wish you good luck with informing/educating/explaining technical stuff to TM technical staff.

Both TM Live Chat and TM technicians who insisted to come over had no idea about it in my case. I had to explain what is FastPath/Interleaving to them and eventually, I got it.

This post has been edited by JohnLai: Jun 25 2017, 12:46 AM

I just told tm live chat he showed me only these settings


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Good for you have TM Live lol. I had to email since streamyx under my dad name and lazy to tell him regarding this
Right now, still waiting for technician to call me back which almost 1 month

1 month?lol

Can't be done at TM Live Chat.
That why I specifically mention, "TM Live Chat for filling report of request"
It is setup at your local DSLAM. Your local TM Technician need to configure your dsl port noise profile. However......well......you know lah....

Then I have to wait technician to configure your dsl port noise profile?

Yes. Depending on your assigned TM Technician competency, you might or might not get the noise profile changed.

But beware though....your SNR is a bit lower.
28.6db and 22.9 kinda in gray area.

Beside, some technicians.....really . They will say something like....if everything works, why wanna change something?
Don't forget about the RM50 fees for on-site visit. Certain technicians.....really eager to collect it even though the problem doesn't lie at user premise.
They shouldn't collect that fee from you.

Receive tm email today...

Referring to the e-mail dated 24th June 2017 on connection issue, we understand the frustration in facing such a bad experience pertaining to this matter.

Thus, we truly apologise for the inconvenience caused you had encountered

Upon checking in our system, the report number 1-xxxxxxxxxxx is currently under verification and action by our technical team. Upon receiving a feddback from them, they have nearly completing the restoration process.

We understand on how difficult it has been for you, so we have highlighted the urgency of this case to expedite with the solution.

We are trying our best to repair and restore the line the soonest. Thus, we appreciate your understanding pertaining to this issue. Nevertheless, a personnel will gives you a feedback once the issue has been resolved.

We really appreciate the e-mail from you and keep enhancing our service's quality. report Comments:

Before I was fastpath playing the game very well now for the interleave delay goes high

This post has been edited by hui1996: Jun 27 2017, 08:34 PM

Today I dial 100. The The He said close file. The But did not change to fast path

Standard copy + paste reply.

Wow, my condolence.
Seem like your area TM really don't wanna solve your request.

*In my case, my IPv6 problem is never solved with a lot of reports closed by TM over and over. I am lucky to get TM changed my dsl noise profile to fastpath.

it's OK..I will not dial 100 every day to help me change。。I use streamyx 8m is to play the game。I play shooting game latency is high

This post has been edited by hui1996: Jun 29 2017, 08:58 PM