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 The Razer Thread V18, For Gamers By Gamers

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TSDarkEmotion88
post Jan 12 2017, 11:45 AM, updated 8y ago

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Razer Discussion Thread

______________________________________________________________________________


Previous Discussion Threads.


V.17's link ->The Razer Thread V17
V.16's link ->The Razer Thread V16
V.15's link ->The Razer Thread V15
V.14's link ->The Razer Thread V14
V.13's link ->The Razer Thread V13
V.12's link ->The Razer Thread V12
V.11's link ->The Razer Thread V11
V.10's link ->The Razer Thread V10
V.09's link ->The Razer Thread V9
V.08's link ->The Razer Thread V8
V.07's link ->The Razer Thread V7
V.06's link ->The Razer Thread V6
V.05's link ->The Razer Thread V5
V.04's link ->The Razer Thread V4
V.03's link ->The Razer Thread V3
V.02's link ->The Razer Thread V2


______________________________________________________________________________


Official Razer Distributor for Malaysia.

Ban Leong Technologies Sdn Bhd
Lot 1.02, Level 3, Wisma Academy
Jalan 19/1, 46300 Petaling Jaya
Tel : 603-79566300


______________________________________________________________________________


Razer Links.


www.razerzone.com

Razer Facebook Page

Razer Malaysia Facebook Page

Razer Wikipedia Page

Razer Insider Website


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Razer Product Line

Peripherals
Razer Gaming Mice
Razer Gaming Keyboards
Razer Gaming Audio
Razer Gaming Controllers
Razer Gaming Broadcaster
Razer Licensed & Team Peripherals
Razer Gaming Mouse Mats


System
Razer Blade Stealth
The New Razer Blade
Razer Blade Pro
Razer Core
Razer Edition Systems
Designed By Razer Cases


Wearables
Nabu Watch
Nabu
Nabu X


Gear
Razer T-Shirts
Razer Jackets
Razer Hoodies
Razer Caps & Accessories
Razer Bags & Cases
Razer Gaming Eyewear


Accessories
Razer Gaming Accessories

______________________________________________________________________________


This post has been edited by DarkEmotion88: Jan 18 2017, 04:03 PM
TSDarkEmotion88
post Jan 12 2017, 11:53 AM

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New Razer-ed User List!

I plan to reopen the list pm me to add you to the list.

1.
2.
3.
4.

This post has been edited by DarkEmotion88: Jan 12 2017, 04:39 PM
TSDarkEmotion88
post Jan 12 2017, 11:54 AM

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Reserve for future use
TSDarkEmotion88
post Jan 12 2017, 02:07 PM

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Reserved for future use.

This post has been edited by DarkEmotion88: Jan 12 2017, 02:12 PM
TSDarkEmotion88
post Jan 12 2017, 02:08 PM

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Reserve for future use
ask_dino
post Jan 13 2017, 10:13 AM

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Nice and congrats to V18 and new TS
TSDarkEmotion88
post Jan 13 2017, 10:21 AM

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Razer is doing a CES 2017 Appreciation Event! Head on to Insider for info. Only available for 24Hours.


CLICK HERE!!!!>>>>>
[Insider] CES 2017 Appreciation Event<<<<<CLICK HERE!!!!


This post has been edited by DarkEmotion88: Jan 13 2017, 10:26 AM
LonelyPenguin
post Jan 18 2017, 04:24 PM

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ze67q999f razer store 50% discount
TSDarkEmotion88
post Jan 18 2017, 04:43 PM

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QUOTE(LonelyPenguin @ Jan 18 2017, 04:24 PM)
ze67q999f razer store 50% discount
*
Your promo code been used d unfortunately. cry.gif
playxboxwii
post Jan 18 2017, 09:28 PM

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what are the differences between
razer man o war green version and razer man o war overwatch edition
both are wired but green version seems abit different
Everdying
post Jan 19 2017, 09:27 AM

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QUOTE(playxboxwii @ Jan 18 2017, 09:28 PM)
what are the differences between
razer man o war green version and razer man o war overwatch edition
both are wired but green version seems abit different
*
if by images on razer site, they both look the same to me?
thats cos they use the same render and just change the colors tongue.gif
TSDarkEmotion88
post Jan 19 2017, 11:41 AM

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QUOTE(playxboxwii @ Jan 18 2017, 09:28 PM)
what are the differences between
razer man o war green version and razer man o war overwatch edition
both are wired but green version seems abit different
*
Specs no difference. Just different in colour schemes.
tarvalslain87
post Jan 19 2017, 11:45 AM

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Just bought a Razer BlackWidow Tournament Edition Chroma Stealth during the Appreciation Sales. Got this below email:

"Thank you for ordering from the RazerStore. Your order has been received and we are currently reviewing the transaction. Once the review is complete, we’ll update you with the details of your order within 48 hours."

What are the chances that they will reject it? Anyone experience before?
TSDarkEmotion88
post Jan 19 2017, 01:11 PM

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QUOTE(tarvalslain87 @ Jan 19 2017, 11:45 AM)
Just bought a Razer BlackWidow Tournament Edition Chroma Stealth during the Appreciation Sales. Got this below email:

"Thank you for ordering from the RazerStore. Your order has been received and we are currently reviewing the transaction. Once the review is complete, we’ll update you with the details of your order within 48 hours."

What are the chances that they will reject it? Anyone experience before?
*
Check inside your spam or scroll around your inbox. There should be another confirmation order email. It usually takes awhile. But mine instantly not long after I placed my order maybe due to me ordering at 10am sharp. My Bro ordered like in 10.07am and he received his confirmation at 4pm+.

In my many years of purchases, there's never a case they canceled it even when I abused the system gao gao.
tarvalslain87
post Jan 19 2017, 01:13 PM

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QUOTE(DarkEmotion88 @ Jan 19 2017, 01:11 PM)
Check inside your spam or scroll around your inbox. There should be another confirmation order email. It usually takes awhile. But mine instantly not long after I placed my order maybe due to me ordering at 10am sharp. My Bro ordered like in 10.07am and he received his confirmation at 4pm+.

In my many years of purchases, there's never a case they canceled it even when I abused the system gao gao.
*
Checked SPAM as well but find nothing. Funny that I didnt receive any confirmation since yesterday. I ordered at 10am as well... Not sure whats wrong. Ive emailed to their store support. Now waiting for their reply.
TSDarkEmotion88
post Jan 19 2017, 01:21 PM

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QUOTE(tarvalslain87 @ Jan 19 2017, 01:13 PM)
Checked SPAM as well but find nothing. Funny that I didnt receive any confirmation since yesterday. I ordered at 10am as well... Not sure whats wrong. Ive emailed to their store support. Now waiting for their reply.
*
Try search in your email with the same order received number ex. "Order #954029XXXX" to see if there's another noreply email from them. But I do have some situations where the confirmation arrived in 1 or 2 days later.
tarvalslain87
post Jan 19 2017, 02:14 PM

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QUOTE(DarkEmotion88 @ Jan 19 2017, 01:21 PM)
Try search in your email with the same order received number ex. "Order #954029XXXX" to see if there's another noreply email from them. But I do have some situations where the confirmation arrived in 1 or 2 days later.
*
Okay thx for your info... Ill wait and see biggrin.gif
playxboxwii
post Jan 19 2017, 03:52 PM

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QUOTE(Everdying @ Jan 19 2017, 09:27 AM)
if by images on razer site, they both look the same to me?
thats cos they use the same render and just change the colors tongue.gif
*
QUOTE(DarkEmotion88 @ Jan 19 2017, 11:41 AM)
Specs no difference. Just different in colour schemes.
*
I look video unboxing
The razer overwatch edition only 3.5m jack
But razer green/black wired version got 3.5m and usb but usb seems little bit different than usual..looks short..probably to support 7.1..but overwatch not 7.1??

Also the price is different too..big difference between overwatch and green/black version.hmm
TSDarkEmotion88
post Jan 19 2017, 04:33 PM

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QUOTE(playxboxwii @ Jan 19 2017, 03:52 PM)
I look video unboxing
The razer overwatch edition only 3.5m jack
But razer green/black wired version got 3.5m and usb but usb seems little bit different than usual..looks short..probably to support 7.1..but overwatch not 7.1??

Also the price is different too..big difference between overwatch and green/black version.hmm
*
My bad I forgot to also mention bout that. Yes indeed you are correct the Overwatch TE version doesn't have the proprietary 7.1 virtual surround sound engine USB device included hence the price difference. Without the 7.1 device they are both identical in term of performance. So assuming if you already had the Man O War 7.1 and get the Overwatch TE Man O War, you could transform it to 7.1 with the said device.
playxboxwii
post Jan 20 2017, 12:14 PM

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QUOTE(DarkEmotion88 @ Jan 19 2017, 04:33 PM)
So assuming if you already had the Man O War 7.1 and get the Overwatch TE Man O War, you could transform it to 7.1 with the said device.
*
U mean man o war 7.1 wired or wireless??btw the wired man o war no chroma lightning right??

I was thinking to sell my g633
Good headset but i have razer keyboard/mouse/speaker/mousepad..wanna complete it
Shoki
post Jan 20 2017, 02:40 PM

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Grats V18.

Was considering a new BW chroma but non-TE all sold out during Appreciation Event T.T
Helldiver
post Jan 22 2017, 02:57 PM

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QUOTE(playxboxwii @ Jan 20 2017, 12:14 PM)
U mean man o war 7.1 wired or wireless??btw the wired man o war no chroma lightning right??

I was thinking to sell my g633
Good headset but i have razer keyboard/mouse/speaker/mousepad..wanna complete it
*
What's the condition of your G633? tongue.gif
Shoki
post Jan 25 2017, 12:56 AM

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Luckily didn't buy. Blackwidow Chroma V2 just announced.
TSDarkEmotion88
post Jan 25 2017, 12:00 PM

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Razer just released the BlackWidow Chroma V2. So previously someone leaked the photo about it was legitly true.

Razer BlackWidow Chroma V2
dante1989
post Jan 26 2017, 01:58 PM

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anyone looking for replacement ear cushion for Kraken Pro v2 and Kraken 7.1 v2? im letting mine go, NEW / FRESH from box please refer https://forum.lowyat.net/index.php?showtopi...post&p=83511021
lucidlts
post Mar 22 2017, 01:13 AM

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Meanwhile, razer just released its very own armrest lol.

user posted image
http://www.tech-critter.com/2017/03/razer-...c-keyboard.html
TSDarkEmotion88
post Mar 22 2017, 09:38 AM

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QUOTE(lucidlts @ Mar 22 2017, 01:13 AM)
Meanwhile, razer just released its very own armrest lol.

user posted image
http://www.tech-critter.com/2017/03/razer-...c-keyboard.html
*
Tapi mahalnya. I still don't think it's worth RM99.
XiuKeong
post Mar 30 2017, 02:01 PM

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The Chroma Mug is so nice...but 100,000 zSilver coins sad.gif
TSDarkEmotion88
post Mar 30 2017, 02:35 PM

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QUOTE(XiuKeong @ Mar 30 2017, 02:01 PM)
The Chroma Mug is so nice...but 100,000 zSilver coins sad.gif
*
Play any of the 5 games stated for 111 days baru can redeem it. Or spend a premium amount of $620.
DozeMeWithTea
post Mar 30 2017, 02:39 PM

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QUOTE(XiuKeong @ Mar 30 2017, 02:01 PM)
The Chroma Mug is so nice...but 100,000 zSilver coins sad.gif
*
Basically just down their software and play any games on it? Earn coins while playing is it?

TSDarkEmotion88
post Mar 30 2017, 02:43 PM

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QUOTE(DozeMeWithTea @ Mar 30 2017, 02:39 PM)
Basically just down their software and play any games on it? Earn coins while playing is it?
*
Currently only these games "CS:GO, Overwatch, Dota2, Paladins & League of Legends" can let you earn zsilver. But must launch from Cortex. 3 zsilver per minute of gameplay. Max limit perday is 900 zsilver. So everyday must play 5 hours.
XiuKeong
post Mar 30 2017, 03:09 PM

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QUOTE(DarkEmotion88 @ Mar 30 2017, 02:35 PM)
Play any of the 5 games stated for 111 days baru can redeem it. Or spend a premium amount of $620.
*
Good thing now got Dota 2 DAC. Can just spend time and watch while earn coins...that's like consecutive 3.7 months rclxub.gif
DozeMeWithTea
post Mar 30 2017, 04:22 PM

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QUOTE(DarkEmotion88 @ Mar 30 2017, 02:43 PM)
Currently only these games "CS:GO, Overwatch, Dota2, Paladins & League of Legends" can let you earn zsilver. But must launch from Cortex. 3 zsilver per minute of gameplay. Max limit perday is 900 zsilver. So everyday must play 5 hours.
*
Sadly, the redemption is limited to a few country. Not worth imo.
TSDarkEmotion88
post Mar 30 2017, 04:34 PM

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QUOTE(DozeMeWithTea @ Mar 30 2017, 04:22 PM)
Sadly, the redemption is limited to a few country. Not worth imo.
*
Dammit I missed to see the fine prints of T&C "Locales available for this promotion include North America (U.S.A), Canada, United Kingdom, Europe, New Zealand, Australia, Singapore only."
DozeMeWithTea
post Mar 31 2017, 08:47 AM

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QUOTE(DarkEmotion88 @ Mar 30 2017, 04:34 PM)
Dammit I missed to see the fine prints of T&C "Locales available for this promotion include North America (U.S.A), Canada, United Kingdom, Europe, New Zealand, Australia, Singapore only."
*
haha. Now you can forget about it.

But I really do wish we could at least purchase that rgb cup holder.
TSDarkEmotion88
post Mar 31 2017, 10:13 AM

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QUOTE(DozeMeWithTea @ Mar 31 2017, 08:47 AM)
haha. Now you can forget about it.

But I really do wish we could at least purchase that rgb cup holder.
*
I do have relatives in SG and my sis is currently at aussie. So there's still hope for me. But collecting that shear amount of zsilver for 111days nonstop isn't for me anymore. Don't have time to game much these days. Will try this coming weekend to try and see if the zsilver can be collected even by afk or not since the cortex tracks the activity.
XiuKeong
post Mar 31 2017, 10:14 AM

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QUOTE(DarkEmotion88 @ Mar 31 2017, 10:13 AM)
I do have relatives in SG and my sis is currently at aussie. So there's still hope for me. But collecting that shear amount of zsilver for 111days nonstop isn't for me anymore. Don't have time to game much these days. Will try this coming weekend to try and see if the zsilver can be collected even by afk or not since the cortex tracks the activity.
*
Yes, you can. Opening the game alone can collect zsilver already

There's 2x zsilver event till 7th April smile.gif

This post has been edited by XiuKeong: Mar 31 2017, 10:16 AM
akib_mullen
post Apr 17 2017, 09:19 PM

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Guys i have bw te 2013 if not mistaken. As the cable can be detached, it loose by now, sometimes a bit movement of keyboard make it disconnect. Need to attach/detach few times then can use the keyboard again. Just now it disconnect, i try to attach/detach several times but to no avail. Idk whether the cable is kaput already or my keyboard. Anyone experience this? If my cable problem, got ppl sell replacement cable?
TSDarkEmotion88
post Apr 18 2017, 12:57 PM

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QUOTE(akib_mullen @ Apr 17 2017, 09:19 PM)
Guys i have bw te 2013 if not mistaken. As the cable can be detached, it loose by now, sometimes a bit movement of keyboard make it disconnect. Need to attach/detach few times then can use the keyboard again. Just now it disconnect, i try to attach/detach several times but to no avail. Idk whether the cable is kaput already or my keyboard. Anyone experience this? If my cable problem, got ppl sell replacement cable?
*
If not mistaken it's a type A USB to Mini B USB cable. Replacement can still be found in most PC shops. It's either the port has loosen up after years of usage or wires in the cable is disconnected which is highly not possible. Get a cheap replacement cable and try it out first to see if it still works.
akib_mullen
post Apr 19 2017, 03:56 PM

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QUOTE(DarkEmotion88 @ Apr 18 2017, 12:57 PM)
If not mistaken it's a type A USB to Mini B USB cable. Replacement can still be found in most PC shops. It's either the port has loosen up after years of usage or wires in the cable is disconnected which is highly not possible. Get a cheap replacement cable and try it out first to see if it still works.
*
quick google search give me the cable is the same as from google. thanks for the help
PenangBuyer
post Apr 30 2017, 06:33 PM

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Guys a few question here,

1 ) my mamba battery has expanded and I have already taken it out, any place or anyway i can replace the battery with a new one?

2) any way to get a razer blade stealth? any opinions on it? and the price
hurricane21
post May 3 2017, 10:24 PM

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Any idea when the new Lancehead will be available in Malaysia? hmm.gif
TSDarkEmotion88
post May 4 2017, 11:10 AM

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QUOTE(hurricane21 @ May 3 2017, 10:24 PM)
Any idea when the new Lancehead will be available in Malaysia? hmm.gif
*
Nxt week.
hurricane21
post May 4 2017, 12:17 PM

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QUOTE(DarkEmotion88 @ May 4 2017, 11:10 AM)
Nxt week.
*
But the wireless version still haven't launch right? hmm.gif
KcX35
post May 18 2017, 12:01 AM

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QUOTE(hurricane21 @ May 4 2017, 12:17 PM)
But the wireless version still haven't launch right? hmm.gif
*
nop, probably next month/july
pspslim007
post May 21 2017, 07:45 AM

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anyone wanna let go their leviathan ?
seichirosano
post Jun 9 2017, 10:57 AM

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anyone here using deathadder elite? how was the durability? thinking to get deathadder elite cause the design is nice, smooth and slick. i used to use the first version of deathadder but only lasted less than 1 year then double click issue appeared, a bit worry to buy back a deathadder..
TSDarkEmotion88
post Jun 9 2017, 11:55 AM

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QUOTE(seichirosano @ Jun 9 2017, 10:57 AM)
anyone here using deathadder elite? how was the durability? thinking to get deathadder elite cause the design is nice, smooth and slick. i used to use the first version of deathadder but only lasted less than 1 year then double click issue appeared, a bit worry to buy back a deathadder..
*
Few months ago I just switched to the deathadder elite. I like the additional dpi buttons just below the scroll wheel as well as the groves on the scroll wheel and the bigger surface of the teflon feet for smoother gliding. So far used for almost 3 months plus so didn't have any experience on the double click issue that often happens. Built quality wise for me is much better and premium compared to the older models. Sensor wise I can't feel much difference compared to deathadder chroma apart from the 10k dpi vs 16k dpi since both also optical. I never used such a high setting so not much to say on that.
djlau07
post Jun 15 2017, 09:50 AM

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Calling all sifu..my deathadder side grip came off..i just e-mailed razer support but no reply yet, any idea where i can get replacement parts just in case? Thanks...
TSDarkEmotion88
post Jun 15 2017, 12:23 PM

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QUOTE(djlau07 @ Jun 15 2017, 09:50 AM)
Calling all sifu..my deathadder side grip came off..i just e-mailed razer support but no reply yet, any idea where i can get replacement parts just in case? Thanks...
*
did you bought it locally or via razerzone web store? warranty still available? As far as I know it's hard to find a replacement rubber side grip for the deathadder. I only can find scroll wheels, side buttons, teflon feet and cables. Best to wait 24-48 hours for a response from razer support. Your other best bet is sending it over to banleong to request them to send over to razer to replace the part.
seichirosano
post Jun 15 2017, 02:00 PM

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QUOTE(djlau07 @ Jun 15 2017, 09:50 AM)
Calling all sifu..my deathadder side grip came off..i just e-mailed razer support but no reply yet, any idea where i can get replacement parts just in case? Thanks...
*
if its no longer under warranty, can use super glue to stick back? just suggesting.
Everdying
post Jun 23 2017, 06:28 PM

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QUOTE(djlau07 @ Jun 15 2017, 09:50 AM)
Calling all sifu..my deathadder side grip came off..i just e-mailed razer support but no reply yet, any idea where i can get replacement parts just in case? Thanks...
*
why cant u just glue it back on? use double sided tape.
pspslim007
post Jun 24 2017, 10:19 AM

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QUOTE(Everdying @ Jun 23 2017, 06:28 PM)
why cant u just glue it back on? use double sided tape.
*
bruh, if uhe wanted an fast solution and easy solution he would totally do that. But i get it if that deathadder means alot to him and want to restore it to its original glory, as i have experience like these myself with my Steelseries product. But sadly i dont think you will find any good restoration shop in Malaysia. Therefore i suggest why not change and tryout new mouse that the market has to offer currently.
Everdying
post Jun 24 2017, 10:24 AM

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QUOTE(pspslim007 @ Jun 24 2017, 10:19 AM)
bruh, if uhe wanted an fast solution and easy solution he would totally do that. But i get it if that deathadder means alot to him and want to restore it to its original glory, as i have experience like these myself with my Steelseries product. But sadly i dont think you will find any good restoration shop in Malaysia. Therefore i suggest why not change and tryout new mouse that the market has to offer currently.
*
but ur not him, so until he replies...then we can continue to speculate.
my rubber has come off before, and i just used double sided tape also.

pspslim007
post Jun 24 2017, 07:20 PM

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QUOTE(Everdying @ Jun 24 2017, 10:24 AM)
but ur not him, so until he replies...then we can continue to speculate.
my rubber has come off before, and i just used double sided tape also.
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you are the same as well, i am here not to quarrel with you. i am just stating what i know. But yeah i never said ur method is wrong, its just not a good and decent solution for people like me. But if wanna think about it in a negative way, then i am too lazy to stop u rofl.
dejiar
post Jul 13 2017, 06:07 PM

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hi guys, have one question, i took my mouse and keyboard for warranty. the return unit feel like having issue on the button. some of the key for the keyboard is not smooth when key in and key up, and for the mouse, right click also feel unsmooth sometime, should i take back to warranty again? sry for my bad english
TSDarkEmotion88
post Jul 14 2017, 11:11 AM

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QUOTE(dejiar @ Jul 13 2017, 06:07 PM)
hi guys, have one question, i took my mouse and keyboard for warranty. the return unit feel like having issue on the button. some of the key for the keyboard is not smooth when key in and key up, and for the mouse, right click also feel unsmooth sometime, should i take back to warranty again? sry for my bad english
*
what is the initial issue with the mouse & kb before sending for warranty and where did you send it to warranty?

when you mean that it's not smooth when key in and key up do you mean which clicking the key switches has some sort of stiffness or they get jammed while pressing it?

Mouse click feel "not smooth" can elaborate further? harder to click? click not responsive or register as a click every single time click?
dejiar
post Jul 14 2017, 11:38 AM

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QUOTE(DarkEmotion88 @ Jul 14 2017, 11:11 AM)
what is the initial issue with the mouse & kb before sending for warranty and where did you send it to warranty?

when you mean that it's not smooth when key in and key up do you mean which clicking the key switches has some sort of stiffness or they get jammed while pressing it?

Mouse click feel "not smooth" can elaborate further? harder to click? click not responsive or register as a click every single time click?
*
Keyboard: 2 key LED No Green color, others color okay, others key okay (chroma)
Mouse: middle scroll button double click

After warranty: Keyboard Key "1", "tab", "W" when u press, no issue, but after u release, it feel like the key will come up slower than other by 0.002 second maybe? is like minor stuck. just for some key.

Mouse: when u right click and release multiple time, got some weird sound
Silverfire
post Jul 14 2017, 01:28 PM

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I just wanna share a very pain experience I had to connect a Razer Orochi mouse wirelessly to a Macbook/Pro

GUIDE: How to connect Razer Orochi wirelessly(Bluetooth) to Macbook and Macbook Pro
TIME REQUIRED: Approx 30 minutes
STEP 1: Install Xcode from App Store, approx 15-20 minutes if you're using fast internet with around 100mb/s speed.
STEP 2: Download Additional Tools for Xcode 8.2.dmg from Apple Developer website
STEP 3: Go to Finder, open Xcode packaged contents, copy paste files from Additional Tools for Xcode 8.2.dmg into Applications\
STEP 4: Change Resources\ folder Sharing and Permissions to include yourself
STEP 5: Launch Bluetooth Explorer using Spotlight
STEP 6: Nothing will appear because Bluetooth Explorer does not have a default window, go to Devices on the Taskbar and click Low Energy Devices
STEP 7: Get your Razer Orochi into pairing mode and use Bluetooth Explorer to start scanning
STEP 8: Click Razer Orochi on the Devices list and click Connect
STEP 9: Sell the Macbook/Pro and get a Windows laptop instead
KcX35
post Jul 17 2017, 02:23 PM

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QUOTE(dejiar @ Jul 14 2017, 11:38 AM)
Keyboard: 2 key LED No Green color, others color okay, others key okay (chroma)
Mouse: middle scroll button double click

After warranty: Keyboard Key "1", "tab", "W" when u press, no issue, but after u release, it feel like the key will come up slower than other by 0.002 second maybe? is like minor stuck. just for some key.

Mouse: when u right click and release multiple time, got some weird sound
*
better bring back, scare is refurbished unit
dejiar
post Jul 17 2017, 04:18 PM

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QUOTE(KcX35 @ Jul 17 2017, 02:23 PM)
better bring back, scare is refurbished unit
*
ok, replaced my keyboard now. Everything working fine! rclxm9.gif rclxm9.gif rclxm9.gif
After testing the new keyboard, now i can confirm the old replaced keyboard having key issue.

For mouse, i still need some time to monitor first .
LegendLee
post Jul 20 2017, 09:49 PM

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I'm having severe double clicking issues on my deathadder chroma.
Any possible way to fix this ?

Tried it on 2 computers, but no luck.

I know it's an infamous problem and my mouse is out of warranty.

Just hoping for a possible solution.
AlexisStarZ
post Jul 25 2017, 09:30 PM

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QUOTE(LegendLee @ Jul 20 2017, 09:49 PM)
I'm having severe double clicking issues on my deathadder chroma.
Any possible way to fix this ?

Tried it on 2 computers, but no luck.

I know it's an infamous problem and my mouse is out of warranty.

Just hoping for a possible solution.
*
same here
I do follow youtube video to disassemble it, however I only managed to unscrew 1 out of 3 screw cry.gif
tomorrow might call Ban Leong to ask how much to repair cry.gif
LegendLee
post Aug 1 2017, 12:25 AM

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QUOTE(AlexisStarZ @ Jul 25 2017, 09:30 PM)
same here
I do follow youtube video to disassemble it, however I only managed to unscrew 1 out of 3 screw cry.gif
tomorrow might call Ban Leong to ask how much to repair cry.gif
*
I've contacted razer and here was their reply

QUOTE
1) Download the DeathAdder firmware updater from the link below:
There is a firmware update method that you can try that might fix  this issue. You can follow the steps below for this:

Firstly please uninstall and reinstall your Razer synapse and then create a new profile in your Razer Synapse 2.0, do try to plug the mouse on a different USB port (do not use any sort of extensions/hubs). You may also try the mouse on a different computer. By doing so we can determine wether it is a hardware or software issue.

2) Download the DeathAdder firmware updater from the link below:
http://rzr.to/FkLWP

3) Make sure synapse is fully updated and running on your computer

4) Prepare to plug in the mouse. While holding down the left, right and the wheel button, plug in the mouse on your computer. Keep holding the buttons down for about 8 sec or until the computer shows the Razer Bootloader mode.

Then run the firmware updater and follow the onscreen instructions. After this, restart your computer then check if the mouse works now.


And it works.
So do give it a try.

The deathadder chroma actually has some sort of onboard memory unlike the deathadder elite.
So I guess a firmware update might work.

I bought a lancehead TE when my deathadder chroma started showing issues. I guess now I'll have a better mouse at work.

This post has been edited by LegendLee: Aug 1 2017, 12:27 AM
Ickythump
post Aug 2 2017, 01:38 PM

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Just bought Razer Deathadder Chroma / Razer Firefly
AlexisStarZ
post Aug 2 2017, 03:21 PM

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QUOTE(LegendLee @ Aug 1 2017, 12:25 AM)
I've contacted razer and here was their reply
And it works.
So do give it a try.

The deathadder chroma actually has some sort of onboard memory unlike the deathadder elite.
So I guess a firmware update might work.

I bought a lancehead TE when my deathadder chroma started showing issues. I guess now I'll have a better mouse at work.
*
aww that was late until I saw this post
I just buy the switch from the garage sales and ask my friend to switch it
now working like new one rclxm9.gif
if next time having the same issue might give it a try

but I thought deathadder elite = upgrade version of deathadder chroma
so suppose to have the onboard memory as well hmm.gif ?

I do called razer distributor in Malaysia, they said only replacement no repair = ask me buy a new one sweat.gif
LegendLee
post Aug 2 2017, 03:42 PM

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QUOTE(AlexisStarZ @ Aug 2 2017, 03:21 PM)
aww that was late until I saw this post
I just buy the switch from the garage sales and ask my friend to switch it
now working like new one rclxm9.gif
if next time having the same issue might give it a try

but I thought deathadder elite = upgrade version of deathadder chroma
so suppose to have the onboard memory as well hmm.gif ?

I do called razer distributor in Malaysia, they said only replacement no repair = ask me buy a new one sweat.gif
*
If yours could be fixed by changing switches, it might be a hardware issue.

Yeah. I too was surprised that the deathadder elite doesn't have onboard memory. It does have a better sensor and 2 extra buttons though.

Holyjolly
post Aug 27 2017, 07:52 PM

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Hi guys, I bought a Razer Taipan 2 years ago from Vxxxnet. I seldom use the mouse, only on FPS game once a week. I spam another old mouse in dota. So, this mouse is well taken care off.

Recently this Razer mouse is having double click on left click. I haven't register my warranty at Razer. I think this mouse no longer covered by warranty anymore right? Do we have razer service center in Malaysia?

This post has been edited by Holyjolly: Aug 27 2017, 07:53 PM
XiuKeong
post Aug 29 2017, 10:56 PM

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Got free upgrade on Razer Surround Pro but too bad I don't have Razer headset sad.gif
jeffseaw
post Aug 31 2017, 11:25 AM

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is Razer Leviathan 5.1 worth to buy? anyone bought it?
LegendLee
post Sep 11 2017, 01:35 AM

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QUOTE(Holyjolly @ Aug 27 2017, 07:52 PM)
Hi guys, I bought a Razer Taipan 2 years ago from Vxxxnet. I seldom use the mouse, only on FPS game once a week. I spam another old mouse in dota. So, this mouse is well taken care off.

Recently this Razer mouse is having double click on left click. I haven't register my warranty at Razer. I think this mouse no longer covered by warranty anymore right? Do we have razer service center in Malaysia?
*
A bit late but...
I don't think razer service center would help you fix the mouse. And I don't think there is one in Malaysia.
When I emailed them regarding a double click issue on my death adder, they send me an update file. If that doesn't work, they ask me to buy a new one.

I'm using it on a Mac. So no games, purely used for video editing which I don't need to click frequently.
Mr.PeeNutt
post Sep 17 2017, 08:19 AM

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my Razer Rogue backpack transform to baby backpack sweat.gif

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dinraxxx
post Sep 21 2017, 04:51 PM

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Hi guys, I am keen on purchasing the Razer Blade Stealth. Any owners here? Just like to know how to send in for warranty shall any problems arise? Thanks for your advice. rclxms.gif
TSDarkEmotion88
post Sep 23 2017, 11:38 AM

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QUOTE(dinraxxx @ Sep 21 2017, 04:51 PM)
Hi guys, I am keen on purchasing the Razer Blade Stealth. Any owners here? Just like to know how to send in for warranty shall any problems arise? Thanks for your advice.  rclxms.gif
*
You need to send it back to SG if there's problem within the warranty. Shipping gonna be a pain in the butt expensive. You could also try sending it to BanLeong to help you ship it to Razer SG but no promises on that as BanLeong no longer bringing in any of the Blades. If they do help you out to send it, it still gonna take quite awhile. So I highly do not recommend getting the Blade if warranty is a very big concern because it's non existent locally here.
junclj
post Sep 23 2017, 05:22 PM

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Just want to tell users of Blackwidow Chroma V2. Recently I was bought this keyboard with yellow switch. I was facing red LED issue on /, *, 8, 9, 5, 6, 2, 0 on my numpad. I was asked the support team of Razer but they didn't provide a satisfy solution.

I was just googling around then finally found a solution. For those who are using this keyboard, please update your keyboard firmware now. This issue was happened when I set my numpad lighting effect as "Fire".

After I applied the firmware updater to version 1.01, this bug was fixed.


video is not from me, I just get from youtube which uploaded by another blackwidow chroma v2 user.


QUOTE
Hello ,

Thanks for your reply. We have just released a firmware update for the Blackwidow V2 Keyboard and this fixes the problem with the random keypad lighting issues on the keyboard, please do download the link below to proceed with firmware update :

http://rzr.to/yrGvt

Please do let us know.


This post has been edited by junclj: Sep 23 2017, 05:24 PM
kona|kona
post Nov 2 2017, 07:02 PM

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razer got a phone ohmy.gif
TSDarkEmotion88
post Nov 13 2017, 11:11 AM

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Razer stocks are available to trade already.

https://www.bloomberg.com/quote/1337:HK
ybtan
post Nov 15 2017, 09:48 AM

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Hi guys. My 2 years old Razer Adaro earphone spoiled already. Got problem with the cable near the earphone jack. Any place that i can bring to fix it at a reasonable price?
mickeywoi
post Nov 19 2017, 11:58 PM

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Hey guys,

Just wanna share my experience on razer black widow chroma mechanical keyboard experience. Two years ago I bought it from GH. It was offer quite a nice price that time. I was happy when I own it. But I have quite a bad experience on it. I have claimed for Rma because some of the keys colour was not sync with the others and some of the key response issue when I press on it.

It really disappointed me as raser was my favourite. I wasn’t expect razer keyboard has cause me that much rma claimed. In a year warranty, I claimed 3 times. It means like every 3 months, the keyboard need to sent for rma and I need to wait a month for a new keyboard replacement.

Well, I hope that razer really look into this. As a user, the product can’t commit what it has been advertised, it will broke down user’s interest.
junclj
post Nov 22 2017, 02:52 PM

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QUOTE(mickeywoi @ Nov 19 2017, 11:58 PM)
Hey guys,

Just wanna share my experience on razer black widow chroma mechanical keyboard experience. Two years ago I bought it from GH. It was offer quite a nice price that time. I was happy when I own it. But I have quite a bad experience on it. I have claimed for Rma because some of the keys colour was not sync with the others and some of the key response issue when I press on it.

It really disappointed me as raser was my favourite. I wasn’t expect razer keyboard has cause me that much rma claimed. In a year warranty, I claimed 3 times. It means like every 3 months, the keyboard need to sent for rma and I need to wait a month for a new keyboard replacement.

Well, I hope that razer really look into this. As a user, the product can’t commit what it has been advertised, it will broke down user’s interest.
*
this is their programming issue. Razer should take action to update this keyboard firmware to solve the LED issue.
take a watch the youtube video above, that I was posted. This is Razer Blackwidow Chroma V2 numpad LED issue but finally I was fixed it after I found someone was shared out the firmware update in Reddit forum.

This post has been edited by junclj: Nov 22 2017, 03:07 PM
Redundant
post Nov 23 2017, 08:34 AM

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Just bought the Razer Ornata Chroma about a month ago and noticed that some of the keys are starting to lose the "clicky-ness" already... guess the so called mecha membrane wears off quicker than i expected... sad.gif
junclj
post Nov 23 2017, 12:19 PM

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QUOTE(Redundant @ Nov 23 2017, 08:34 AM)
Just bought the Razer Ornata Chroma about a month ago and noticed that some of the keys are starting to lose the "clicky-ness" already... guess the so called mecha membrane wears off quicker than i expected... sad.gif
*
Actually I did not do research before decide to buy a Razer Blackwidow Chroma V2, I was began to regret and decided to replace my keyboard to Corsair K70 LUX RGB red switch. Chroma V2 is getting cheaper now, price was dropped again down to RM619 (Lazada). I was bought for RM673.90 at 2 months ago and having bad experience with the seller in 11street. They sent to me the tournament edition, so I was request for exchange. From the date that I order, then receive the wrong product after 1 week, then I sent back to them and request for exchange. Really quite bad experience with the seller at that time. Waste my 2 weeks time to get that keyboard.

So far my keyboard was updated to firmware 1.01 and did not find any technical issue eg LED lighting issue. However, for built quality, I was notice some of the keys do not hold sturdy. I still can moving the keys left and right after press them down. This is just the little disappointed for my Razer keyboard but not a big issue for me.

This post has been edited by junclj: Nov 23 2017, 12:20 PM
KingDamo
post Nov 27 2017, 03:44 PM

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From: Cerulean City, KT.


Anyone having problems with Synapse?

Mine starts upon PC starts, stays in tray, unable to Open for a few months, then finally crashed unable to start when I swapped my DeathAdder 2013 to DeathAdder Chroma TE.

So I had to uninstall and remove all Razer files, uninstall all related peripheral drivers, and reinstall an older version of Synapse. Am afraid to update Synapse as of now, anyone else with the same problems?

Related software/razer products
Windows 10
Man O War wireless
Blackwidow Chroma V2
and the aforementioned pair of mice

Synapse fail everything cannot use damn annoying. Also the DPI on the deathadder TE won't go below 5000 or above 6400.
skylinelover
post Dec 8 2017, 01:44 PM

Future Crypto Player😄👊Driver Abamsado😎😎
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razer phone anyone! laugh.gif rclxm9.gif


TSDarkEmotion88
post Dec 8 2017, 05:10 PM

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QUOTE(skylinelover @ Dec 8 2017, 01:44 PM)
razer phone anyone! laugh.gif  rclxm9.gif


*
I already got mine from SG. A friend helped me order and ship it to me.
skylinelover
post Dec 9 2017, 08:06 AM

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QUOTE(DarkEmotion88 @ Dec 8 2017, 05:10 PM)
I already got mine from SG. A friend helped me order and ship it to me.
*
Dang son

Very lucky

laugh.gif rclxms.gif
8823
post Dec 17 2017, 01:27 PM

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Anyone cannot login to razer synapse using unifi?
I can login using my digi hotspot
8823
post Dec 17 2017, 01:28 PM

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QUOTE(KingDamo @ Nov 27 2017, 03:44 PM)
Anyone having problems with Synapse?

Mine starts upon PC starts, stays in tray, unable to Open for a few months, then finally crashed unable to start when I swapped my DeathAdder 2013 to DeathAdder Chroma TE.

So I had to uninstall and remove all Razer files, uninstall all related peripheral drivers, and reinstall an older version of Synapse. Am afraid to update Synapse as of now, anyone else with the same problems?

Related software/razer products
Windows 10
Man O War wireless
Blackwidow Chroma V2
and the aforementioned pair of mice

Synapse fail everything cannot use damn annoying. Also the DPI on the deathadder TE won't go below 5000 or above 6400.
*
You can try using your mobile hotspot to login
KingDamo
post Dec 19 2017, 04:30 PM

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From: Cerulean City, KT.


QUOTE(8823 @ Dec 17 2017, 01:28 PM)
You can try using your mobile hotspot to login
*
I'm in Indonesia, it's not the Unifi problem.
Michaelbyz23
post Dec 25 2017, 07:44 PM

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Thinking of getting either the Razer Mamba TE, razer deathadder elite, or rival 310..
Which should I go for? But I'm leaning towards the mamba, any one having bad experience with the sensor? Mainly playing dota2
Addword
post Mar 7 2018, 09:50 PM

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QUOTE(LegendLee @ Aug 1 2017, 12:25 AM)
I've contacted razer and here was their reply
And it works.
So do give it a try.

The deathadder chroma actually has some sort of onboard memory unlike the deathadder elite.
So I guess a firmware update might work.

I bought a lancehead TE when my deathadder chroma started showing issues. I guess now I'll have a better mouse at work.
*
I have the same issues, updated to latest firmware. same problem arises after a few months.. disappointed as this is my 2nd deathadder chroma.
LegendLee
post Mar 7 2018, 11:12 PM

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QUOTE(Addword @ Mar 7 2018, 09:50 PM)
I have the same issues, updated to latest firmware. same problem arises after a few months.. disappointed as this is my 2nd deathadder chroma.
*
I updated via synapse initially but that didn't work.
It was some link that the razer support pass to me that works.

Regardless after 6 months or so. There was another issue with the mouse so I stopped using it.

My other razer product seems to be ok(black widow/blade stealth/orochi/lancehead). So I guess it's really luck.
Addword
post Mar 15 2018, 02:37 PM

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QUOTE(LegendLee @ Mar 7 2018, 11:12 PM)
I updated via synapse initially but that didn't work.
It was some link that the razer support pass to me that works.

Regardless after 6 months or so. There was another issue with the mouse so I stopped using it.

My other razer product seems to be ok(black widow/blade stealth/orochi/lancehead). So I guess it's really luck.
*
any mouse alternative that have the same hand/size feeling similar as the razer deathadder? is rival 300 a good alternative?
seichirosano
post Mar 18 2018, 10:02 PM

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just bought a deathadder elite, anyone notice the scroll wheel not align in the middle between left and right click? my scroll wheel is actually closer to the left click or is it my mouse only. hmm.gif
LegendLee
post Jun 20 2018, 10:15 PM

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My blackwidow is dying.
Got the random button input now just after updating synapse.
Something is really fishy, feels like it's about to spoil anytime soon.

Been using this since 2015
Guess 3-4 years is the lifespan of most razer stuff...

This post has been edited by LegendLee: Jun 21 2018, 10:27 PM
cstkl1
post Jun 29 2018, 01:46 AM

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QUOTE(LegendLee @ Jun 20 2018, 10:15 PM)
My blackwidow is dying.
Got the random button input now just after updating synapse.
Something is really fishy, feels like it's about to spoil anytime soon.

Been using this since 2015
Guess 3-4 years is the lifespan of most razer stuff...
*
well i got bored with mine and just pulled the trigger on huntsmen Elite.

(friends going to US on sat and will be back in two weeks. so got it delivered to couz house)

the price in my store is stupid at RM949+47 for shipping
https://www2.razer.com/ap-en/store/razer-huntsman-elite

user posted image


This post has been edited by cstkl1: Jun 29 2018, 01:49 AM
LegendLee
post Jun 29 2018, 08:22 AM

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QUOTE(cstkl1 @ Jun 29 2018, 01:46 AM)
well i got bored with mine and just pulled the trigger on huntsmen Elite.

(friends going to US on sat and will be back in two weeks. so got it delivered to couz house)

the price in my store is stupid at RM949+47 for shipping
https://www2.razer.com/ap-en/store/razer-huntsman-elite

user posted image

*
Just read the review about the huntsmen elite.
As cool as optomechanicsl switches are, I need the macro keys and the design isn’t my cup of tea.

I bought the blackwidow chroma 2 as replacement instead.

cstkl1
post Jun 29 2018, 04:17 PM

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QUOTE(LegendLee @ Jun 29 2018, 08:22 AM)
Just read the review about the huntsmen elite.
As cool as optomechanicsl switches are, I need the macro keys and the design isn’t my cup of tea.

I bought the blackwidow chroma 2 as replacement instead.
*
canceled the order. no usb passthrough. they can go die wei in this day and age.

the non elite.. since it doesnt have that surround rgb thingy.. whats the excuse for atleast that to have a passthrough..

picking up a logitech g512 linear.

This post has been edited by cstkl1: Jun 29 2018, 04:18 PM
LegendLee
post Jun 30 2018, 09:50 PM

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I'm using these on a mac for media editing, thus macro keys are a must.
Besides, the support on synapse 2 is slow for the latest razer products.

I believe they're only supported after 3-4 months after release.

Never get a brand new peripheral from razer if you're not on windows.
hibiki0104
post Jul 6 2018, 01:40 PM

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guess what comes in the mail today laugh.gif




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kietto
post Aug 8 2018, 03:45 PM

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hi everyone, i'd like to ask about blackwidow ultimate 2017

is the switch sound very noisy ?


planning to get either blackwidow 2017 or huntsman without elite
naminakata87
post Aug 16 2018, 06:10 PM

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Hi
Anybody bought replacements cable mamba. Mouse working but cable not working.
Might
post Aug 21 2018, 02:07 PM

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I personally find it too bad that Razer just released the Lancehead last year.

The shape is as if it was custom-made for my grip but several aspects can be improved (weight especially, cable, material).

Hopefully Razer are gonna refresh the line next year smile.gif .

This post has been edited by Might: Aug 21 2018, 02:07 PM
clivengu
post Sep 15 2018, 01:50 AM

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QUOTE(hibiki0104 @ Jul 6 2018, 01:40 PM)
guess what comes in the mail today  laugh.gif
*
Razer Blade? Wow Where did u bought this? Been wanting to buy one, but is not officially sold here in malaysia... and if buy from overseas, worry if got issues, no aftersales service doh.gif
hibiki0104
post Sep 16 2018, 09:08 PM

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QUOTE(clivengu @ Sep 15 2018, 01:50 AM)
Razer Blade? Wow Where did u bought this? Been wanting to buy one, but is not officially sold here in malaysia...  and if buy from overseas, worry if got issues, no aftersales service doh.gif
*
bought from amazon us. been using for 2 month++. no issue
zinogino
post Sep 22 2018, 06:41 PM

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QUOTE(hibiki0104 @ Sep 16 2018, 09:08 PM)
bought from amazon us. been using for 2 month++. no issue
*
Any reason why you didn't buy it directly from SG?
Thinking of getting it directly from SG as well.
hibiki0104
post Sep 22 2018, 07:43 PM

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QUOTE(zinogino @ Sep 22 2018, 06:41 PM)
Any reason why you didn't buy it directly from SG?
Thinking of getting it directly from SG as well.
*
well, i got it at a cheaper price. no tax/gst, no shipping, + $60 gift card. might as well. price at amazon --> $2,199.99. i paid $2,134.99. only additional cost is rm100 for sirim permit
zinogino
post Sep 22 2018, 10:55 PM

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QUOTE(hibiki0104 @ Sep 22 2018, 07:43 PM)
well, i got it at a cheaper price. no tax/gst, no shipping, + $60 gift card.  might as well. price at amazon -->  $2,199.99.  i paid  $2,134.99.  only additional cost is rm100 for sirim permit
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Cool.
Amazon UK or Amazon US?
Custom no charge kah?
Skylinestar
post Sep 22 2018, 11:54 PM

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Saw many budget Razer mouse in shopee. All fake?
hibiki0104
post Sep 23 2018, 12:10 PM

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QUOTE(zinogino @ Sep 22 2018, 10:55 PM)
Cool.
Amazon UK or Amazon US?
Custom no charge kah?
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nope. laptop have no import tax. furthermore, during tax holiday. so, no gst as well. amazon us
x5452_r
post Oct 27 2018, 11:54 PM

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QUOTE(hibiki0104 @ Sep 23 2018, 12:10 PM)
nope. laptop have no import tax. furthermore, during tax holiday. so, no gst as well. amazon us
*
More pics please and is the power socket compatible with MY power?
kuntaker
post Nov 23 2018, 03:42 PM

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Where you guys normally buy for keyboard and mouse? lazada shopee? or have better place for buying? mind give some suggestion?
caloyness
post Nov 23 2018, 04:08 PM

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QUOTE(kuntaker @ Nov 23 2018, 03:42 PM)
Where you guys normally buy for keyboard and mouse? lazada shopee? or have better place for buying? mind give some suggestion?
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lowyat, sri computers. weird their price is lower than other shops.
kuntaker
post Nov 23 2018, 04:10 PM

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QUOTE(caloyness @ Nov 23 2018, 05:08 PM)
lowyat, sri computers. weird their price is lower than other shops.
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Alright, will go have a look. thinking of huntsman elite but think of it quite exp..lol. maybe blackwidow chroma V2 will do..
XiuKeong
post Jan 7 2019, 01:29 PM

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Want to check if anyone here using Razer Nommo as their speaker?

If yes, appreciate if anyone can share their thoughts on it?
ben3003
post Mar 25 2019, 04:13 PM

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anyone know where can i send my razer ouroboros to repair? the right click is not functioning well and need to click harder to register..
Ericz
post Sep 23 2019, 02:48 PM

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Hi, anyone know where I can still get a Razer Core V2 here in Malaysia? (New/Used) Thanks.
Prefer this over the current larger Razer Core X/Aorus Box.
andrewtho
post Oct 27 2019, 08:55 PM

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The Huntsman TE might be the best keyboard from Razer yet. TKL, standard-sized Doubleshot PBT caps cool2.gif

Review's quite promising, was deciding between this and the Huntsman Elite, I think I just made my own conclusion lol.


Farkmylife
post Dec 28 2019, 01:00 AM

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anyone using basilisk ultimate?how was it?
kaoru
post Dec 12 2022, 01:21 PM

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Anyone here knows where can i service my Razer Blade 17 keyboard , the lightings all busted.

How much do you think the Razer Blade 18 going to be ? My guess around rm18k
Rei7
post Nov 2 2023, 04:10 PM

Game, anime and headphones ❤️
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Best leverless arcade controller by far
user posted image
eddieleon7pc
post Feb 5 2024, 10:29 AM

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Anyone here have experience with Razer RMA/warranty?
I just done contacted official razer site (not this one https://razerstore.my/)

Gonna wait for the warranty team email.

do you think they will give me a new mouse first before i ship my faulty deathadder v2x hyperspeed

This post has been edited by eddieleon7pc: Feb 5 2024, 10:30 AM
lytros
post Feb 16 2024, 11:13 AM

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My Deathadder V2 scroll wheel having intermittent response issue... sometimes ok sometimes not ok. Have been using the mouse more than 2 years already. Issue started a month ago. Anyone tried dismantling and cleaning? Any good guides i can refer to?
soonwai
post Feb 16 2024, 02:10 PM


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Does anyone know where to get PTFE skates for the Razer Diamondback? (the ori one, not the 5G/2015 model) Mine is actually the Razer ProSolutions 1.6 but it's essentially a white Diamondback.

I know, it's so old.
montaguespirit
post Jul 4 2024, 01:16 PM

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I start regret buying Razer Deathadder V3. Battery drained out so fast.
miyeonevermioff
post Sep 6 2024, 04:51 PM

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Just wanted to share my warranty claim process with my Razer Viper V3 Hyperspeed.

The issue was my left click button. Upon initial click, the button feels like there is something clipping hard onto it. It had additional resistance on initial click. The post travel afterwards is normal. This issue occurs if I leave my mouse unclicked for like 2mins, or every 15-20 clicks.

So I contacted my seller, Shopee's official Razer store. They asked me to contact the Razer Support Team via Razer Website. Seller said if it was approved, then I need to contact them back. So I filled in the form and got a response email the next day from Razer. Some questions were asked.

user posted image

I filled in and replied within 30 minutes of receiving the email.


The next day again, they responded with this:

user posted image

So I contacted the shopee seller. They asked me to send an email to them for customer details and description of the mouse issue again. They replied after 2 days:

user posted image

I received my replacement mouse on Friday after the my broken mouse was received by them on Wednesday.

 

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