tm just came. received free router and modem. upgrade from 50 to 100Mbps, speed max can only reached 110MB/s

haha, u got me. typo error. 100Mbps, should be around 13MB/s

actually, they came and test the speed using speedtest, it recorded around 80 - 90Mbps which they said is normal.
i'm not satisfied since i heard other ppl said, old modem can't deliver 100Mbps so i insist they change the modem. fortunately after changing modem, the speed can reach around 110Mbps.

haha, u got me. typo error. 100Mbps, should be around 13MB/s

actually, they came and test the speed using speedtest, it recorded around 80 - 90Mbps which they said is normal.
i'm not satisfied since i heard other ppl said, old modem can't deliver 100Mbps so i insist they change the modem. fortunately after changing modem, the speed can reach around 110Mbps.

Change modem they didn't charge you?

Can I know which modem that you got changed?

Hi, which model of the router and BTU given by TM?

Thanks.

nope it is included as free upgrade.modem+router

So the technician want to short change you by not changing the modem and keeping it for themselves?

BTU is life-time warranty. So it has no market value.
For free upgrade, the existing contract with TM will not extended and renewed. So if your equipment get replaced, the old equipment belong to TM and you will not get a renewed/fresh warranty for new equipment, the 12-month warranty for new router follow the previous warranty period.

haha, u got me. typo error. 100Mbps, should be around 13MB/s

actually, they came and test the speed using speedtest, it recorded around 80 - 90Mbps which they said is normal.
i'm not satisfied since i heard other ppl said, old modem can't deliver 100Mbps so i insist they change the modem. fortunately after changing modem, the speed can reach around 110Mbps.

nope it is included as free upgrade.modem+router
router is tplink ac1200, modem i think normal unifi modem (silver color). my old modem is black color

When we can get this speed?

This is tm? I don't know they got 200mb plan. Or coming soon?

after a long long long waiting. finally, i got a free speed upgrade from 384kbps to 1mbps. i only discover it today, while i'm download some pdf document, see the downloading speed it's a 1mbps speed. speed test confirmed it's 1mbps. and double check on online portal, yup! free speed upgrade. Now, TM did the right thing.

how much do u pay per month now?

The letter is legit from TM.
Its for their exchange upgrade, which for this exercise will involve 2 exchange, USJ (United Seafield Jaya) and SIL (Sg.Long).
These 2 exchange will convert to full fiber, no more copper, so no more streamyx and Del telephone served from these 2 location.
Previously last 3 years it involved BUG (Batu Tiga) exchange.
Iinm not all exchange are NGN yet.
Normally for full HSBB support they will build new bigger building nearby old one.

Just received an automated call from TM that asked me to press 9 for more information. Unsure scam or not, so I didn't bother to press, just in case I get some reverse billing. Old telephone, can't see the caller number.

I called 100 and they informed me about the decommissioning of Streamyx in USJ and Sg Long only.

I'll wait for official letter.

after a long long long waiting. finally, i got a free speed upgrade from 384kbps to 1mbps. i only discover it today, while i'm download some pdf document, see the downloading speed it's a 1mbps speed. speed test confirmed it's 1mbps. and double check on online portal, yup! free speed upgrade. Now, TM did the right thing.