The Razer Thread V18, For Gamers By Gamers
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 Jul 13 2017, 06:07 PM
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#1
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Junior Member
487 posts Joined: Feb 2010   
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hi guys, have one question, i took my mouse and keyboard for warranty. the return unit feel like having issue on the button. some of the key for the keyboard is not smooth when key in and key up, and for the mouse, right click also feel unsmooth sometime, should i take back to warranty again? sry for my bad english
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Jul 14 2017, 11:38 AM
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#2
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Junior Member
487 posts Joined: Feb 2010
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QUOTE(DarkEmotion88 @ Jul 14 2017, 11:11 AM) what is the initial issue with the mouse & kb before sending for warranty and where did you send it to warranty? Keyboard: 2 key LED No Green color, others color okay, others key okay (chroma)when you mean that it's not smooth when key in and key up do you mean which clicking the key switches has some sort of stiffness or they get jammed while pressing it? Mouse click feel "not smooth" can elaborate further? harder to click? click not responsive or register as a click every single time click?  Mouse: middle scroll button double click After warranty: Keyboard Key "1", "tab", "W" when u press, no issue, but after u release, it feel like the key will come up slower than other by 0.002 second maybe? is like minor stuck. just for some key. Mouse: when u right click and release multiple time, got some weird sound |
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Jul 17 2017, 04:18 PM
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#3
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Junior Member
487 posts Joined: Feb 2010
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QUOTE(KcX35 @ Jul 17 2017, 02:23 PM) better bring back, scare is refurbished unit ok, replaced my keyboard now. Everything working fine!  After testing the new keyboard, now i can confirm the old replaced keyboard having key issue. For mouse, i still need some time to monitor first . |
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