This thread discussed before ,

http://forum.lowyat.net/topic/403472

http://forum.lowyat.net/topic/403472/+20

is quite important for future reference.I decided to pin it for continueing discussion in the coming future.I hope it also serves ur problem too.And of course it is also for the mutual beneficial between u as forummer and us as reseller.

Thank you for ur very kind attention direct from my sincere heart.

This post has been edited by Winfeel: Mar 16 2007, 06:02 PM

I've a Acer 4502 Laptop which struck by lightning.
Assuming either procs or motherboard spoilt already.

1. How much to repair if it is repairable?
2. Any charge if it is not repairable?
3. How much can sell if I sell off everything except harddisk and bagcase?

KL add: Lot 3.IT-9A/9B,3rd Floor,No.7,Jalan 1/77,Off Jalan Bukit Bintang,Kuala Lumpur

I suggest u just bring the notebook to the above location.
1.It depends.
2.Maybe not and maybe yes.Sometimes small service fees is needed but must get ur permission first.
3.This,u have to refer to the service center,the repairer will guide u thru and be no worry, no forceful of anyway.Take it easy.

Picture of the service location below this link.
http://forum.lowyat.net/topic/307360



Have a nice day.

This post has been edited by Winfeel: Apr 4 2007, 06:13 PM

i have a Acer Aspire 1690
bought it 2 years ago...been heavily using it as a desktop replacement
Sumtimes have left it open nonstop for 3to4 days.
6 months ago, the fan have been giving me weird noises. like as if there is no oil and it is spinning while hitting sumthing, i opened it and cleaned the fan but
problem still persist. Last week, the sound disappeared and i suspect that the fan may have kaputt!!!

I wanna know whether it is possible to replace it on my own at home. Is there any special expertise required? My laptop have ran out of warranty
I have adequate pc knowledge, but not to overclocking or modding level. Is it gonna cost a lot? Running short on money . Thnx

Please read below before come out ur final`decision
1.Acer has stopped provide fan to reseller.
2.The original fan is only available thru their service's agent.
That the service's agent is highpoint.

3.When bring to Highpoint ,before repair ,their service fees is Rm 100.00 if I am not wrong.
4.Hence, you have no choice but bring the laptop to the agent as the part is not availabled in outside unless some shops still keep the old stock but it is rare to say.

Thank you for ur enquiry.

it started when the laptop hung ... nothing can be done except for restarting the whole machine.

when trying to restart (normally you'll get acer screen during bios initialisation) it will show blank screen ... nothing there .. not even the cursor blinking in the top left corner..

try restarting few times on off the main power still remain the same... after 6-7 tries... the machine starts to boot up again normally with the acer screen in bios... logged into windows normally .. when i tried to startup WoW ... it hung again.. n this time much more intresting ..

the screen which hanged... starting to show burning signs around the top and right layer of the screen.. the burn mark gets darker and darker.. so before anything gets worst .. i turn off the machine again...

try restarting 5-6 times .. and the laptop boots again..

now ..my questions. what is going wrong wit my laptop sad.gif
the warrranty period is over .. i nid to get a reliable repair shop to fix this at a affordable price.. any recommendations ?

Very sorry for late replying ur question being posted.If you have solved the problem,leave this.
But if have not , just PM me .I will try to help you out there.

Thank you with sorry
Have a nice day.

i have the same problem too acer tm4102, i was watchin movie then the screen got blank so i restart the laptop
n the screen is blank too...

what is the problem???

The percentage problem is high usually caused by LCD Screen.In most case, Lcd spoilt that resulted all this problem.

That is a way to check .You link to a normal monitor /PC Monitor(Lcd), use Function (Fn) + (F2/F3/f4, either 1) ,see whether the display appear on both screen.If not ,then for sure the LCD is spoilt liao.

Note : And use control panel-device manager-display setting for LCD setting)

---

Added on October 20, 2007, 5:03 pmThru the experienced of a notebook/laptop repairer,
ACER problems mostly caused by 2 components.That is either

(1) LCD spoilt or
(2) Motherboard (That usually caused no display/hanged/restart)

Price of ACER is cheap since it is now mass production in low costs labour country-CHINA.
They tend not focus on spare-parts because of the laptop getting cheaper and cheaper.

This post has been edited by Winfeel: Oct 20 2007, 05:03 PM

i suspect is motherboard..cuz when i on the power.. the screen is blank and system not runnig, just led light is on. HDD test is ok,took out n run externally on others pc

what is the period of repairing by sending to highpoint to repair? cuz i have works to do with my laptop.

can i send without the hdd? cuz i have alot important files in it that i wana use.

if have to change motherboard -> how much?
if have to change lcd -> how much?

no longer under warranty.

This post has been edited by IceBikers: Oct 21 2007, 10:17 AM

1.Within 14 days and subjected to their manpower availability.You can usually send without ur valuable harddisk together to them.
2.Motherboard : costs of repairing will last you to Rm 1k more or less,depent on the type of motherboard.Be it P4/Duo Core/C2D etc.
3.Lcd : It depends on the size of the LCD.Be it on 12"1/13.3/14.1/15" etc.Usually also costs around RM 800+ to RM 1K +

In my opinion,I think that's why Acer prefer user to buy a new laptop as they consider the part is high ler.

This post has been edited by Winfeel: Oct 22 2007, 02:20 PM

Hi.

I would like to ask your guys on the pricing for repairing Sony Vaio Model VGNSZ433N. Last 2 week my friend used the notebook for the whole day.Turn of the notebook and close the lid. The notebook just lay bare there at the table. Take a nap, the in the afternoon when she open the notebook lid suddenly there a crack at the middle of the LCD notebook.

She send it to sony customer service repair, today got the offer price and way too high.. when she calculated if she trade in her broken LCD notebook, she can afford to buy one new notebook again.

Please if your guys here know of or if your are a technical person that can repair the notebook with price that she agreed and can afford then she would willing to come and send the notebook for repair to your shop. By the way how much is the cost to repair a broken LCD notebook Vaio Model VGNSZ433N. Sony should have a warranty for this kind of things because there are no mishandling on the part and the notebook LCD crack from inside. not cover and the LCD. The LCD cover suppose to protect the notebook. BUt then sony service centre told her that there is no warranty for the type of problem.

Help and suggestion are very much appreciated. do call me at 0178702948-montagut if your can offer a price to replace and fix the notebook. Thanks.

Hi guys...

I have an IBM thinkpad T43 which i suspect got motherboard problem, where can i send it for repair? Need advice and suggestions. Please help. Thank you.

Here my courteous reply to you.

I received a reliable info that Sony-Japan Technology product would not be easily damaged unless not handled carefully by customer or the product having too much pressured by putting wrong place or rough usage.

Your situation described partly as "physically damaged" which warranty is void or no more warranty.

The costs of replacement of Sony LCD is very high consider it is the only customisable brand of notebook that can reach resolution 2048 or more.

I been told the 15"Sony LCD costs around RM 4k to RM 6K .

Futhermore, the part is only available at SONY service centre.We cannot find anywhere in Malaysia.

Therefore, I am very sorry but can't help you on this.

Thank you for sharing

Have a nice day.

---

Added on October 27, 2007, 3:54 pmhttp://www-307.ibm.com/pc/support/site.wss...-66653#malaysia

Try to check with the link above.

Have a nice day.

This post has been edited by Winfeel: Oct 27 2007, 03:54 PM

Thanks man, guess then i must send it to Vaio Service Centre

Hi, finally i have my laptop back.. total repair cost is RM700 (mobo rm600 + rm100 labour). Done in one day after quotation call. Everything is fine but my wireless signal is weaker then previous(used to have Excellence signal instead Very good or good signal and slow browsing) ->

hi, if i hav problem with HP laptop , where should i bring it to fix in KL ?

cheers

http://forum.lowyat.net/topic/307360

Please refer to the above link.
Thank you for ur enquiries. And.... HAPPY DEEPAVALI

Have a nice day.

Kindly take note and aware on this request for Acer Laptop DOA unit


Acer NB DOA Term and Conditions :


Acer DOA Term divided into 2 section for difference kind of Acer customers :-

Section A (For Distributors)
30 calendar days from Acer Delivery Date OR 7 working days from Dealer's Invoice Date to Customer whichever earlier.

- Dealers to refer DOA unit the Distributor and Distributor to liase with Acer USJ

Section B (For Acer Direct Dealers/Corp/Govn)
7 working days from Acer Delivery Date


Note
DOA One to One Swap term and condition :-

1. All DOA unit must not have scratches / damages / torn or any cosmetics damage on the unit and it looks as good as new. Acer will however replaced the components that are faulty by giving special priority if such conditions being found.
2. All DOA unit must return with full and complete accessories with original carton box / packaging.
3. DOA Term will not apply for unit have been used as demo/loan units or display units or any other mean as display set, if DOA for cosmetic defects
4. All cosmetic defects unit (example casing scratch/crack/LCD scratch) must not have signed of unit having gone thro any software installation . Check for cosmetic defects before power up the unit for use.
5. minor defects of LCD displays occurring in Products equipped with LCD display technology, provided that there shall not be more than four (4) defective pixels per million pixels on a given LCD display, and provided further that, if the display panel is divided into nine (9) equal rectangular areas, there shall be one defective pixel in the central area of the display. Acer will DOA if failing this criteria.

If there is no available of stock to swap , Acer will inform the customer on the date of new shipment arrival. Customer can either wait or Acer will do component swap and repair for customer to close the case.

- end -

own ACER Aspire 3620..
where can i replace the casing which is scratch...

Location JB.
the cost involved.

Kindly refer to the service availabe in your area.
Have a nice day.


Highpoint Berjaya Time Square

09-19, Ninth FloorBerjaya Times SquareNo. 1, Jalan Imbi55100 Kuala Lumpur
Tel: 03-2141 6232 Fax: 03-2141 6202

Highpoint HQ (Selangor)

1 Jalan TP6, Sime UEP Industrial Park,Subang Jaya, 47600Petaling Jaya, Selangor.Acer Call Center: 1-80088-1918[9.00am to 6.00pm / Mondays to Fridays]
Tel: 03-8026 6226 Fax: 03-8024 5100

Highpoint Ipoh

30 Hala Rapat Baru 21,Kawasan Perindustrial Kinta Jaya31350 Ipoh, Perak
Tel: 05-313 3133 Fax: 05-313 3100

Highpoint Johor Bahru

17, Jalan Sri Plentong 3,Tmn Perindustrian Sri Plentong81750 Masai, Johor Bahru
Tel: 07-388 2339 Fax: 07-388 5411

Highpoint Kluang

No. 26, 27 & 28, Jalan Gunung Lambak 1,Taman Gunung Lambak,86000 Kluang, Johor
Tel: 07-773 3770 Fax: 07-772 6127

Highpoint Kota Bharu

1701 & 1702,Paya Bemban/Taman Sari,Jalan Hospital,15200 Kota Bharu,Kelantan
Tel: 09-746 2562 Fax: 09-746 2428

Highpoint Kota Kinabalu

Lot 38 & 39, Lorong Karamunsing AKaramunsing Warehouse88100, Kota Kinabalu, Sabah
Tel: 088-270699 Fax: 088-270257

Highpoint Kuantan

B180 Jalan Dato' Lim Hoe Lek25000 Kuantan, Pahang.
Tel: 09-515 9715 Fax: 09-514 0366

Highpoint Kuching

126 & 126A,Green Height Commercial Centre,93250, Kuching.
Tel: 082-459 200 Fax: 082-450 203

Highpoint Melaka

15 & 17, Jalan Melaka Raya 1375000 Melaka
Tel: 06-281 7249 Fax: 06-281 7431

Highpoint Miri

Lot 2129, Ground Floor,Yakin Commercial Centre,98000 Miri, Sarawak.
Tel: 085-437 377 Fax: 085-438 377

Highpoint Penang

No. 360 Ground Floor, Jalan Dato Keramat,10150 Penang
Tel: 04-227 5711 Fax: 04-229 2745

Highpoint Sandakan

Lot 3 & 4, Ground Floor,Block 22, Bandar Indah,Jalan Utara, Sandakan.
Tel: 089-229 355 Fax: 089-229 311

Highpoint Seremban

26G, Lorong Haruan 5/1, Oakland Commerce Square, 70200 Seremban Negeri Sembilan D.K.
Tel: 06-601 2060 Fax: 06-601 1877

Highpoint Sibu

No. 15-17, Chengal Road9600 Sibu, Sarawak
Tel: 084-330 300 Fax: 084-316 300

Highpoint Tawau

Lot 9 & 10, TB 4288 & TB 4289,Ground Floor, Jalan Masjid, 91000 Tawau, Sabah
Tel: 089-769 000 Fax: 089-769 002

This post has been edited by Winfeel: Jan 1 2008, 12:49 PM

highpoint again....

not really like the service......
haiz...
other sources???

Wierd .

Nationwide Acer Customer Service Centers is Highpoint.

Unless u find 3rd party which can repair notebook.

---

Added on January 2, 2008, 11:11 pmIf u not happy ,complain them / taroh them kaw-kaw below this link .

http://www.acer.com.my/contact_us/contact_...c2=contact_left



This post has been edited by Winfeel: Jan 2 2008, 11:11 PM

Hello, i have a Dell Inspiron 9400 which i bought about in February 2006.

the keyboard is broken (the windows and function key do not work).

are you able to repair it?

Firstly, for faster service, get service direct from Dell.If your notebook is 3 years warranty, u might get 1 to 1 swap.But if only 1 year, they will impose a bit high service price to go onsite and service ur laptop.Usually just onsite,u need to pay RM 300 plus items that being repaired or replaced.

Secondly, if you go fot 3rd party,they need 3-4 weeks for the service get to be done.This because they need to order part direct from Dell in Penang.

Hence, which one is ur choice.

Have a nice day.

This post has been edited by Winfeel: Jan 15 2008, 12:49 PM

I have an Acer TravelMate C302XMi (Tablet PC)
The neck is broken but still can use.

I have asked around Klang, still cannot get someone who knows...

Can help?

Knowledge System Integrated (Klang) 03-3341 8668

Have you tried out this company.One of Acer's dealer in your area ?

---

Added on January 21, 2008, 5:29 pmIf they are unabled to repair,could you pls post the pic of your laptop.
So that we can know a roughly estimation of the repairing fees.


This post has been edited by Winfeel: Jan 21 2008, 05:29 PM

My Acer TravelMate C302XMi (Tablet PC)

[attachmentid=384110]
View from Top, The whole neck got 'patah', can see the wire already.




View from Back

This post has been edited by byenc: Jul 20 2008, 08:19 AM


Attached thumbnail(s)

This model seems not availabled in Malaysia's market.Where did you bring in from ?

Acutally this laptop bought overseas, now cant find a place to repair..

someone offer to do welding...

what is your suggestion?? go to the shop you recommend and see if they can repair?? Knowledge System Integrated (Klang) 03-3341 8668??

This post has been edited by byenc: Jul 20 2008, 08:14 AM

Seriously, your case is better go direct to Acer's appointed Service Center with address and tel as below.I think this is your last resources.Failure for repairing by them means that particular laptop gone case,sorry to say ,no hard feeling.


Highpoint HQ (Selangor)

1 Jalan TP6, Sime UEP Industrial Park,Subang Jaya, 47600Petaling Jaya, Selangor.Acer Call Center: 1-80088-1918[9.00am to 6.00pm / Mondays to Fridays]
Tel: 03-8026 6226 Fax: 03-8024 5100

I have a ASUS L2000E Laptop with keyboard issue, can you fix it?

Asus laptop has its own design.The keyboard is not easy to set in market unless second hand.
But the second hand might cost u more than Rm100 ++

If you don't mind, buy a new external UBS keyboard.
For unbranded, cost u only RM 20+
For branded,cost u around RM 60+ such as BenQ.

Have a nice day.

hi where do i go to repair my recently bought used dell notebook (no more warranty) which has got internet connection problems?

Hi Adrian,

Just sent PM on our Technical Team contact number and person.

Hope able to solve your problem.

Best regards,
LKH

Any idea how much it cost to replace acer notebook housing/casing at high point?

This post has been edited by TeMBaKau: May 12 2008, 03:45 PM

Hi ,

Why not call them directly at below link:-

High Point Branches

Thank you.

Best regards,
LKH

i got this presario m2000 (Presario M2217AP) No more warranty. The problem is when i turn ON the laptop, the laptop seems no reaction. the Power button LED is ON but nothing happen. the lcd was blank, the fan is not moving.

i try to reseat the ram and also re connect the hdd. seems nothing to work.

Need help. Where to repair this laptop.

Hi ,

Just sent you a PM.

Thanks.

Best regards,
LKH

i have a dell inspiron, and i've got three keys which are broken. how do i get them repaired and where? anyone roughly know how much it'll cost as well? thanks...

I'm not sure whether posting here is correct or not. Sorry.

Just wandering what's the price for laptop DDR RAM 1GB?
Does your shop offer this service as I would like to upgrade my laptop ram?

my dv4000 series laptop keyboard is havin problems.... sum letters don't work n most of the time it is automatically pressed as though the key is stuck.. need help.. can it be fixed o shud i replace the keyboard... if so how much wud one cost ( hp spare no. 383495-001 )

I got at least 8 laptops wants to reformat+repair...is urgent and I want people to pick up from me. Please let me know the price before come to pick up form me.

Please PM me for those who want to do this business.

I need ur help to repair my laptop screen as its darken tilll cannot see anything but the processor is still good

how much will cost to repair fan or blower for laptop acer aspire 5050. the blower or fan not functioning at all..

anyone have motherboard problem, plz check out more from my signature.
I am urgently need for a motherboard replacement, now accumulating the bulk. Plz support

somebody help me!

my acer travelmate 4000 screen just goes blank. everything is ok except for monitor.

1. what is the problem?
2. how much does it cost to repair it?

it's no longer under warranty coz i bought it in 2004/2005.

my compaq got horizantal line like this



help needed..

i have a compaq presario b2800 having motherboard problem as turn on the laptop without any response.

Plan not to sent back HP service center because cost me about 1~2K(no warranty). Anyone has suggestion where to service my laptop with price below 1k? Thank.

anybody know if laptop motherboard can be repaired?

sum1 spilled water on the keyboard.

hp pavilion laptop

tq

my laptop LCD latitude D630 is cracked..how much to repair?

hai there,

ive got a problem with my dell inspiron 1525 fan. it makes a loud noise when it start to spin,sounds like the fan loosing.fyi its still under warranty but it takes weeks just to get it back from dell, and it just wont solved the problem permanently if changing to the standard fan. i have google bout the problem and it seems that its the fan itself is an issue.

so,is it possible if i change it to other fan but a good one. if yes

what kind of brand are u suggesting?

do u have that brand?

how much would it cost?

tks in advance.

u have one question... how much price for second hand monitor for acer laptop. because i think i just want to get second hand only. my acer monitor laptop were crash this month

i need laptop hardware repair service

pls pm me

location : KL

dell d630 screen change price?

can i know the price of Hp pavilion tx1000's motherboard??
if the replacement cost me RM550, is it acceptable???

I crack my lcd for dell inspiron 6400, how much is going to cost me to repair it ?

alrite..my laptop is inspirion 6400..yesterday while i was using it i cannot control the brightness then i restart the laptop..it totally went blank..not even the dos..
so,most probably the LCD and LCD's related hardware problem..
can u fix this for me? pm me price and wut's d prob..
cud we do this asap..?
thanks..
p/s: no gross accident such as it drop on floor, something hit it,any broken parts..it's all perfect but few scratches lah as usual for a almost 5 years old laptop..

Dell Inspiron 640m, screen totally gone, now using big potato monitor...

Anyone can repair pls pm me.

I need a replacement for inspiron 6400 optical drive. dell quoted me rm370. anyone know if this is a good deal or anyone knows if there's any other optical drive I can choose to use?

Hi my HP pavillion DV2201tx, mobo/gpu burnt. Any idea how much the repair and parts will cost?

My Benq S41 graphic card koyak oredi. I get 6 mini screens when I boot my machine. It can't load Windows also.

Any idea how much it cost to replace the graphic card? PM please ..

Thanks

hello, i really need some help here. i own an almost 3 yrs old HP pavilion dv2713tx.

1. i think i'm having a display card problem with it as the screen goes dark after a while of me using the laptop but with the laptop still running.

2. everytime i tried to reboot i will have problem loading windows and sometime later, the screen just won't start altogether even with the laptop running (e.g. the lights are all on but not the screen)

3. once, some funny images (tiles of white and black boxes) appeared on the screen after i tried rebooting.

any suggestion as where to send them for repair to? thanks in advance.

My laptop is down.. It's a Compaq Presario C500 that I bought 3~4 years ago..

1. Recently when I shut it down, it will not shutdown and hence, restart..
2. And now when I boot it, it will show a booting style page and when I choose any single of them, it loads and BSOD, then restarted.
3. I tried to reformat.. The 1st case is that the setup cannot find any harddisk.. 2nd case now is that the space on the computer is not enough for the setup to install windows XP..

I really really need help.. Please help, thanks..

Hey guys, i'm currently looking for a fan for my acer 5672 laptop (a very old model) , only the fan (without the heatsink), anyone here knows where i can get one?

in kinda of a hurry to buy one now since my fan is having some problem.

do pm me if you guys have any stock around. please do quote me the price too



This post has been edited by Xtral: Jan 15 2010, 01:47 AM

sorry noob...
can i upgrade my laptop gfx card?
how?
can sumone pm me?

i have acer aspire 3684 ..i want to upgrade my ram..how much

is this thread alive??

i need help with my laptop..
Compaq Presario V3000

its screen suddenly became dark but not blank bcoz i can still see
my windows when i start up.. i have to connect with external monitor
so i can do my work.. but really, its unreliable to only depend on
external monitor.. T_T

how much for LED screen CQ35-331tx?

how much for dell 640m laptop monitor hinge?

I got a Dell Latitude D620.

May I know where to repair it? I think maybe the board or LCD wire got problem.

I used to know a repair-only shop in Lowyat with a yellow signboard but that was ages ago. Anyone here knows where the shop is or whether it is still around?

Thanks

is this threads still alive?

i got an asus laptop. send it for check b4. they say its an I/O problem. can it be fix? n the cost is?

ASUS problems sent to Highpoint

Acer problems sent to highpoint (mbo prob ? no warranty ? RM700 average they give you recon mbo..6 month warranty....98% who purchase the recon or highpoint called it “refurbish” will die after the 6 month don’t think it will last more then a year… due the mbo they give you from previous customer ….

What I mean by previous customer … lest say u sent on feb..found mbo problems need to replace..they will sent your mbo to Taiwan to repair..it will take about 1month..of cause you cant wait that long rite..so he give you the repair mbo that already repair 1-2 month back.. the mbo should be 99.9% from others customer so this how they rotate the mbo.. that’s why when you sent the nb for repair in few weeks of month you will get other problems due to the mbo or several item they recon previously have different problems… …

If you got warranty ? is the same thing …recon MBO hahaahh , different is you don’t need to pay rm700 but u will keep coming for several problems.. so if you nb new still warranty ..just a USB faulty just keep don’t sent to them..they give you recon mbo that previously have more issue than ur USB 

GOOD Luck Acer user…. Btw how I know this …..i used to work there .and every day you can see people jumping and screaming at the counter….

My Sony vaio screen broke. There's no visible crack on the LCD but when I switch it on there's a bullet hole crack on the screen, can't c anything on the background.

Does anyone knows the price to fix this? In Sony and also normal dealers? And recommendation on places to fix?

Plz help. Thx.

my HP 6730s laptop fan is not working....how much to replace it and any recommendations?

hello guys..i hv 1 acer aspire 4530..recently the fan give out noisy sound.so i'm looking for replacement for the new fan.may i know how much the price and where is it available? thanx in advance!

hello
is this thread still active>??? still alive?